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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Nevada
2 reviews
0 helpful votes
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This is my second order. Very happy with the first one
Thanks

Date of experience: July 19, 2022

Have to cover my outside patio furniture cushions
May 29, 2022
Previous review

Have to cover my outside patio furniture cushions. Hope the colors are right!

Date of experience: May 28, 2022
Minnesota
1 review
0 helpful votes
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Amazing quality!
July 19, 2022

The entire process was great, but in particular, the speed that they were made and arrived, and the quality exceeded what I expected, especially for the price. What a value!.

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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Great product!
July 19, 2022

Very happy with my covers. Great quality. Fast shipping.

Date of experience: July 19, 2022
Arkansas
1 review
0 helpful votes
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This is the 4th Patio Furniture Cover I have purchased. The three previous covers were from other manufacturers and they all fell apart, ripped/tore, or didn't fit properly. Covers & All customized my cover to fit perfectly. The quality and durability of the fabric used is unparalleled in the industry. I will only buy from Covers & All from now on and I will recommend this company to anyone who needs a Patio Furniture Cover in the future!

Date of experience: July 19, 2022
Minnesota
1 review
0 helpful votes
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Review
July 19, 2022

They were great at pre shipment planning to make sure their cover fit. And it did.

Date of experience: July 19, 2022
Oregon
1 review
0 helpful votes
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Finally great!
August 18, 2022
Updated review

Second order for a church pew cover. The second time they asked me for a lot more detail and although the communication was great the site was cumbersome to use.

Date of experience: July 19, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Christine, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!


Reasonable price for a custom fit
June 3, 2022
Previous review

Reasonable price for a custom fit

Date of experience: June 3, 2022
Pennsylvania
1 review
0 helpful votes
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Heavy-Duty Long Lasting Covers
July 19, 2022

I bought a cover from Covers & All years ago when my prior cover started to fall apart. That "premium" cover was expensive and only lasted 2 years. The cover I purchased from Covers & All was cheaper and is going on 5 years and has held up exceptionally. In the past, I used to buy cheaper cover from Amazon when they were on sale for about 20-30 dollars. These would typically last a year or 2. I have purchased 2 other covers since my original purchase due to the durability. These are now my go-to covers for anything I need.

Date of experience: July 19, 2022
Ohio
2 reviews
0 helpful votes
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Despite paying the highest cost for the "highest" level of fabric, the claim of "waterproof" is NONSENSE. Substantial volumes of water pass through the cover and soak the cushions.

Complete waste of money.

Date of experience: July 19, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Glenn, We are sorry to note your disappointment and we sincerely apologize for the inconvenience caused to you. After checking all the details we can certainly understand your concern, however, as per T&C, the material which we have used is waterproof, and due to stitching it becomes water resistant. The cover does come with seam sealing to avoid any leakage, as a result, the support team has asked for photos or video. To check if there is an issue with the cover itself or seam sealing so that they can offer you the best resolution.

New York
1 review
0 helpful votes
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Good but not what I ordered
August 18, 2022
Updated review

Limited colour choices in better quality covers. I was forced to get the covers that may not hold up well. I am also concerned the fabric will be cheap and uncomfortable. The colour was not black and the zipper was not on 3 sides as I ordered.

Date of experience: July 19, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Noreen, We are very sorry to learn that your custom Cushion Cover does not fit as desired.

Each cover is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email.

The cover is made as per the size ordered 1. Length 28" 2. Width 26" 3. Thickness 6" and zipper Wrap Around Length & Width. If there is something else received, we would like to request you to share the images of the product at [email protected]. So that our team can check and help you with the best possible solution.


Limited colour choices in better quality covers
July 3, 2022
Previous review

Limited colour choices in better quality covers. I was forced to get the covers that may not hold up well. I am also concerned the fabric will be cheap and uncomfortable.

Date of experience: June 3, 2022
South Carolina
1 review
0 helpful votes
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Very simple process, quick turn around, and excellent quality.

Date of experience: July 19, 2022
Utah
1 review
0 helpful votes
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Amazing!
July 19, 2022

Very easy website to work with. Replaced my trailer covers and they are amazing. Really great quality and received them early. Will order again and will recommend to everyone!

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Cushion covers
July 19, 2022

Fits ok, but doesn't feel like fabric, feels like plastic, and we get sweaty sitting on it

Date of experience: July 18, 2022
New York
2 reviews
0 helpful votes
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Couldn't Be Happier
July 18, 2022

We first ordered covers for out seat cushions first, as we were hesitant as to how they were goin to turn out. We received the cushion covers and were ecstatically happy. The are a great material and they fit like a glove over our cushions. Since we were so pleased with the cushion covers, we went ahead and ordered the pillow covers too. Those also came looking great, same material as our first order, and fit well too. Overall, we couldn't be happier with the products we received!

Date of experience: July 18, 2022
Virginia
1 review
0 helpful votes
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Accurate and Fast
July 18, 2022

Covers were exactly what I wanted! Perfect fit and color.

Date of experience: July 18, 2022
Washington
2 reviews
0 helpful votes
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My order
July 18, 2022

Great product worked awesome fit perfect and looked great

Date of experience: July 18, 2022
Illinois
1 review
0 helpful votes
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Well pleased
July 18, 2022

I was pleased with order and they fit perfect. Good quality and color as well

Date of experience: July 18, 2022
Tennessee
2 reviews
0 helpful votes
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Excellent Experience
July 18, 2022

I appreciated the timely response and ability to interact with the company through emails and pictures. They truly wanted to ensure I got the product I wanted.

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Missing grommets
July 18, 2022

Bought with grommets for every 6" but my vinyl had just grommets on the corners

Date of experience: July 18, 2022
California
2 reviews
0 helpful votes
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Wreath covers
July 18, 2022

I received the products I ordered. Good quality and just what I needed.

Date of experience: July 18, 2022
Indiana
1 review
0 helpful votes
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Won't use the cover until winter.
July 18, 2022

Won't use the cover until winter. So, I don't know what I think about it yet.

Date of experience: July 18, 2022