Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered a cover for a small fire pit and was happy with the delivered product. We had previously ordered a cover for an outdoor table and it was of similar quality. I would recommend measuring very carefully, as they add a an inch or two to the dimensions and the final cover could be a lot bigger than needed.
We were very pleased with this product - fits out machine perfectly, helps keep dust off it, will definitely be ordering for our other machinery.
Love the product. We have a unique sized cushions and it fit perfectly. Wish it could have been delivered without a signature so I didn't have to go pick it up at a shipping center.
On my first order, the tablecloth was way too big for my table. I was told I would be sent a label for a refund and it has never been received.
The items to be covered were large oval stock tanks, used as planters. I sent some measurements and a picture, and they replied asking for one very specific and clearly described measurement. I sent it and they did a fabulous job making covers that fit really well. I now have 8 or 10 covers from Covers & All and they save me a ton of time in the fall covering my (mostly ceramic) planters so that they don't get full of melted snow and freeze/crack.
The item is oval, not rectangular. They don't provide an option for that, so I'm anxious to see how it will turn out.
So far so good. Helpful online chat, nice looking product, easy to order
I received my cushion covers and they were the perfect size and dimensions. They look great with my patio furniture and are very weather resistant. Rain drops pearl up on the cushions and are easy to wipe off!
Fits like a glove! This is our second time ordering from covers & all. They did a great job both times, and if we ever need another piece, we will definitely return.
Great experience and great job. Overall experience was great
Great product, fit perfectly. Thick and sturdy material, good price.
Easy to order and to inform the company of the type of flat screen tv that I am wantingbthe cover for.
Quick, clear, & easy process. Received as promised & fit perfectly.
Gave the dimensions and received the perfect cover for my outside fire pit. Great fit, durable and looks great!
The ordering process can be a bit involved, but I'm sure the complexity of the system is based on a lot of experience. In any case, I was very pleased with the result.
I don't think I've ever had so much trouble placing an order.
(Still, it was worth the hour or more I spent trying to complete it.)
Found the size and color I needed quickly and the ordering process was easy.
I couldn't find covers to fit my furniture. Covers and All provided a good quality cover that fit perfectly. The covers were affordable and the service was surprisingly quick.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Cindy, we are sorry to note your disappointment in regard to the delivery. As per the past experience and data, our 3rd party carrier company require the signature for the security purpose. However, if customer require the delivery without signature, then as a recipient, they can certainly contact the carrier company for the same. Furthermore, you can also contact us, our team will surely try their best to fulfil the requirements. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received product.