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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,059
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Massachusetts
1 review
0 helpful votes
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Will use again
December 28, 2022

Great product and service. Will use again in the future

Date of experience: December 28, 2022
Maryland
1 review
0 helpful votes
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Plastic tarps
December 28, 2022

Great product, good value, thanks! Happy, thanks, -lisa

Date of experience: December 28, 2022
Utah
1 review
0 helpful votes
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Very impressive!
December 28, 2022

I ordered a custom cover that I thought would be very challenging to get right, and it fit perfectly.

Date of experience: December 28, 2022
California
1 review
0 helpful votes
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Great fit, great quality
December 28, 2022

My order was delivered quickly, the quantity of the cover is far superior to that which came with the fireplace originally. I'm very happy, and I'd definitely recommend.

Date of experience: December 28, 2022
Washington
1 review
0 helpful votes
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Very easy to order. Step by step instructions on how to measure correctly.

Date of experience: December 27, 2022
California
3 reviews
0 helpful votes
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Decent covers
December 27, 2022

Fairly easy to input information. The covers are well made.

Date of experience: December 27, 2022
Kansas
1 review
0 helpful votes
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AWESOME QUALITY
December 27, 2022

Timely delivery. Using the covers as side curtains for screened in porch. Awesome quality with grommets.

Date of experience: December 27, 2022
New York
1 review
0 helpful votes
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Built with amazing quality!
December 27, 2022

I ordered this cover for my antique truck bed cover. They checked in with me a few times to confirm the size to make sure it was done correctly! Very thorough service. I will be placing another order soon!

Date of experience: December 27, 2022
North Carolina
1 review
0 helpful votes
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These covers are beautiful!
December 27, 2022

I was very hesitant to order these online but worked with a rep on the phone who helped assure me I was measuring correctly. They arrived perfect for my outdoor sectional! The price was amazing and the quality was great! I would highly recommend this product and company.

Date of experience: December 27, 2022
Wisconsin
1 review
0 helpful votes
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Patio Table & Chair covers
December 26, 2022

Great fit. Looks durable. Survived a 50 mph wind and blizzard without blowing off or moving,

Date of experience: December 26, 2022
Arizona
1 review
0 helpful votes
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BBQ
December 26, 2022

Efficient site and prompt delivery of the products.

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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Great product
December 26, 2022

Very easy to order online and product was actually of a much higher quality than I had expected. Very happy with Covers & All process for ordering and quality of product.

Date of experience: December 26, 2022
Arizona
1 review
0 helpful votes
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Happiest customer
December 25, 2022
Updated review

Great products, true quality!
Happy customer
Happy customer
Would recommend

Date of experience: December 25, 2022

Like them …custom!
June 27, 2022
Previous review

Like them …custom!

Date of experience: June 27, 2022
Ohio
1 review
0 helpful votes
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Excellent
December 24, 2022

We ordered 5 covers form Covers and All and we are not disappointed. They are very durable and excellent quality

Date of experience: December 24, 2022
Kansas
1 review
0 helpful votes
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Not a good experience
January 23, 2023

Initially I was grateful that I was connect by the company as I had made a mistake in inputing the dimensions. But photos they requested were not able to upload even using their tools. I eventually sent an email with the photos. I would confirm receipt and then the next day get an email that they didn't have any photos. They claimed I didn't pay the additional money for the change but I confirmed that they had. Then they wouldn't complete order until I had paid (which I had paid). When I got that all cleared up I got an email asking about a my "pool table cover" (with a photo of pool table) when I had ordered covers for out door furniture. I told them to cancel my order and refund my money (It was 2 plus months by now), Then 2 days later, my covers were on their way. They are correct. But what I painful progress. I actually didn't think it was a legit company.

Date of experience: December 24, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Carol, we sincerely apologize that our service does not meet your expectations. We always try our best to make the order process easy to follow and provide the efficient service to every customer. However, in this instance, we failed, and we are extremely sorry for that. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received product.

Wisconsin
1 review
0 helpful votes
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I love these covers. Great quality. Good zipper. Color I expected. I will be ordering more for my back cushions at some point as well

Date of experience: December 24, 2022
New Jersey
1 review
0 helpful votes
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Happy As A Lark
December 24, 2022

Excellent quality fits like a glove. Very satisfied.

Date of experience: December 24, 2022
Iowa
1 review
0 helpful votes
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Proper Cover fit and sizing
December 24, 2022

It would be helpful to have a size min/max, for proper fitting.

Date of experience: December 24, 2022
Utah
1 review
0 helpful votes
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Great cover for fire pit!
December 24, 2022

Great cover! Custom ordered the size! Fit perfect!

Date of experience: December 24, 2022
Arizona
1 review
0 helpful votes
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VERY SATISFIED
December 23, 2022

Some people were a little hard to understand, but basically I was very pleased.

Date of experience: December 23, 2022