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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Never an issue, cheap prices quality covers and fast shipping
The products were of good quality and accurate in their sizing. Unfortunately the ends of 3 of 5 shades were damaged (crushed) requiring repair by purchaser.
Hi Richard, Thank you for your feedback! We’re glad to hear that you’re satisfied with the quality and sizing of the products. We sincerely apologize for the damage to the ends of the shades. This is certainly not the experience we want for our customers.
To help us resolve this matter, could you please raise a ticket from your account? This will allow us to better assist you and ensure that we address the issue promptly. Once we receive the details, we’ll work on finding a suitable resolution for you.
We appreciate your understanding and look forward to assisting you further.
This cover fit my needs and was delivered in a timely manner. I will use this company again
Hey Sharlonne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Took 4 months, six phone calls, and a dozens emails to get them. When I did get them last week the quality was very good.
Hello Thomas, we sincerely apologize for the inconvenience. We strive to provide fast and efficient service to every customer, but we understand that there is always room for improvement. Your feedback is valuable to us, and we will certainly take it into account to enhance the customer experience. We’re also pleased to hear that you are satisfied with the product quality.
Came fast and fit perfect. I'm planning to order another now
Hey Andrew! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast and easy to measure with online instructions Fits perfect and is made well with heavy material.
Hey Renette! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I was very impressed with the attention to detail this company provided. We had several interactions before the final order was placed. They wanted to ensure everything was good on the order before it went into production.
Hey Sally! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had a wonderful experience with Covers and all. They worked with us extensively to get the measurements correct on our rattan chairs. We got the chair covers quickly and are very happy with them. They fit perfect perfectly and our good quality.
Hey Carmen! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Went round and round with designer but, finished product fits well. Draw string could be better.
Hi Jerry, We sincerely apologize for the inconvenience you've experienced. There may have been an issue with the payment processing. It’s possible that the card malfunction caused the transaction to not go through on our end, which is why we didn’t receive your payment and had to ask for a new order. We're truly sorry for not responding sooner—this certainly wasn’t our intention, and we appreciate your patience in bringing this to our attention.
If there’s anything else we can assist you with or clarify, please don’t hesitate to let us know. We're here to help!
They make it very easy to order this item. Take your measurements, fill in the details on their form, and submit. I received it pretty quickly for it being a custom piece.
Thank you, Mario, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
My issue was handled in a professional manner. I received my product in a timely manner.
Hey Billy! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very thorough approach thru iterative design process. There were some challenging aspects of the design that came a bit different than the drawings but they were workable.
Hey Stefan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It's a very thick material and something you would use for outside furniture. The problem is that is super heavy and because of that, it's very difficult to put on and take it off, especially on something as tall as a pinball machine. When I was able to finally put it on, it's not even close of been tapered to the contour of the pinball machine (despite the fact that I provided the exact dimensions of my machine), so it looks like this giant black blob which is horrible to see. Also, it comes with 2 side pockets which are upside down!? I know that I will never use it now and I can't get a refund because it's custom made for my pinball machine, which btw, I paid $200+ for it. If you are looking for a cover for your pinball machine, do not buy this, use a tarp instead.
Hi Diego, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Hey Tyler! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order online, I wish your fabric selection was more diversified.
Hi Suzanne, Thank you for your feedback! We're glad to hear that the online ordering process was easy for you. We appreciate your suggestion regarding fabric selection and will definitely take it into consideration as we work on expanding our options. Your input is valuable to us!
I was
Pleased that the cover fit so well. The company made sure of that
Hey Rebecca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Love the cushion covers, color and quality of fabric. Fit perfectly.
Hey Susan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Love the covers I bought, good quality and excellent customer service.
I have an odd layout for my built-in Recteq RT-1070 (with is already a weird shape). Covers & All's customer service was communicative and helpful, confirming measurements and making sure the cover was made correctly. The cover itself is high quality material at a great price. Highly recommended!
Hey Aram! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Amazing couch cover I purchased many over the years, but nothing like this one would recommend to buy it. I will purchase other ones for my other patio furniture. Fast delivery.
Hey Todd! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Well made. Arrived on time. This is all I have to say so far- haven't had the opportunity to use it yet, so I don't know how it will hold up in adverse weather conditions
Hey Deborah! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Paul! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!