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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Wisconsin
2 reviews
0 helpful votes
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Couldn't be more pleased!
January 1, 2023

Perfect fit, tough and durable product even in wisconsin winters, reasonable pricing and great customer service! This kind of quality and customer service isn't easy to find these days!

Date of experience: January 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great Covers
January 1, 2023

Ordered two odd covers to be made, debating on throwing all my other covers away on patio furniture to have them make all new for them also.
Great Product and Very well made.

Date of experience: January 1, 2023
Virginia
2 reviews
0 helpful votes
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Outdoor Hot Tub Cover
January 1, 2023

I ordered a round mesh cover to help keep leaves out of our outdoor hot tub during the Fall season of heavy leaves dropping. It worked as well as could be expected.

Date of experience: January 1, 2023
Iowa
1 review
0 helpful votes
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Excellent as always!
January 1, 2023

Got exactly what I ordered at a great price with awesome service.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Great customization process
January 1, 2023

These guys know what they are doing. I took advantage of a Black Friday deal and quickly measured my outdoor kitchen. Their planning team took my measurements and sent me a proper elevation draft with specific requests to re-measure as it looked odd to them. We went back and forth a couple of times until it was right, the product looks great and seem very durable.

Date of experience: January 1, 2023
New Jersey
1 review
0 helpful votes
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Great service and products
January 1, 2023

All good service and products. Exceeded expectations

Date of experience: January 1, 2023
Wisconsin
1 review
0 helpful votes
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Great fit
January 1, 2023

Good communication between company and customer, listened to my concerns, followed drawing I made, was quick delivery

Date of experience: January 1, 2023
Mississippi
1 review
0 helpful votes
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Fair
January 31, 2023

Color is different from the pictures shown. Unable to change the order when I ordered a wrong size.

Date of experience: January 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Yating, we regret the inconvenience caused. We certainly understand your concern, however, there is always a little variance when the color is checked digitally and physically. Upon order placement, an order confirmation email is auto-triggered to the customer's email address. It states all the changes in the order are to be reported within 2 hours of order placement via chat or call helplines for immediate attention as email requests might take more time. The same happened with your order too. When the email was responded to, the order had already gone to production.

If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

Texas
1 review
0 helpful votes
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Great Covers
January 1, 2023

Fit perfectly. It was exactly dimensioned like they say. If you follow the measuring instructions you will have no problems. This is the second cover I have from here and the first is still going strong years later.

Date of experience: January 1, 2023
Illinois
1 review
0 helpful votes
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Very happy!
January 1, 2023

Using them to enclose a deck at our restaurant, works very well!

Date of experience: January 1, 2023
Alabama
1 review
0 helpful votes
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Ping pong table cover
January 1, 2023

I ordered this ping-pong table, cover and received it promptly. The quality is excellent.

Date of experience: January 1, 2023
Connecticut
1 review
0 helpful votes
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Great service
January 1, 2023

Well made, quick delivery. Very pleased the quality of the material and stitching.

Date of experience: January 1, 2023
Colorado
3 reviews
0 helpful votes
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Great Experience
January 1, 2023

I was very pleased with the entire experience from ordering to delivery to product quality!

Date of experience: January 1, 2023
New Hampshire
2 reviews
0 helpful votes
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Great cover
January 1, 2023

Had a custom cover made for my wine barrel fire table. You did a great job. The fit and construction are second to none.

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Custom cover for BBQ
January 1, 2023

Covers&All really worked to make sure the custome dimensions were perfect before finalizing the order. Requested additional measurements and confirmations from me twice, both times resulting in a more precise fit! It works perfectly

Date of experience: January 1, 2023
Pennsylvania
1 review
0 helpful votes
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Would def shop here again
January 1, 2023
Updated review

Since we needed a specific size,we used their web ordering system which has very user friendly tools for providing, and confirming, the required dimensions. The finished product was high quality and sized as ordered.

Date of experience: January 1, 2023

Shopping cart did not recognize the WELCOME20 discount...
December 26, 2022
Previous review

Shopping cart did not recognize the WELCOME20 discount code received from signing up for email messages.

Date of experience: November 26, 2022
North Carolina
1 review
0 helpful votes
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Twin mattress cover
January 1, 2023

The cover was excellent quality, fit perfectly! Would recommend to anyone!

Date of experience: January 1, 2023
Georgia
1 review
0 helpful votes
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Great Cover!
January 1, 2023

Don't know about longevity, but cover fits great and looks great.

Date of experience: January 1, 2023
Pennsylvania
2 reviews
1 helpful vote
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Good product,price and customer service however understanding the options for cushions was VERY confusing.

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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I ordered a pad for the seating in front of my fireplace. The shape and dimensions of the seating are irregular but they got it right. But the fabric was not what I expected. It's an outdoor type of fabric and not interior type so it doesn't look right VHT.

Date of experience: January 1, 2023