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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The ordering process can be a bit involved, but I'm sure the complexity of the system is based on a lot of experience. In any case, I was very pleased with the result.
I don't think I've ever had so much trouble placing an order.
(Still, it was worth the hour or more I spent trying to complete it.)
Found the size and color I needed quickly and the ordering process was easy.
I couldn't find covers to fit my furniture. Covers and All provided a good quality cover that fit perfectly. The covers were affordable and the service was surprisingly quick.
Its like they got hot or something. Wont fit, wrinkly, saggy and not as advertised :( Very dissatisfied!
The product exceeded my expectations. Good quality at a reasonable price.
Sales staff were not familiar with specifics of the insulated tarps and also promised faster turn-around time than they could deliver
Hi Kate, we sincerely apologize for the negative experience that you had with our customer service team. We understand that our team didn’t provide the level of service that you’ve come to expect. We take great pride in giving our 100% every day to provide fast and efficient service to every customer, but in this instance, we failed. For that, we are extremely sorry. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you liked the product.
Great. Timely delivery and high quality product……………….
Easy ordering, fast delivery, and just as described.
A bit pricey but well worth the money to protect our outdoor furniture in a brutal climate (Michigan).
THX!
Nice to add dimensions for a good fit! Custom made for boat seats.
One problem I experienced was that I was not notified that the last order (of 3 covers) was not processed once I submitted the proper measurements; I waited and waited (and perhaps missed the email) but no one reached out to say you were waiting on me for further information. I assumed (incorrectly) that the order was in the works.
Our slip cover fits our couch perfectly! Quick communication was 10/10.
On a whim I placed an order for our very expensive outdoor table. The cover we received from the patio store was absolutely useless! I was hesitant to order this because it was custom and I thought for sure I would mess up the measurements. The website gave useful tips for measuring. Once I got the nerve to open the package I was so impressed with the high quality material. The fit was amazing! We are now prepared for the Chicago winter!
We had purchased a new hot tub cover a year ago. It was not as insulated as the one that came with the hot tub. Decided to buy a 2nd cover that was longer to go over the 1st. It is working great and helping hold the heat during a Michigan winter.
The ordering process is very user friendly for the custom orders. Much appreciated and well thought out.
The end product was a perfect fit and the custom logo was excellent as well. Love it and will use Covers & All again when the need arises.
Was very easy to create a custom cover for our new pizza oven and table
I like the cover overall. I did have a problem. The original diagram showed the zipper that I ordered on the front of the cover. That is where I wanted it located so I could easily open the cover to remove it or put it back on. I never saw the zipper location again on any communication. When the cover arrived the zipper was on the back of the cover making it totally inaccessible and useless to me. The cover is for an outdoor kitchen which is not movable, To access the zipper where it is located I have to climb a ladder as the kitchen is on a deck that is 7 feet off the ground.
John, we sincerely apologize for the inconvenience. We offer customization options with every product that we make covers for, and based on our previous learnings, the customer has often preferred a zipper at the back of the cover as they do not want it to show when their beautiful island is covered. We now provide it at the back of the cover as standard up until the customer requests a customization option for it. We understand that your island is 7 feet above ground and that keeping cover out has become difficult for you. Per our records, we could not find anything that shows the zipper on the front. If that was the case, our team might have shown and described the zipper placement. We have responded to your email complaint with the best solution we could find. We'd appreciate it if you could respond and let us know how to proceed.
Order received in good condition and was exactly what I ordered and expected. It raised the temperature on my screened porch at least 5 degrees over outside Temps and blocked the wind.
Placed the order in writing for 35"H, (specified 38"H actual height less the 3" leg) and then adjusted that request to 31"H on a subsequent phone conversation (they have recorded phone call confirming this). Received it at 41.5"H. The fit is joke, looks like a large bag hanging off the sides and on the floor. Will only replace with the correct measurements if I pay 50% of the original cost.
Hi Joanne, we sincerely apologize that our service does not meet your expectations. Upon checking the order details, you have placed an order with the 38" height. However as per the call conversation, you have changed the height to 41" and we have manufactured the cover accordingly. However, as your satisfaction is our priority, our team has provided the best possible resolution on the same. If you have any other concerns, please feel free to contact our customer support team via call or chat.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Justin, we are sorry to note your disappointment with the product received. Upon checking the order details, we have processed the order same as per the ordered dimensions with the standard leeway as mentioned on the website. Moreover, we have provided the same material as specified on website. As per your concern regards to the creases, due to the nature of the product, creasing is unavoidable, and because each order is custom made there are no standardized folds. However, it there will be any concerns regards to the size, please feel to contact at [email protected]. Our team will check the details and provide the best possible resolution on the same.