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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,063
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Connecticut
1 review
0 helpful votes
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Great Cover
December 7, 2022

Love the cover. Will buy again! Don't like reviews that MAKE you write something

Date of experience: December 7, 2022
Georgia
1 review
0 helpful votes
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Speaker covers
December 6, 2022
Updated review

Excellent product in the past. Better price than the first 2 times. Hoonce I was just as satisfied as the first two times I placed an order.

Date of experience: December 6, 2022

EZ to order
June 6, 2021
Previous review

EZ to order. Product seems to be of superior quality. Long shipping delivery date but needed item. Tax increased 35 cents after order placed but discount should cover.

Date of experience: June 6, 2021
Michigan
1 review
0 helpful votes
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Perfect fit for fire pit
December 6, 2022

Dimensions and a picture of the fire pit I wanted a cover for were requested by Covers & All. After my submission of requested info, the cover was shipped promptly and fit perfectly. Good quality product and great service!

Date of experience: December 6, 2022
Washington
1 review
0 helpful votes
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Island BBQ cover
December 6, 2022

Remarkable!
There were several draft revisions of the design due to the complicated nature of the
Variables involved. They never balked, lagged nor lost focus.
Once confirmed, they delivered within a few days.
The cover fits precisely as agreed.
Remarkable!

Date of experience: December 6, 2022
New York
1 review
0 helpful votes
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Great product
December 6, 2022

Bought 3 panels for my patio. Easy to order, great price and arrived quickly. Very high quality.

Date of experience: December 6, 2022
Oregon
1 review
0 helpful votes
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Table cover
December 6, 2022

So far the experience has been good. Our covers in the past fell apart after two years so I look forward to seeing if these hold up to the 5 years they say they will

Date of experience: December 5, 2022
Alabama
1 review
0 helpful votes
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Great product!
December 5, 2022

Very easy to order and was thrilled with quality and accurate sizing. I will be a repeat customer.

Date of experience: December 5, 2022
Georgia
1 review
0 helpful votes
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China Shipping
December 5, 2022

Shipping from China doesn't work as well as US. I got an email saying it was delivered by FEDEX a week in advance. Then got the email, but waited and the package showed up 3 days later.

Date of experience: December 5, 2022
Ohio
1 review
0 helpful votes
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Detail
December 5, 2022

Very satisfied with the quality and how easy it was to order. Appreciate the attention Covers & All gave to details on my odd shape cover that I ordered. Love it!

Date of experience: December 5, 2022
Washington
1 review
0 helpful votes
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Fire table custom cover
December 5, 2022

The quality is great, the promptness in delivery was excellent. It was very easy to order. I would highly recommend Covers & All.

Date of experience: December 5, 2022
California
1 review
0 helpful votes
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Product
December 5, 2022

Ordering was easy. Had the size needed for our application. They delivered on time.!

Date of experience: December 5, 2022
New Jersey
1 review
0 helpful votes
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Fire pit custom cover
December 5, 2022

SAM in customer service was very helpful in helping find their right measurements.

Date of experience: December 5, 2022
Arizona
1 review
0 helpful votes
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Nice job, came as requested how ever they put handles on makes it uncomfortable to sit on and I can't move them to back as than zippers would show. Would appreciate it I could return and re order?.

Date of experience: December 5, 2022
California
1 review
0 helpful votes
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Easy upholstery
December 5, 2022

I ordered cushion covers for my old chair. They came just as I ordered. They fit nicely. I like the material. It seems durable and easy to clean. They fit fine on my 60 year old chair.

Date of experience: December 5, 2022
Arkansas
1 review
0 helpful votes
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As it was ordered for outside use, I can't judge product until warmer weather. Service was great! Product looks promising.

Date of experience: December 5, 2022
Pennsylvania
2 reviews
0 helpful votes
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Covers Are Perfect
December 5, 2022

They always get is right in size, quality and fast shipping.

Date of experience: December 5, 2022
Georgia
2 reviews
0 helpful votes
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SECOND ORDER
December 5, 2022

This was our second order. Same results both times. Excellent fit and excellent quality of material and workmanship.

Why would you go anywhere else?

Date of experience: December 5, 2022
Arizona
1 review
0 helpful votes
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Measurements off
December 5, 2022

Ordered all the same size cooler covers and one was different in size by quite a bit. We needed to install it so we had to manipulate the equipment it was going on so it would fit. I had even built in my own size cushion knowing that manufacturing would add theirs and one cover was still to small.

Date of experience: December 5, 2022
New York
1 review
0 helpful votes
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As Advertised
December 5, 2022

Everything was delivered as ordered and far more quickly than anticipated.

Date of experience: December 4, 2022
New York
1 review
0 helpful votes
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Delayed, but worth it...
December 5, 2022

I have to say that customer service from this company was always there. They emailed me and I missed it so they attempted to call. They wanted to confirm that my measurements were correct and in fact I had to adjust them. Once everyone was satisfied, they proceeded to make the cover and I am very pleased. In hind sight, I opted for the drawstrings on an L-shaped cover and it is not enough, go for the other options that would secure it better to your furniture. It is heavy fabric and hard to pull on the drawstrings so that they are tight enough to perform their job.

Date of experience: December 4, 2022