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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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Utah
1 review
0 helpful votes
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I measured my existing cushions and was able to order just the right size and in the color I wanted. It arrived in a timely manner. I would order from them again. Thank you!

Date of experience: July 20, 2022
Colorado
1 review
0 helpful votes
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Outdoor cushion cover
July 20, 2022

Product is great thank you! Easy to order. Measurements were perfect in the product I received.

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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Great job!
July 20, 2022

I had a relatively complicated cover. The team corresponded and sent drawings to make sure it fit exactly right. Awesome!

Date of experience: July 20, 2022
Ohio
1 review
0 helpful votes
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Excellent!
July 20, 2022

Great quality and service. So easy to get custom covers at a reasonable price. I will definitely reorder from this company!

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
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Outside Daybed cover
July 20, 2022

We appreciated the attention to detail and asking for more measurements. What we didn't like is that all of the follow-up was via email. When the email was sent to our "junk" mailbox, we didn't notice it, which delayed our order. A follow-up phone call would have been really appreciated.

Date of experience: July 20, 2022
Oregon
1 review
0 helpful votes
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10/10
July 20, 2022

The product is high quality and very reasonably priced. Custom made for my raft. The package got stuck up in a fedex facility so I contacted covers and all which immediately unstuck it

Date of experience: July 20, 2022
North Carolina
1 review
0 helpful votes
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Quality replacement covers
July 20, 2022

Easy shopping process, good value, and very quick shipping.

Date of experience: July 20, 2022
Montana
1 review
0 helpful votes
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I was pleased with everthing from the ordering process to the prompt production and delivery to the quality and fit. I have recomended the company to members of my family in need of covers.

Date of experience: July 20, 2022
Arkansas
1 review
0 helpful votes
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Perfect
July 20, 2022

Easy order and great quality, they reached out to make sure they delivered what I needed

Date of experience: July 20, 2022
Colorado
1 review
0 helpful votes
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Great product
July 20, 2022

Ordered ordered 6 seat cushion covers & one cushion for my swing bed. Everything fit beautifully & the color was as expected. Has seen rain & beads right off. Have already ordered more covers for my ottomans. Highly recommend.

Date of experience: July 19, 2022
Arkansas
2 reviews
0 helpful votes
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First try
July 19, 2022

We've tried using other covers but most didn't fit and looked terrible. Having one custom made to fit our loveseat really makes a difference. Glad we tried you!

Date of experience: July 19, 2022
Nevada
2 reviews
0 helpful votes
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This is my second order. Very happy with the first one
Thanks

Date of experience: July 19, 2022

Have to cover my outside patio furniture cushions
May 29, 2022
Previous review

Have to cover my outside patio furniture cushions. Hope the colors are right!

Date of experience: May 28, 2022
Minnesota
1 review
0 helpful votes
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Amazing quality!
July 19, 2022

The entire process was great, but in particular, the speed that they were made and arrived, and the quality exceeded what I expected, especially for the price. What a value!.

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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Great product!
July 19, 2022

Very happy with my covers. Great quality. Fast shipping.

Date of experience: July 19, 2022
Arkansas
1 review
0 helpful votes
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This is the 4th Patio Furniture Cover I have purchased. The three previous covers were from other manufacturers and they all fell apart, ripped/tore, or didn't fit properly. Covers & All customized my cover to fit perfectly. The quality and durability of the fabric used is unparalleled in the industry. I will only buy from Covers & All from now on and I will recommend this company to anyone who needs a Patio Furniture Cover in the future!

Date of experience: July 19, 2022
Minnesota
1 review
0 helpful votes
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Review
July 19, 2022

They were great at pre shipment planning to make sure their cover fit. And it did.

Date of experience: July 19, 2022
Oregon
1 review
0 helpful votes
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Finally great!
August 18, 2022
Updated review

Second order for a church pew cover. The second time they asked me for a lot more detail and although the communication was great the site was cumbersome to use.

Date of experience: July 19, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Christine, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!


Reasonable price for a custom fit
June 3, 2022
Previous review

Reasonable price for a custom fit

Date of experience: June 3, 2022
Pennsylvania
1 review
0 helpful votes
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Heavy-Duty Long Lasting Covers
July 19, 2022

I bought a cover from Covers & All years ago when my prior cover started to fall apart. That "premium" cover was expensive and only lasted 2 years. The cover I purchased from Covers & All was cheaper and is going on 5 years and has held up exceptionally. In the past, I used to buy cheaper cover from Amazon when they were on sale for about 20-30 dollars. These would typically last a year or 2. I have purchased 2 other covers since my original purchase due to the durability. These are now my go-to covers for anything I need.

Date of experience: July 19, 2022
Ohio
2 reviews
0 helpful votes
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Despite paying the highest cost for the "highest" level of fabric, the claim of "waterproof" is NONSENSE. Substantial volumes of water pass through the cover and soak the cushions.

Complete waste of money.

Date of experience: July 19, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Glenn, We are sorry to note your disappointment and we sincerely apologize for the inconvenience caused to you. After checking all the details we can certainly understand your concern, however, as per T&C, the material which we have used is waterproof, and due to stitching it becomes water resistant. The cover does come with seam sealing to avoid any leakage, as a result, the support team has asked for photos or video. To check if there is an issue with the cover itself or seam sealing so that they can offer you the best resolution.

New York
1 review
0 helpful votes
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Good but not what I ordered
August 18, 2022
Updated review

Limited colour choices in better quality covers. I was forced to get the covers that may not hold up well. I am also concerned the fabric will be cheap and uncomfortable. The colour was not black and the zipper was not on 3 sides as I ordered.

Date of experience: July 19, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Noreen, We are very sorry to learn that your custom Cushion Cover does not fit as desired.

Each cover is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email.

The cover is made as per the size ordered 1. Length 28" 2. Width 26" 3. Thickness 6" and zipper Wrap Around Length & Width. If there is something else received, we would like to request you to share the images of the product at [email protected]. So that our team can check and help you with the best possible solution.


Limited colour choices in better quality covers
July 3, 2022
Previous review

Limited colour choices in better quality covers. I was forced to get the covers that may not hold up well. I am also concerned the fabric will be cheap and uncomfortable.

Date of experience: June 3, 2022