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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,059
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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I ordered a specific Item and had to order a specific size and other changes had to be made. It took some time but it was very easy to get everything I needed. I received the order in a timely manner. I would order from Covers & All again.

Date of experience: March 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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A perfect fit!
March 11, 2025

An easy process for measuring the item to be covered and the cover fits!

Date of experience: March 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey George! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Georgia
1 review
0 helpful votes
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Awesome addition to our porch
March 11, 2025

Product was delivered on time and as advertised. Material feels sturdy, dimensions were on point, and installation was easy

Date of experience: March 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Ivan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great product
March 11, 2025

Great cover for the price! See review above for more info. Why do you want me to repeat what I just said in another review?

Date of experience: March 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Stanley, Thank you for your review! We're glad to hear that you're happy with the cover and found it to be a great value. Our review system may sometimes prompt multiple reviews, but we truly value the time you’ve taken to share your thoughts. We'll take this into consideration to improve the experience. Thank you for your support!

Maryland
1 review
0 helpful votes
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Shuffleboard Cover
March 11, 2025

Great overall experience! Good website. Fast delivery! Wish there were more fabric options.

Date of experience: March 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Emmett! We’re thrilled to hear that you had a great experience with your shuffleboard cover! It’s wonderful to know you found our website user-friendly and were pleased with the fast delivery. We appreciate your feedback on fabric options and will certainly take it into consideration for future improvements. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Oklahoma
1 review
0 helpful votes
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Great
March 11, 2025

Very happy with your products. I told you about my experience don't need to write anymore to get 50 characters.Thank You

Date of experience: March 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! Thank you for your 5-star review! We understand that sometimes, reviews require a certain number of characters, and we appreciate your effort in posting your feedback. If there's anything else you'd like to share about your experience or any future needs, feel free to reach out.

Oregon
1 review
0 helpful votes
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Second one
March 11, 2025
Updated review

I bought this to cover my Xtool laser in the woodshop. Perfect fit! Super quality. I bought a custom cover for my trailor last year.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Todd! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Noreen Needs a raise for all the help she provided
October 24, 2024
Previous review

Noreen Needs a raise for all the help she provided.

Date of experience: October 14, 2024
New Mexico
1 review
0 helpful votes
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Elastic helps keep it in place. Fit is perfect. Easy to install and remove.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Received quickly
March 10, 2025

Ordering was easy and prices reasonable. Would purchase again in the future

Date of experience: March 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Gina! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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The process of confirming my cover measurements ensured I got exactly what I needed.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Darren, Thank you for your feedback! We're glad to hear that the process helped you get exactly what you needed. If you have any other questions or need further assistance, feel free to reach out. We're always here to help!

Colorado
1 review
0 helpful votes
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N/A
March 10, 2025

The company changed its price while we were ordering, the company failed to fully apply its full discount (and when the company acknowledged this, it did not take any corrective action), and the product is mediocre -- definitely not the quality we anticipated.

Date of experience: March 21, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Aaron, Thank you for your feedback, and we apologize for any confusion regarding the pricing and discount. The complete price breakdown, including any applicable discounts, is available on the shopping cart page, just below the shipping method selection. We kindly request you to review the final price there before proceeding with your order.

Additionally, we offer a variety of coupons based on different product categories, and some codes may have specific limitations, which are always outlined in our Terms and Conditions. For any assistance or clarification on available discounts, please don’t hesitate to reach out to our 24/7 support team, who can provide you with the best applicable codes for your order.

We appreciate your understanding and are here to help if you have any further questions!

California
1 review
0 helpful votes
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Perfect fit
March 10, 2025

This is the third time I have used Covers & All and everytime the covers are exactly what I wanted. I have a set of patio furniture, a bar, and a fire pit and all have great covers that have lasted several years so far without any real signs of exposure. I am so impressed!

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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The covers are made in India so it takes at least four business days to get to you even you paid extra for shipping. Communications are excellent with the maker before finalizing the covers.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Dickson! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Sturdy and custom built.
March 10, 2025

Odd size needed. My order arrived and fit perfectly. Sturdy design will help keep our earthquake kit safe. Thanks!

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Barry! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Special made daybed cover
March 10, 2025

I ordered a special made daybed cover and customer service so helpful and it came out perfect

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Anelies! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Montana
2 reviews
0 helpful votes
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Quality Cover
March 10, 2025

This is a quality cover and fits perfectly. Very satisfied with buying experience with this company.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Joe! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Amazing product
March 10, 2025

Our project included a bowl with a spillway. We sent pictures and measurements. The cover fits perfectly. We were amazed that everything went smoothly. Thank you for getting it right the first time.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Mary, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Drawstring non-functional
March 10, 2025

The covers do not contour to the tapered bowl and therefore are useless. If you have fire bowls do not waste your money on these

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Christopher, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Virginia
1 review
0 helpful votes
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Great
March 10, 2025

All went great as expected. Was easy, fast and I like the ability to customize.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Angela! We’re delighted to hear that your experience was smooth and met your expectations! It’s great to know you found the process easy, fast, and enjoyed the customization options. Thank you for choosing us! We look forward to serving you again in the future.

Louisiana
1 review
0 helpful votes
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Great craftsmanship
March 10, 2025

My cover was exactly the dimensions I needed. The final product was made well. My only change would be the material choices.

Date of experience: February 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeanine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!