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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Washington
2 reviews
0 helpful votes
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My order
July 18, 2022

Great product worked awesome fit perfect and looked great

Date of experience: July 18, 2022
Illinois
1 review
0 helpful votes
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Well pleased
July 18, 2022

I was pleased with order and they fit perfect. Good quality and color as well

Date of experience: July 18, 2022
Tennessee
2 reviews
0 helpful votes
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Excellent Experience
July 18, 2022

I appreciated the timely response and ability to interact with the company through emails and pictures. They truly wanted to ensure I got the product I wanted.

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Missing grommets
July 18, 2022

Bought with grommets for every 6" but my vinyl had just grommets on the corners

Date of experience: July 18, 2022
California
2 reviews
0 helpful votes
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Wreath covers
July 18, 2022

I received the products I ordered. Good quality and just what I needed.

Date of experience: July 18, 2022
Indiana
1 review
0 helpful votes
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Won't use the cover until winter.
July 18, 2022

Won't use the cover until winter. So, I don't know what I think about it yet.

Date of experience: July 18, 2022
Texas
1 review
1 helpful vote
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Easy to us site for ordering. Instructions on measurements help significantly.

Date of experience: July 18, 2022
California
1 review
1 helpful vote
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Received great covers in June. So happy with them I am ordering more now.

Date of experience: July 17, 2022
New Mexico
1 review
0 helpful votes
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High-quality and perfect fit!
July 17, 2022

Easy to use interface and high-quality products. I was pleasantly surprised that the fabric was lined with a vinyl like material so our cushions will not get saturated with water from rain.

Date of experience: July 17, 2022
New York
1 review
0 helpful votes
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Cover
July 17, 2022

Had an awesome experience with this company. Will order again.

Date of experience: July 17, 2022
Kentucky
3 reviews
0 helpful votes
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Great product
July 17, 2022

Ordering was super easy. And was delivered in a timely manner

Date of experience: July 17, 2022
Illinois
1 review
0 helpful votes
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Experience
July 17, 2022

Easy, affordable and fast. Didn't even know this service existed.

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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Didn't for correctly
July 17, 2022

My zero gravity covers did not fit correctly. Disappointed. The other covers were fine.

Date of experience: July 17, 2022
Mexico
1 review
0 helpful votes
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A Perfect Fit
July 17, 2022

The covers fit perfectly and they were shipped quickly.

Date of experience: July 17, 2022
Ohio
1 review
0 helpful votes
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Kelly
July 17, 2022

The covers were exactly what I wanted. Fit perfectly. Thanks!

Date of experience: July 17, 2022
Oklahoma
1 review
0 helpful votes
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Custom popcorn cover
July 17, 2022

Easy to design, measure and order. Shipping was fast

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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Covers for new patio love seats
July 17, 2022

Return customer. Used several times before.
Great follow up and received extremely fast. Ahead of schedule.

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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Received order quicker than I expected. Great quality. Easy to navigate website,
All good.

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Website leads to believe its an American company with a USA made product, but product was shipped from Asia. Even though it shipped from overseas, shipping was fast and no issues with customs.

Date of experience: July 16, 2022
Indiana
1 review
0 helpful votes
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Like the product
August 16, 2022

I like the pillow covers we purchased. I did not like that I couldn't talk to someone on the phone about some questions I had on my reorder. Looks like our covers are already fading after a couple of months but they also are in full sun. I'd order again just because of the price of the product I ordered.

Date of experience: July 16, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Misty, Thank you for your feedback. We are glad to know that you like the cover we offer. As per your concern regarding the color fading; upon checking the order details, the selected material type of suitable for the Shaded - Semi Shaded Areas. The same is mentioned on the website. Furthermore, we are sorry to learn that you were unable to connect with us over the phone. Upon checking the details; we can see that our team has tried to contact you over the call unfortunately unable to reach you and revert you back via email. However we can understand your concern and value our customers' time, and this should not have happened. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.