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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,063
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Excellent
December 21, 2022

Excellent quality! Far exceeded my expectations in fit and thickness.

Date of experience: December 20, 2022
Oklahoma
1 review
0 helpful votes
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Cover Goodies
December 20, 2022
Updated review

Amazing company, 4th order now. Would definitely recommend. Awesome phone support as well.

Date of experience: December 20, 2022

Quality Product
May 1, 2022
Previous review

Easy to order, quick service and delivery. Fixing to order more.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Perfect fit!
December 20, 2022

Product as described. Fit perfectly on my RV mattress!

Date of experience: December 20, 2022
Missouri
1 review
0 helpful votes
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Fire pit cover
December 20, 2022

The cover fits perfectly. It was very easy to order and came in a timely deadline

Date of experience: December 19, 2022
Oregon
1 review
0 helpful votes
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Quality was fantastic!
December 20, 2022

All went smoothly from ordering, shipping, receiving and best of all the quality of the product. I am very pleased

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Patio Furniture Covers
December 20, 2022

Covers arrived quickly, were made as ordered & were of excellent quality. Happy with my purchase!

Date of experience: December 19, 2022
Virginia
1 review
0 helpful votes
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Timely Service
December 19, 2022

Accurate and timely and exactly what I ordered. Overall a reasonable price given lesser quality, poorly sized, and NOT water proof ready-made alternatives on the market.

Date of experience: December 19, 2022
New Jersey
1 review
0 helpful votes
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Exactly as ordered
December 19, 2022

Covers and All makes measuring and ordering a breeze!

Date of experience: December 19, 2022
Colorado
1 review
0 helpful votes
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Nice heavy duty cover
December 19, 2022

Needed a one piece tarp that was 7 x 32 feet long light weight for my outdoor grill gazebo, this fit the bill.

Date of experience: December 19, 2022
Michigan
1 review
0 helpful votes
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Patio furniture
December 19, 2022

Colors that fit perfect, instead of loose and flapping around in the wind.

Date of experience: December 19, 2022
Illinois
1 review
0 helpful votes
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Provide all the dimensions requested. The design team responded quickly regarding the need of additional measurements. Order was placed and received in a reasonably quick timeframe. Fitment is perfect and the quality of the covers is amazing. Highly recommended!

Date of experience: December 19, 2022
Ohio
1 review
0 helpful votes
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I was able to easily decider what information was needed to place the order.

Date of experience: December 19, 2022
Arizona
1 review
0 helpful votes
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Great Service
December 19, 2022

This was a wonderful experience. The cover fits perfectly and is very strong, good quality material.

Date of experience: December 19, 2022
Massachusetts
1 review
0 helpful votes
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Firepit cover
December 19, 2022

Simple process. I was surprised the cover came from half way around the world. But so far quality seems good.

Date of experience: December 19, 2022
New York
1 review
0 helpful votes
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Love this custom cover
December 19, 2022

Appreciated the fantastic process of measuring a complex kitchen island. Fits great. High quality construction. Couldn't be happier!

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Wood splitter cover
December 19, 2022

Staff was attentive every step of the way, and asked for verification measurements to make sure they got it right...even working over the Thanksgiving holidays! Loved the end product...very durable and a PERFECT fit. We'll be back!

Date of experience: December 19, 2022
Florida
2 reviews
0 helpful votes
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We are thrilled with all the covers, the material, the workmanship and the quality are excellent. Not something you can purchase at the store, which we thought about - sure glad we didn't. We will purchase other items from them as we need other covers instead of paying higher prices at the store for much cheaper made products. Very happy with Covers & All - definitely recommend.

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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Great price, great quality, great product, my wife love it

Date of experience: December 18, 2022
New York
1 review
0 helpful votes
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We ordered several covers for patio furniture including two sofas, four chairs and other table covers. Over half of them ripped at seams or in random spots like in the middle of the back, etc. Contacted customer support who advised that they could provide a small discount if I wanted to pay to replace the items, since my claim wasn't within 90 days of purchase. I have no interest in reinvesting in an inferior product that doesn't have customer service. Their reply was "sorry for the inconvenience ". Save your money.

Date of experience: December 18, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Steve, we sincerely apologize for the inconvenience caused. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.

California
1 review
0 helpful votes
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Condensation under covers
December 18, 2022

I covered my furniture for the rain, but so much condensation forms under the covers so the furniture still ends up sopping wet. Definitely couldn't leave them covered for more than a few days because mold/ mildew would form.

Date of experience: December 18, 2022