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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Initially I was grateful that I was connect by the company as I had made a mistake in inputing the dimensions. But photos they requested were not able to upload even using their tools. I eventually sent an email with the photos. I would confirm receipt and then the next day get an email that they didn't have any photos. They claimed I didn't pay the additional money for the change but I confirmed that they had. Then they wouldn't complete order until I had paid (which I had paid). When I got that all cleared up I got an email asking about a my "pool table cover" (with a photo of pool table) when I had ordered covers for out door furniture. I told them to cancel my order and refund my money (It was 2 plus months by now), Then 2 days later, my covers were on their way. They are correct. But what I painful progress. I actually didn't think it was a legit company.
I love these covers. Great quality. Good zipper. Color I expected. I will be ordering more for my back cushions at some point as well
Excellent quality fits like a glove. Very satisfied.
It would be helpful to have a size min/max, for proper fitting.
Some people were a little hard to understand, but basically I was very pleased.
The chat option was helpful. I did have issues with the covers themselves but the swatch kit was no issue.
I placed an order on-line for two panels. I used their measuring tool and placed my order. When it arrived it was way too big and not what I ordered. I contacted customer service and was initially told that they would refund my purchase and get me a new set ordered and that I needed to speak with "Derek". He called a few days later, from India and requested photos and measurements. I sent them to him and had to call a few times to get a response. When I finally got a call back, he refused to refund my money and only said they delivered what I ordered. I asked to speak with his supervisor and got a man named "Sam". Sam was less then helpful and refused to refund my purchase due to their website measurement error. They would only offer me 50 percent off another order, refusing to take back their error panels. DO NOT do business with this company. It is based outside of the United States and not certified by the Georgia Better Business Bureau.
Hi Mario, we are sorry for the negative experience you had with us and apologize that our service does not meet your expectations. Upon checking the order details, we have manufactured the product same as per the ordered dimensions. On the product page, we have provided an option called "How to Measure?" so customer can get an idea about the same. Furthermore, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. Unfortunately, we are unable to find any error on our end. However, as your satisfaction is our priority, our team has provided the best possible resolution on the same. Moreover, all the products are manufactured in India and the same is mentioned on the website.
Reasonable price, fast service, quality products.!
Superb!
Ordered 3 covers. My expectations were surpassed when they arrived. Ordering more covers to protect more outdoor items
Material is high quality and sturdy. I'm sure it will last for years.
Easy to order on-line, the cover came quickly and fit perfectly
I'm not sure on how I stumbled on to this company. But I can't be more pleased. Yes. It is very difficult to understand customer service. But you take it slow. Repeat things a lot. And at the end. The results are just amazing. I have ordered cushion covers. The the cover for the new cushions. Will do my other wicker couch next year.
I've purchased from Covers & All three times, each purchase was a great experience. My most recent purchase was a custom size and shape for a boat table top. Everything was perfect and fit better than expected. The cover arrived two days ahead of schedule. Your company will always be my first choice.
Thank you!
Tom Mann
Been buying these mattress covers for our ice houses for a few years now. They never disappoint!
Got products on time and they are of quality - satisfied customer.
The cover appears to be very well put together and went over the top perfectly. However, it does not go all the way to the ground. It's about an inch short all the around otherwise I would have given it a 5 Star Rating.
After looking UNSUCCESFULLY for over two years for a cover for my outdoor loveseat-sized glider, I decided to go the custom route. I am very happy with the cover - it fits perfectly. Now we just to wait and see how well it holds up over the winter!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carol, we sincerely apologize that our service does not meet your expectations. We always try our best to make the order process easy to follow and provide the efficient service to every customer. However, in this instance, we failed, and we are extremely sorry for that. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received product.