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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Excellent quality
November 22, 2022

I'm really happy with the quality and speed of my order. I will be measuring all my cushions to order more

Date of experience: November 22, 2022
Ohio
1 review
0 helpful votes
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Excellent quality
November 22, 2022

The dimensions are a perfect fit and the material is excellent quality

Date of experience: November 22, 2022
North Carolina
1 review
0 helpful votes
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Car Cover
November 22, 2022

My cover fit perfectly and the quality was excellent! Very pleased with it!

Date of experience: November 22, 2022
California
2 reviews
0 helpful votes
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Well done
November 22, 2022

Timely service, good communication, quality materials and workmanship. Thanks.

Date of experience: November 22, 2022
Washington
1 review
0 helpful votes
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Grill Island Cover
November 22, 2022

Fits perfect, so glad you kept contacting me on exact measurements.

Date of experience: November 22, 2022
Michigan
1 review
0 helpful votes
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Easy to find and order! Good experience all around.

Date of experience: November 22, 2022
Arizona
1 review
0 helpful votes
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Awesome service and high quality covers!
November 21, 2022
Updated review

Quick and easy to use. Never an issue. Great quality.

Date of experience: November 21, 2022

Great website
November 25, 2021
Previous review

Great website. Easy to use. Top quality product.

Date of experience: November 25, 2021

Awesome website
September 13, 2021
Previous review

Awesome website. Easy to use.

Date of experience: September 13, 2021
Connecticut
1 review
0 helpful votes
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Good product quality and fit.
November 21, 2022

Good product quality and fit. Nothing more to say.

Date of experience: November 21, 2022
New Jersey
1 review
0 helpful votes
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We have a large bench with a canopy top on our deck. There is no way we would be able to move it into our garage and we hated the thought of just leaving it outside all winter. We were also not happy about finding a spot to store the very large bottom pillow. We found this site, gave our measurements and requested the zipper option. OMG we are SO happy with the result! They put 2 large zippers down the front (on each side) which made it so much easier to put the cover on-and it fits perfectly. We were able to put the large bottom pillow and the other 4 pillows under the cover so we did not have to find storage space.

Attaching a photo of the bench (without the pillows) as well as a photo showing it with the cover on. Thank goodness we found this place! And with discounts we were offered, we felt we got a great price. And shipping was also fast- especially considering it was a custom cover.

Definitely recommend if you need a custom cover.We are certainly keeping them in mind if we need another one!

Date of experience: November 20, 2022
Nevada
1 review
0 helpful votes
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Go Residence
November 20, 2022

Excellent ordering process. Great quality of products offered at a fair price.

Date of experience: November 20, 2022
Illinois
1 review
0 helpful votes
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Durable so far
November 20, 2022
Updated review

I ordered tarps to seal off my outdoor kitchen during the winter last year. So far they have held up great in the Illinois winter.

Date of experience: November 19, 2022

Easy to use website and 24/7 help on the website
October 25, 2021
Previous review

Easy to use website and 24/7 help on the website. Designing a custom tarp was easy.

Date of experience: October 24, 2021
Minnesota
1 review
0 helpful votes
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Wonderful product and easy to order
November 19, 2022

Easy to make my customized selections and to place my order.

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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Great tarps! Worth every penny! I throw away the tarps from my wood pile every year due to rips and holes. I've had these tarps for six weeks now. They have not ripped yet, and keep the wood nice and dry.

Date of experience: November 19, 2022
Texas
1 review
0 helpful votes
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Great quality and pricing. Very responsive when I had to call for help with measurements.

Date of experience: November 19, 2022
Texas
1 review
0 helpful votes
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Patio furniture covers
November 19, 2022

Easy to use website and the custom sizing beneficial.

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Multiple torn grommets
November 18, 2022

I contacted customer service over a week ago concerning the grommets ripping off in the wind and have yet to hear back. We have had the patio curtains hung for only 4 weeks.

Date of experience: November 18, 2022
Colorado
14 reviews
23 helpful votes
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I am so seething, fuming, unbridled pissed at these people. They don't backup their product. Their "heavy duty" zippers do not hold. The zipper was hardly used. I had a custom cover made and the zipper didn't last even 6 months before pulling apart. They argued and argued about a partial refund. They decided to do a partial refund and then refused when the original card I used was closed due to fraud. What company can't refund in other ways? Now, it's winter, and I'm having to spend hours replacing this goddamned zipper myself by hand! I'm using a different product other than a zipper to get this done. This company will cost you in time, money, and frustration. I HATE these people.

Date of experience: November 18, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Tina, we are sorry to note your disappointment regards to the zipper and apologize that our service does not meet your expectations. We are sorry to inform you, unfortunately we do not provide the warranty on the tiedown and accessories as it is depend upon the usage of the product. However, as your satisfaction is our priority, our team has provided the best possible options to provide you the promised partial refund in a different way. If you have any other concerns, please feel free to contact our customer support team via call or chat.

Washington
1 review
0 helpful votes
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Awesome
November 17, 2022

Easy ordering! Great product. Flexible custom measurements.

Date of experience: November 17, 2022
Indiana
1 review
0 helpful votes
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Replacement Cover Experience
November 17, 2022
Updated review

Somewhat disappointing, but in the end Covers & All satisfactorily completed my order.

Date of experience: November 17, 2022

The website was easy to navigate and the customer service...
December 17, 2021
Previous review

The website was easy to navigate and the customer service rep. Was knowledgeable and very responsive. Simple & Easy!

Date of experience: December 17, 2021
Ohio
1 review
0 helpful votes
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WAY better than I expected
November 17, 2022

The customization was a nice feature. Shipping was way faster than I expected coming from India, communication was top-notch, but the quality of the materials and the design blew me away. Similar items was available on Amazon, but they were more expensive and didn't look to be of the same quality. I would absolutely recommend Coverall. I will definitely shop with them again in the future.

Date of experience: November 17, 2022