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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
2 reviews
0 helpful votes
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Great products-customer service inadequate
July 1, 2022
Updated review

Customer service a mess-need more agents. Too long a wait on the phone and then disconnected

Date of experience: July 1, 2022

Customer service a mess-need more agents
June 16, 2022
Previous review

Customer service a mess-need more agents

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Best covers yrt
July 1, 2022

Covers fit perfectly just what I waned will use again

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Great service
July 1, 2022

Cover is great - thank you. Easy ordering and not an extended wait time.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Top quality
July 1, 2022

This is the second one of these I've purchased. The first one is nearly 3 years old and it's in full bright Florida Sun everyday. You can't get something much tougher than this.

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Fantastic product and service
July 1, 2022

They confirmed my order with diagrams before actually manufacturing the products. Everything turned out better than expected. Well worth the price!

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Not As Described
July 31, 2022

Based on the pictures, I was surprised at how lightly colored the item was. Also, based the item description, I expected the items to have inserts.

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Andrew, We are sorry to note your disappointment with the product received. As per your concern regards to the fabric color, the website image is for the illustration purpose. The digital image and actual fabric color may differ. To avoid such issue, we have provided an option to get the free material sample kit on the website. Customer can order the same and get an idea about the actual material. Furthermore, we are mainly in cover business. We customize the cover as per the customer's requirements, all the website specification is based on the cover. However we understood customer's requirements and have a different product for the cushion inserts on the website. However it will give you the pure rectangle and square shape inserts. Please find the below link for your reference. https://www.coversandall.com/square-rectangle-cushion-insert.html If you have any other concerns, please feel free to contact our customer support team via call or chat.

Michigan
1 review
0 helpful votes
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Excellent quality
July 1, 2022

The covers I ordered came in on time and the quality is excellent. It was easy to order with my exact dimensions.

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Numerous back and forth. Price changes due to their not taking the original numbers

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Good but not Great
July 1, 2022

The covers are good but the ordering process is complex when it comes to choosing location of zippers and ties. We used the "chat" feature when ordering to get a better understanding of how to order the zipper and tie location but no one answered except to say email customer service. We emailed and called but never reached anyone so took a chance and placed an order. Covers are OK but disappointed with location of zipper and ties. If customer service would have been available, our disappointment could have been avoided.

Date of experience: July 1, 2022
Louisiana
1 review
0 helpful votes
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Very pleased.
July 1, 2022

These are wonderful covers. High quality material and well made!

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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Barbecue cover
July 1, 2022

Everything was easy and excellent.
Ordering was simple.
And the products were great

Date of experience: July 1, 2022
Kentucky
1 review
0 helpful votes
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Perfect fit thanks.
July 1, 2022

Fit perfectly. Good quality. Disappointed it was shipped from India not USA.

Date of experience: July 1, 2022
New Mexico
1 review
0 helpful votes
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Super Easy
July 1, 2022

It was really easy to order online and the package came earlier than I expected. My covers were the wrong size but that was my fault not measuring.

Date of experience: July 1, 2022
Colorado
1 review
0 helpful votes
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Sandbox Cover
July 1, 2022

We ordered this to cover a sandbox to keep cats and bugs out. It is great!

Date of experience: July 1, 2022
Belgium
2 reviews
0 helpful votes
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Firstly, YAY YAY YAY! I love my outdoor set... Hence the wear and tear- I leave my cushions outside in all weather shame on me... BUT I was looking to replace the cushions as I thought there was no other way. These inexpensive sets- They know you either have to pay 3x the price for a new cushion set as they don't offer covers or you buy an entirely new set... Now I can change my cushion look anytime I want without going broke. I HIGHLY suggest this to anyone who needs the upgrade without charging such an unfair price to keep your outdoor set looking fabulous. I am a celebrity designer by trade on television and I cannot wait to use these in the process. Who would have known? I certainly cannot sew- and it's weather proof... I am thrilled and you should look no further. Thank you for staying American and not overcharging people that need to freshen their deck or backyard look when it's time! Thank you!

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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From questions on measurement to final product - very diligent and great final fit. Only recommendation is more color options for cushions.

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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Just right
July 1, 2022

Easy to order. Measuring directions were easy to follow. Very happy with the fit and quality.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Logo and All
July 1, 2022

Ordered a cover with our logo and it was a perfect fit for our sectional

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Fantastic product
July 1, 2022

Great customer service, fast production and great quality!

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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Fireplace Cover
July 1, 2022

Recently purchase a house that had an outside fireplace, the problem was the cover was in complete shambles. Even looking up the existing name of the fireplace, you were unable to buy just the cover. With Covers&All, we sent in the dimensions of the peculiar. Shape... the cover arrived and it fit perfect.
Thanks again. Will definitely buy from again

Date of experience: July 1, 2022