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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Kansas
1 review
0 helpful votes
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Great!
November 28, 2022

Excellent service. I expect to use Covers & All again.

Date of experience: November 28, 2022
New York
1 review
0 helpful votes
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Happy Customer
November 28, 2022

Fast, easy and professional. Excellent quality, too!

Date of experience: November 28, 2022
Georgia
1 review
0 helpful votes
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Great!
November 28, 2022

Well made. Perfect fit. Durable. Quality and attention to detail is great.

Date of experience: November 28, 2022
California
76 reviews
473 helpful votes
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Consistent quality, fast delivery
November 28, 2022

Ordered a cover for a small fire pit and was happy with the delivered product. We had previously ordered a cover for an outdoor table and it was of similar quality. I would recommend measuring very carefully, as they add a an inch or two to the dimensions and the final cover could be a lot bigger than needed.

Date of experience: November 27, 2022
Colorado
1 review
0 helpful votes
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New Cover for Laser Engraver machine
November 27, 2022

We were very pleased with this product - fits out machine perfectly, helps keep dust off it, will definitely be ordering for our other machinery.

Date of experience: November 27, 2022
Texas
1 review
0 helpful votes
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Great covers!
November 27, 2022

Arrived exactly as I had indicated. Good colors, exact size.

Date of experience: November 27, 2022
California
1 review
0 helpful votes
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Great Product
December 27, 2022

Love the product. We have a unique sized cushions and it fit perfectly. Wish it could have been delivered without a signature so I didn't have to go pick it up at a shipping center.

Date of experience: November 27, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Cindy, we are sorry to note your disappointment in regard to the delivery. As per the past experience and data, our 3rd party carrier company require the signature for the security purpose. However, if customer require the delivery without signature, then as a recipient, they can certainly contact the carrier company for the same. Furthermore, you can also contact us, our team will surely try their best to fulfil the requirements. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received product.

Texas
1 review
0 helpful votes
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Fire pit cover
November 27, 2022

Thank you for creating a custom sized cover for our fire pit.

Date of experience: November 27, 2022
South Carolina
1 review
0 helpful votes
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Oh first order
November 27, 2022

On my first order, the tablecloth was way too big for my table. I was told I would be sent a label for a refund and it has never been received.

Date of experience: November 27, 2022
Minnesota
1 review
0 helpful votes
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Great job on a custom order
November 27, 2022
Updated review

The items to be covered were large oval stock tanks, used as planters. I sent some measurements and a picture, and they replied asking for one very specific and clearly described measurement. I sent it and they did a fabulous job making covers that fit really well. I now have 8 or 10 covers from Covers & All and they save me a ton of time in the fall covering my (mostly ceramic) planters so that they don't get full of melted snow and freeze/crack.

Date of experience: November 27, 2022

The item is oval, not rectangular
October 16, 2022
Previous review

The item is oval, not rectangular. They don't provide an option for that, so I'm anxious to see how it will turn out.

Date of experience: October 16, 2022

So far so good
October 19, 2021
Previous review

So far so good. Helpful online chat, nice looking product, easy to order

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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I received my cushion covers and they were the perfect size and dimensions. They look great with my patio furniture and are very weather resistant. Rain drops pearl up on the cushions and are easy to wipe off!

Date of experience: November 27, 2022
Minnesota
1 review
0 helpful votes
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Beautiful job!
November 27, 2022

Fits like a glove! This is our second time ordering from covers & all. They did a great job both times, and if we ever need another piece, we will definitely return.

Date of experience: November 27, 2022
New Jersey
1 review
0 helpful votes
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Covers
November 27, 2022

Great experience and great job. Overall experience was great

Date of experience: November 27, 2022
North Carolina
1 review
0 helpful votes
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Fire pit cover
November 27, 2022

Great product, fit perfectly. Thick and sturdy material, good price.

Date of experience: November 27, 2022
New York
1 review
0 helpful votes
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Good fit for my tv.
November 27, 2022

Easy to order and to inform the company of the type of flat screen tv that I am wantingbthe cover for.

Date of experience: November 27, 2022
New York
3 reviews
0 helpful votes
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Great experience!
November 27, 2022

Quick, clear, & easy process. Received as promised & fit perfectly.

Date of experience: November 27, 2022
New York
1 review
0 helpful votes
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PERFECT COVER
November 27, 2022

Gave the dimensions and received the perfect cover for my outside fire pit. Great fit, durable and looks great!

Date of experience: November 27, 2022
Oregon
3 reviews
0 helpful votes
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High quality, perfect fit.
November 27, 2022
Updated review

The ordering process can be a bit involved, but I'm sure the complexity of the system is based on a lot of experience. In any case, I was very pleased with the result.

Date of experience: November 27, 2022

I don't think I've ever had so much trouble placing...
November 14, 2022
Previous review

I don't think I've ever had so much trouble placing an order.
(Still, it was worth the hour or more I spent trying to complete it.)

Date of experience: October 15, 2022
Texas
2 reviews
0 helpful votes
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Seat covers
November 27, 2022

Found the size and color I needed quickly and the ordering process was easy.

Date of experience: November 26, 2022
Minnesota
1 review
0 helpful votes
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I couldn't find covers to fit my furniture. Covers and All provided a good quality cover that fit perfectly. The covers were affordable and the service was surprisingly quick.

Date of experience: November 26, 2022