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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Illinois
2 reviews
1 helpful vote
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Patio cushion covers
July 5, 2022

Great quality! Wish I knew about your product sooner.

Date of experience: July 5, 2022
Washington
2 reviews
0 helpful votes
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Cover for my OONI and table
July 5, 2022

I ordered w a zipper and the item, fit perfectly and was the correct length. I paid for a zipper to make it easier to put on, pull off.

Date of experience: July 5, 2022
Washington
1 review
0 helpful votes
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Good
July 5, 2022

It was good. I'll buy another probably. But not too soon because I hope it lasts

Date of experience: July 5, 2022
Panama
1 review
0 helpful votes
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Great Cover
July 5, 2022

Bought this item at the same as other covers from a different company and while the others look already old, Covers & All still looked brand new

Date of experience: July 5, 2022
Minnesota
2 reviews
1 helpful vote
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Very easy to special order
July 5, 2022

Great experience. From. Soevial order, to the quick delivery, even have us sign for it at delivery, and fit and quality are perfect.

Date of experience: July 5, 2022
Canada
1 review
0 helpful votes
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Custom design - Very Satisfied
July 5, 2022

I ordered a custom cover. Response was precise, detailed and rapid every time. Quality of the product is outstanding.

Date of experience: July 5, 2022
Minnesota
1 review
0 helpful votes
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Covers are high quality
July 5, 2022

The covers all arrived quickly and in great condition.

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
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Better quality then anticipated
July 5, 2022

Adorable and fast quality outdoor cushions. Pleasantly surprised

Date of experience: July 5, 2022
Pennsylvania
1 review
0 helpful votes
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Sail shade came out great
July 5, 2022

Love the look and shade the sail provides. Just be careful with measurements they send back for custom sizes, I measured and relayed info as instructed and then they took more off, glad I caught that before it was made.

Date of experience: July 5, 2022
Oklahoma
1 review
0 helpful votes
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Color off
July 5, 2022

Everything was great and went smoothly. Unfortunately I was trying to match other cushions in a set and the color did not match. Hard to tell on the website. I may end up ordering 2 more just so they match. But not at all their fault.

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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Very frustrated. So annoyed..
August 4, 2022
Updated review

I had so much back and forth with my order, and when I called it was so frustrating I could not understand the staff that answered the phone. My order after a phone review got cancelled somehow. It was a mess.

Date of experience: July 5, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Caryn, We apologize for the negative experience you had with us. We at Covers&All always try our best to provide the fast and efficient service to every customer, however we do acknowledge that there is always a scope for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you have any concerns in regards to the received product, please feel free to contact at [email protected].


Good customer services
May 29, 2022
Previous review

Good customer services

Date of experience: May 29, 2022
Minnesota
1 review
0 helpful votes
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Patio Furniture Cover
July 5, 2022

Awesome product, timely delivery. Fabric is durable and fit perfect on our furniture.

Date of experience: July 4, 2022
Pennsylvania
1 review
0 helpful votes
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Nice heavy duty covers
July 4, 2022

Great covers overall, good material. The covers are a little long and lay on the deck. I know they use the exact measurement given but a 1/4 to a 1/2 for variance in making they ended up a bit long. Next time I would take an 1 or 2 off my measurement so they don't lay on the deck. Other than that they fit great. Disappointed they were not made in the USA.

Date of experience: July 4, 2022
New York
1 review
0 helpful votes
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Will buy again!
July 4, 2022

Well made. Will buy again. Thorough in measurement process to ensure product was made correctly.

Date of experience: July 4, 2022
Nebraska
1 review
0 helpful votes
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Not straight.
July 4, 2022

This is my 3rd order. Without hardware and straight sides one should order the actual length minus 5% for stretch over time and trianglar hooks.

Unfortunately the front side of my larger sail was completely sewn crookedly.

Date of experience: July 4, 2022
Maryland
1 review
0 helpful votes
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Great product
July 4, 2022

Very good. Covers matched our seating perfectly and very good quality

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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Great service
July 4, 2022

Super easy to order. This was the second time and both experiences were great

Date of experience: July 4, 2022
California
1 review
0 helpful votes
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Quality cover
July 4, 2022

Very durable and well made. Water proofing 100%. Custom fit was pretty good too. Thank you for a great service.

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
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Great value!
July 4, 2022

Needed new patio cushions. The foam was fine so i just ordered new covers and it was so much less exoensive!

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
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Just what we needed!
July 4, 2022

The cover fits our fire pit perfectly, is attractive, and best of all keeps the rain out---no more issues with the remote lighting of the fire when everything is dry.

Date of experience: July 4, 2022