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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,059
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
2 reviews
0 helpful votes
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Good quality
January 1, 2023

Take your measurements and make your color choice. Welting is included in price. This is nice, because other places charge extra for welting. Very easy process. Covers arrive quickly and fit well. It is a nice "finished" look to our outdoor cushions. AND, they match!

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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I followed their instructions but we still had to go back and forth on the order. Recommend they have one document to measure everything the first time. Also you need to have the same color options across all fabric lines.

Date of experience: January 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Chad, we regret the inconvenience caused. We do apologize for the back and forth in finalizing the dimensions for fabrication. We have shared the feedback with the concerned department. Please be assured we will work on it and make the customer experience better. As we provide customization in products, unfortunately, we cannot standardize products at the moment. However, we are working on it. Also, we have multiple fabric options that are different in nature, hence, we do not have the same color options for all. Though, we will surely work on it, and would recommend subscribing to our Newsletter to get updates on all the ongoing offers and new products.

Texas
1 review
0 helpful votes
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Finally a quality cover.
January 1, 2023

I've been through three covers for my outdoor fire pit table and finally found one here that is well-made and looks to last. Process was easy to follow, and I am well placed..

Date of experience: January 1, 2023
Pennsylvania
1 review
0 helpful votes
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Custom BGE Table Cover
January 1, 2023

Great dialog to help me design a perfect fit! Quick turn around and a quality product.

Date of experience: January 1, 2023
Maryland
2 reviews
0 helpful votes
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Wood rack cover
January 1, 2023

Bought a custom cover for a small outdoor wood rack that didn't come with one. The buckles at the bottom to keep it secured are a nice touch.

Date of experience: January 1, 2023
Pennsylvania
1 review
0 helpful votes
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Best outdoor panels!
January 1, 2023

I love that you can design your own side panels. We also love the quality, price and the fast shipping. I would definitely recommend this company.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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My swing cushion cover
January 1, 2023

The cover arrived when promised and was exactly what I'd ordered. I''m very pleased with its appearance and durability.

Date of experience: January 1, 2023
Florida
1 review
0 helpful votes
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Color was not what I expecting
January 1, 2023

Color was not what I was expecting. Brown doesn't look like Brown...looks more like chery (red brown)

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Swamp cooler cover
January 1, 2023

All good! Shipping and ordering was easy. Came on time with zero problems.

Date of experience: January 1, 2023
Wisconsin
1 review
0 helpful votes
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Great quality, exactly what I was expecting. Awesome that they do custom sizes online with an easy shopping experience.

Date of experience: January 1, 2023
Michigan
1 review
0 helpful votes
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Custom cover
January 1, 2023

We have a multilevel fire pit with unique dimensions and our cover fits flawlessly. We live in MI and have had high wind and heavy snow and the premium material has held up well. Also price was much less than I expected. Overall very satisfied will order from them again.

Date of experience: January 1, 2023
Indiana
3 reviews
2 helpful votes
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Grill n table cover
January 1, 2023

Love my product perfect fit would order these covers again

Date of experience: January 1, 2023
Colorado
1 review
0 helpful votes
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Sturdy, well-fitted covers
January 1, 2023

Very good product. I should have added on one of the tie down options given the high-winds. I passed a bungy cord under the chair and attached it to the handles on each side.

Date of experience: January 1, 2023
Maine
1 review
0 helpful votes
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Great product. Superior service. Very satisfied about the three customized covers we ordered.

Date of experience: January 1, 2023
Wisconsin
1 review
0 helpful votes
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Great Products
January 1, 2023

This is my 3rd order from Covers & All, and all of our yard furniture is now protected by their covers. The measuring process is straightforward, the website easy to use and the covers are heavy duty and reasonably priced.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Bolster covers
January 1, 2023

Easy to select the size & dimensions. I received them in just a few days.

Date of experience: January 1, 2023
Mississippi
1 review
0 helpful votes
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Great Cover
January 1, 2023

Great Cover. It has held up with the bad rain and winds we had and it didnt get not one drop of water on the furniture.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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True to their name.
January 1, 2023

Product as seen on the web pages. Custom made to requirements. Delivered in good condition. Courteous and helpful CSRs. Excellent value for price and service. Recommend this business.

Date of experience: January 1, 2023
Massachusetts
1 review
0 helpful votes
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Ordered 4 panels for my gazebo, received product in very timely manner. Impressive quality, only issue was 2 panels came with zippers, only wanted one. Called customer service they replaced the panel immediately. I couldn't be happier. Outstanding company.

Date of experience: January 1, 2023
Connecticut
2 reviews
0 helpful votes
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Some Back-and-Forth
January 1, 2023

The process of describing the outdoor cushion covers required several back-and-forth emails. Though I understand it's reasonable to expect some, more than 3 rounds seemed excessive. However, in the end I received just the right covers and am very happy with them.

Date of experience: January 1, 2023