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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Exactly What I Ordered
January 1, 2023

This is my second purchase. I was totally satisfied the first time, and I am equally satisfied with this purchase. The product arrived sooner than promised and it was exactly what I ordered and wanted.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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It was a very easy process. Customer service even reached out to confirm the measurements. It's a way more affordable way to protect your furniture working with Covers &All than spending $$$$ on a cover that comes from the store where you bought your furniture.

Date of experience: January 1, 2023
Idaho
1 review
0 helpful votes
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Awesome custom order
January 1, 2023

I ordered a custom canvas for the back of my Can-Am. The ordering process was easy and the product is a great fit. I would use them again.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Communication via email was a pain. Didn't have some app they use, many people responding

Date of experience: January 1, 2023
North Carolina
2 reviews
0 helpful votes
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Loved it
January 1, 2023

Worked well for what i wanted it for dont have any thing mor to say

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Excellent quality and fast shipping
January 1, 2023

The covers are heavy and look very durable. They are shipped from India but still the shipping is fairly fast. Very responsive customer service.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Fire pit cover
January 1, 2023

I really enjoy the ease of using the website and getting item that comes the way I ordered it, with correct dimensions and all, I have placed two custom orders in the past 6 months and both have worked out perfectly!

Date of experience: January 1, 2023
Virginia
1 review
0 helpful votes
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Easy cheap and good
January 1, 2023

Surprised such a service exists
……………………………………………..

Date of experience: January 1, 2023
New Mexico
1 review
0 helpful votes
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Firepit cover
January 1, 2023

Ordering was great, arrived on time, quality product. A little difficult to put over the firepit. Maybe add another inch to the diameter measurement to fit over top better.

Date of experience: January 1, 2023
South Carolina
1 review
0 helpful votes
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Covers and All
January 1, 2023

The item ordered came exactly how I thought it would - the fit is good!

Date of experience: January 1, 2023
Iowa
1 review
0 helpful votes
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Footrest
January 1, 2023

Good overall experience. If I have to get another cover I will use your service.

Date of experience: January 1, 2023
Canada
2 reviews
0 helpful votes
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Excellent service and delivery
January 1, 2023

The service with Covers & All is top notch. I ordered new covers for patio chair cushions. Color options were a bit limited, but the quality and design was perfect. I have used them for custom covers for lawn furniture and they are my go to for any outdoor furniture.

Highly recommended...

Date of experience: January 1, 2023
Oregon
1 review
0 helpful votes
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Perfect
January 1, 2023

I've now ordered a few items from Covers & All and each one has been spot on! Affordable, quality and fast delivery!

Date of experience: January 1, 2023
Florida
1 review
0 helpful votes
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Grill Equipment Covers
January 1, 2023

Ordered some specialty covers for a counter and cooker in my outdoor grilling area. Both were just right. I will be ordering from them again as the need arises.

Date of experience: January 1, 2023
Arizona
1 review
0 helpful votes
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Great product and customer service
January 1, 2023

There were a few minor disconnects through the order process. Ultimately everything worked out. Completely satisfied with the covers for my patio furniture. I will use them again.

Date of experience: January 1, 2023
Connecticut
1 review
0 helpful votes
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NA
January 1, 2023

Good.
No complaints and delivery very timely without incident.

Date of experience: January 1, 2023
North Carolina
1 review
0 helpful votes
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Precise
January 1, 2023

I had a unique order for a L shape patio sectional and the vendor was very engaged to make sure the measurements were accurate. Once confirmed the delivery was quick and the quality was very well done

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Took a while to get it right.
January 31, 2023

I have ordered 10+ custom covers. Initially I provided exact measurements based in the covers and all statement that "an extra1-2 inches will be added". All of the ordered products were made with the exact measurements I provided.

Great products - you just need to provide measurements that are 1-2 inches larger.

Date of experience: January 1, 2023
Canada
2 reviews
0 helpful votes
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Terrible terrible terrible
January 31, 2023

You sent me something I didn't want somebody else's order Please do not respond to me I'm done with you.

Date of experience: January 1, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Peter, we regret the inconvenience caused. We have rechecked the whole conversation and the order details. Unfortunately, we were unable to find any error on our end. We can assure you that the order was processed as per the details received in the order form with no discrepancy. We did receive the [1. Top Height1' 5" (17 Inch) and 4. Width6' 5" (77 Inch)], however, the ordered product was incorrect. We certainly understand there can be errors sometimes while ordering online, and as your satisfaction is our topmost priority, the concerned department did offer the best possible resolution. For further assistance, please do not hesitate to contact our 24 X 7 call or chat helplines.

California
1 review
0 helpful votes
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Awesome company
January 1, 2023

Everything i order from you is spot on great service and fits perfect great company.

Date of experience: January 1, 2023