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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Kentucky
1 review
0 helpful votes
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Lisa
August 13, 2022

The process was pretty easy!
And the covers fit well when they arrived.

Date of experience: August 13, 2022
Colorado
1 review
0 helpful votes
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Great Experience
August 12, 2022

Easy to order, free shipping, good price. Will order from this company again soon!

Date of experience: August 12, 2022
Texas
1 review
0 helpful votes
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Grill Kitchen Cover
August 12, 2022

The personnel I dealt with were Professional, helpful and tenacious on getting my cover exactly the way I wanted it and they designed.
Thanks Covers & All

Date of experience: August 12, 2022
New Hampshire
1 review
0 helpful votes
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Table and Bench and Couch Covers
August 12, 2022

Great quality products, fast manufacturing, shipment and arrival!

Date of experience: August 12, 2022
Texas
1 review
0 helpful votes
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Fire pit cover
August 12, 2022

The cover fits well. My questions were answered and the cover fits well. I'm pleased with the product and how quickly it was made and shipped. They caught my vision and created it.

Date of experience: August 12, 2022
Washington
2 reviews
1 helpful vote
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I ordered a sail for my hot tub. Should be one piece of material like in the pictures on theweb page. No I have wone with a ugly seam down the middle. At first they said yes we needed to start another roll of material. I said maybe use a small piece for a small job.
Either way calls emails and text and still nothing. Just we are working on it.
Well now capitol one is working on it for me.
They will get my $$ back.
Stat away from them. The reviews are fake on their web page. Try and find where you can leave one... you cant.
But i left some on bbb angies and here.

Date of experience: August 11, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Mark, We are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. We at Covers&All always look forward to offering quality products and try our best to provide efficient service to every customer. This is very unfortunate that you have faced an issue. Upon checking the order details, you are already in touch with our concern team. Please be assured, they will provide you the best possible resolution on the same.

Kentucky
1 review
0 helpful votes
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Fireplace Tower Cover
August 10, 2022

The cover we received is top quality and fit perfectly.
The first cover sent was damaged from shipping due to lack of packing in a box.
I requested a replacement with pictures of the damage.
Covers & All agreed and sent a replacement.
I appreciate customer service standing behind their product.

Date of experience: August 10, 2022
Colorado
1 review
0 helpful votes
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Outdoor bench covers
August 10, 2022

I purchased 3 covers, all have exceeded my expectations.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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Perfect Fit
August 9, 2022

Let me use my actual measurements. Other sites did not.

Date of experience: August 9, 2022
New Hampshire
1 review
0 helpful votes
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Great sectional cover
August 9, 2022

I ordered a cover for an outdoor sectional. The design was easy and it fits perfectly! Well made! I am very happy with this product!

Date of experience: August 9, 2022
New York
1 review
0 helpful votes
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Great!
August 9, 2022

Great! The work was excellent and shipped promptly.

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Date of experience: August 9, 2022
Illinois
1 review
0 helpful votes
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A+ Thank you for providing a custom option for shadesails, as there are very few I could find on the internet!

Date of experience: August 9, 2022
Connecticut
1 review
0 helpful votes
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Smoker cover
August 9, 2022

Ordered covers for a smoker, a propane tank, and some folding chairs. Everything fits perfectly! The attention from cust. Svc. To get the dimensions correct was very thorough, and appreciated!

Date of experience: August 9, 2022
Maryland
1 review
0 helpful votes
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Great Customer Service
August 9, 2022

I loved the attention to detail and the follow up before completing my order to ensure that everything was as I wanted it.
The product was excellent quality and I was very pleased with it.

Date of experience: August 8, 2022
New York
2 reviews
0 helpful votes
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Quick and easy
August 8, 2022
Updated review

Quick and Easy! From order to delivery the process was great.

Date of experience: August 8, 2022

Quick and Easy!
June 28, 2022
Previous review

Quick and Easy!

Date of experience: June 27, 2022
Arizona
1 review
0 helpful votes
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EXCELLENT QUALITY, WORKS GREAT
August 8, 2022

Our custom table cover works great, is top notch quality, and looks great! So glad we got it.

Date of experience: August 8, 2022
Ohio
1 review
0 helpful votes
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Great place with great prices
August 8, 2022

Easy to order and arrived super fast! Thanks for a great product

Date of experience: August 8, 2022
Maine
2 reviews
0 helpful votes
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Perfectly easy
August 8, 2022

Fast, easy, high quality. All at a reasonable price.

Date of experience: August 8, 2022
Maryland
1 review
0 helpful votes
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Terrific Covers and Service
August 8, 2022

Easy-to-use website and good for specific orders, quality product.

Date of experience: August 8, 2022
Minnesota
1 review
0 helpful votes
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Tarp
August 8, 2022

Seems to be a good quality tarp. Will see how it holds up in the weather as we are using it to cover our pontoon. Thanks

Date of experience: August 7, 2022