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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,063
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Condensation under covers
December 18, 2022

I covered my furniture for the rain, but so much condensation forms under the covers so the furniture still ends up sopping wet. Definitely couldn't leave them covered for more than a few days because mold/ mildew would form.

Date of experience: December 18, 2022
Nevada
1 review
0 helpful votes
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Quality Product at a Reasonable Price
December 17, 2022
Updated review

Website easy to use for a non-technical person. I have ordered from other cover vendors, but you were the only vendor that had the exact product I was looking for. This product was strong and waterproof. Thank you!

Date of experience: December 17, 2022

Efficient website for ordering--thank you
November 19, 2020
Previous review

Efficient website for ordering--thank you.

Date of experience: November 18, 2020
Florida
1 review
0 helpful votes
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Great Product!
December 17, 2022

Website was very easy to navigate, I received prompt response to my order, and the product was better than expected.

Date of experience: December 17, 2022
Arizona
1 review
0 helpful votes
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Happy Customer
December 16, 2022

It was exactly what I wanted and It was a perfect fit, good quality cover

Date of experience: December 16, 2022
Texas
3 reviews
0 helpful votes
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RV mattress covers
December 16, 2022

The fit was perfect, I appreciate the service, they fit like a glove and were easy to install.

Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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Brandon did a great job in helping me complete my order. Thank you!
Very happy with my covers they fit great!

Date of experience: December 15, 2022
California
1 review
0 helpful votes
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I love Covers and all
December 14, 2022

You guys are the very best! Thank you for the excellent products and great customer service, customer service is excellent and helpful and I highly recommend this company. Will always be back. Thank You!

Date of experience: December 14, 2022
Washington
1 review
0 helpful votes
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Great service & quality product
December 13, 2022

Loved the service and help with the team to get the custom cover the right shape & size. Really happy with quality and the end result

Date of experience: December 13, 2022
Florida
1 review
0 helpful votes
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Excellent work by Covers and All!
December 13, 2022
Updated review

The website is easy to navigate. Order the swatch kit came ahead of the promised delivery date

Date of experience: December 13, 2022

Clear and simple info
November 29, 2022
Previous review

Clear and simple info

Date of experience: November 29, 2022
Florida
1 review
0 helpful votes
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Great product, great service
December 12, 2022

Ordering the product and providing specifications was very easy to do. Cover & All worked with me to ensure I got the custom-made product I was looking for.

Date of experience: December 12, 2022
Minnesota
1 review
0 helpful votes
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Perfect fit
December 11, 2022

Custom made chair covers that fit...awesome! Delivered quickly and exceeded my expectations

Date of experience: December 11, 2022
North Carolina
1 review
0 helpful votes
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Chains
December 11, 2022

Needed the chains in at the bottom to be a heavier

Date of experience: December 11, 2022
California
1 review
0 helpful votes
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I'm hoping to get by Dec 23rd, if not before, for outdoor fingers on patio.
I hope it's what I need. I'm very sceptical.

Date of experience: December 10, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Wandeen! Thank you for sharing your review. We use the best logistics carrier to make sure that the delivery is on time and our intention lies with providing best service to each one of our customers.

As checked the scheduled order delivery date is 2022-12-23 and you order status is ready for production. You will be notified once it will be shipped out from our end. Please feel free to contact our support team via call or chat in case of any further doubts.

California
1 review
0 helpful votes
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Custom BBQ Cover
December 10, 2022

Covers & All did a beautiful job on a cover for my built-in BBQ. My old DCS BBQ is no longer a standard size that DCS makes and I could not get a factory cover. The BBQ lid is not a standard shape and after seeing my pictures they got back to me twice to get necessary measurements to ensure that they got it right the first time. This is the sturdiest, highest quality cover I have seen - better than the original!

Date of experience: December 10, 2022
Massachusetts
1 review
0 helpful votes
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A wonderful experience
December 10, 2022

Easy to use web site, lots of information and a quality product that you will love.

Date of experience: December 10, 2022
California
1 review
0 helpful votes
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Difficulty website
January 7, 2023

Someone helped me with my order since the website for ordering was not great. After that, everything was great. Love the cover.

Date of experience: December 8, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Patricia, thank you for your feedback. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We are glad to know that you are happy with the product and service we offer. We are sorry for the inconvenience caused to you while placing an order. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. Furthermore, while placing an order, if customer wants to amend the details of the added product in the cart, then they can click on the edit option with the pencil icon on the cart page under each product. It will redirect to the product page and can amend the details of the same product, instead of adding another. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We look forward to delighting you again with your next order!

Florida
1 review
0 helpful votes
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Grill cover
December 8, 2022

Length but nice cover looks great hopefully it protect it

Date of experience: December 8, 2022
Washington
1 review
0 helpful votes
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Good quality
December 7, 2022

Great customer service. Needed help placing our order.

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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Overall expierence was wonderful
December 7, 2022

Love that i saw a design of items purchased to verify all measurements were correct, so I could see item was made and shipped correctly. Would definitely order from them again!

Date of experience: December 7, 2022
Connecticut
1 review
0 helpful votes
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Great Cover
December 7, 2022

Love the cover. Will buy again! Don't like reviews that MAKE you write something

Date of experience: December 7, 2022