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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Was very easy to create a custom cover for our new pizza oven and table

Date of experience: November 25, 2022
Maine
1 review
0 helpful votes
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Changed the Zipper Location
December 25, 2022

I like the cover overall. I did have a problem. The original diagram showed the zipper that I ordered on the front of the cover. That is where I wanted it located so I could easily open the cover to remove it or put it back on. I never saw the zipper location again on any communication. When the cover arrived the zipper was on the back of the cover making it totally inaccessible and useless to me. The cover is for an outdoor kitchen which is not movable, To access the zipper where it is located I have to climb a ladder as the kitchen is on a deck that is 7 feet off the ground.

Date of experience: November 25, 2022
Veeni M. — Covers & All USA Rep
over a year old

John, we sincerely apologize for the inconvenience. We offer customization options with every product that we make covers for, and based on our previous learnings, the customer has often preferred a zipper at the back of the cover as they do not want it to show when their beautiful island is covered. We now provide it at the back of the cover as standard up until the customer requests a customization option for it. We understand that your island is 7 feet above ground and that keeping cover out has become difficult for you. Per our records, we could not find anything that shows the zipper on the front. If that was the case, our team might have shown and described the zipper placement. We have responded to your email complaint with the best solution we could find. We'd appreciate it if you could respond and let us know how to proceed.

District of Columbia
1 review
0 helpful votes
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What I wanted
November 25, 2022

Order received in good condition and was exactly what I ordered and expected. It raised the temperature on my screened porch at least 5 degrees over outside Temps and blocked the wind.

Date of experience: November 25, 2022
Arizona
2 reviews
1 helpful vote
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Placed the order in writing for 35"H, (specified 38"H actual height less the 3" leg) and then adjusted that request to 31"H on a subsequent phone conversation (they have recorded phone call confirming this). Received it at 41.5"H. The fit is joke, looks like a large bag hanging off the sides and on the floor. Will only replace with the correct measurements if I pay 50% of the original cost.

Date of experience: November 25, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Joanne, we sincerely apologize that our service does not meet your expectations. Upon checking the order details, you have placed an order with the 38" height. However as per the call conversation, you have changed the height to 41" and we have manufactured the cover accordingly. However, as your satisfaction is our priority, our team has provided the best possible resolution on the same. If you have any other concerns, please feel free to contact our customer support team via call or chat.

Florida
1 review
0 helpful votes
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Speaker covers
November 25, 2022

Excellent fast service quality covers well made and sized right

Date of experience: November 25, 2022
Florida
1 review
0 helpful votes
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Perfect!
November 25, 2022

Excellent fabric and color. Delivered sooner than expected!

Date of experience: November 25, 2022
Colorado
1 review
0 helpful votes
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Great cover
November 25, 2022

Good quality cover fit perfectly
Looks to be very durable for our harsh weather in colorado.

Date of experience: November 25, 2022
Massachusetts
1 review
0 helpful votes
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The Best
November 25, 2022

Really good experience with this company
Great prices
The delivery was updated to to come even earlier which was great.
Quality is exceptional
Very please and will use again

And even got a free storage bag of the same material
Thanks

Date of experience: November 25, 2022
Ohio
1 review
0 helpful votes
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Custom vynil
November 24, 2022

So far the site has been easy to use for custom orders and customer service through chat has been very helpful! Have not received order but will update when I have

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
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New cover
November 23, 2022

What I expected. Will definitely order for another table.

Date of experience: November 23, 2022
Mississippi
1 review
0 helpful votes
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Very Nice
November 23, 2022

We had a high wind event shortly after we installed our A/C cover. It blew off and at first we thought it had blown entirely away. That would have been very disappointing since we had it installed only a few days. But we found it laying right beside the A/C unit. We tightened down the drawstring a little more so hopefully it won't happen again.

Date of experience: November 23, 2022
Virginia
1 review
0 helpful votes
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Custom Porch Screen.
November 23, 2022

Ordered a custom heavy duty clear screen for our covered porch. Easy to order, and had the options that I needed to make the installation simple. Quick delivery. Very happy with the product and service.

Date of experience: November 23, 2022
New Jersey
1 review
0 helpful votes
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No feedback yet
November 23, 2022

Didn't put them on the furniture yet. Can't comment on quality

Date of experience: November 23, 2022
Texas
1 review
0 helpful votes
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Great custom cover
November 23, 2022

The team did a great job of following up to make sure they had proper measurements for my custom grill cover. Fits perfectly!

Date of experience: November 23, 2022
South Dakota
1 review
0 helpful votes
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Awful online Chat help
December 23, 2022
Updated review

Terrible online help. Terrible online help. Terrible online help.

Date of experience: November 23, 2022
Veeni M. — Covers & All USA Rep
over a year old

Kendra, we deeply regret learning that you had difficulty placing your order and that our team may not have assisted you adequately. According to the most recent update, the order has been delivered. We sincerely hope you are pleased with your purchase. If you have any questions or concerns, please do not hesitate to contact our customer support. We are available 24 hours a day, seven days a week.


Terrible online help
November 11, 2022
Previous review

Terrible online help

Date of experience: October 12, 2022
Texas
1 review
0 helpful votes
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Excellent quality!
November 23, 2022

Plenty of info to know how to measure and on comparing fabrics - made process fast - the quality of the product is excellent!

Date of experience: November 23, 2022
Massachusetts
1 review
0 helpful votes
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5 Star Review
November 23, 2022

The covers fit perfect and were marine grade like I wanted. Highly recommend!

Date of experience: November 23, 2022
Ohio
1 review
0 helpful votes
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Chair and Cushion Covers
November 23, 2022

A friend turned me on to Covers & All and I am so glad they did. The chair covers are durable, a heavier thickness, and fit exactly as I ordered, unlike the covers I had ordered from another company.
The cushion covers fit like a glove and are more durable and more waterproof than the covers that came with the chairs originally. There was an error on the seat back cover, due to the type of cushion and my incorrect measurements. Covers & All assisted me with measuring the cushion properly and remedied the problem immediately. I feel the prices of both covers were reasonable.

Date of experience: November 22, 2022
Michigan
1 review
0 helpful votes
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Saw Mill Cover
November 22, 2022

Love your custom cover creation tool. Saved a ton over buying the manufacturer's cover and received better quality too.

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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Made to order
November 22, 2022

Some difficulty in confirming that you would follow my design for the custom cover. Please see comments on the order Q*******866.

Date of experience: November 22, 2022