On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The cover showed up way over sized, even though I gave exact measurements, it also said comes with a draw string. The string is sewed to the cover and doesn't draw up to keep the cover in place. It looks stupid as all get out, I will never order from this company again nor recommend it to anyone
Great custom look, well made, easy website & fast shipping.
I am over the moon with the quick service and perfect product. The fit is perfect.
So happy I found this company. Covers are a really good and sturdy material and make my old cushions look great.
I'm very pleased with the custom covers. The quality for the price is wonderful!
Nice stuff good quality and fit. Design dept verified measurements with us. Happy!
They proactively called me when they realized my design measurements didn't exactly match the photos I had presented, so they gave me another template to use. They could've easily just process my order, but they showed me high attention to detail, which is uncommon in customer support these days. Highly recommend!
Fit perfectly for my pergola and has kept everything perfectly dry underneath it. Measurements were exact and we couldn't be happier.
Outstanding. Design rep was very detail oriented and the result was excellent.
When parasol erected stitched in flap rides up in an unsightly manner, Why not four sides of Velcro instead of stitching in 4th side?
Hi Peter: We are sorry to note your disappointment in regards to the flap design over the cover. We have provided the design same as per our past experience and data. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Also, if customer has any specific requirements then we have provided an option to mention the same at "Any special request for us?" box at the time of placing an order. Our team will check and try their best to fulfil the requirements if possible. If you have any other concerns, please feel free to contact our customer support team via call or chat.
We purchased a TV cover for our patio. Lots of color options and the product arrived in the expected amount of time. It fits perfect and we are happy to have it for when bad weather comes.
We went back and forth with customer service to make sure our measurements were absolutely correct. I appreciate the steps they took to make sure we ordered correctly.
Was easy to order and very quick delivery time. Wry aria died with the whole experience. Will order from again!
I wasn't sure about using this site. I'd never heard of it or knew of anyone who had used it. I was very pleased with the covers I purchased! Fantastic quality and made exactly to spec. I will define ordering again!
The quality on these covers is amazing. The company was very responsive in making sure that all of the measurements were correct. I would highly recommend using this company and plan to use them again if we ever get more outdoor furniture!
Great directions on measuring, but one of my covers was too big
Great directions on measuring, great choices, can't wait to see the product
Very easy to order and the cover we received fits out sectional couch perfectly! Will be using them again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Steve, We are sorry to note your disappointment with the material color. We at Covers&All always try our best to ship out the product same as ordered. This is very unfortunate that you have faced an issue. Also to avoid such issue, we have provided an option to order the free sample kit (Swatch Kit) form the website so customer can get a better idea about the actual material. As we can see that you are already in touch with our team and we have also passed your concern to them. They have sent you an email, we request you to kindly check and revert us back on the same. We appreciate your patience and cooperation.