Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was disappointed that Gozney only offered a cover that did not extend to the full height of the cart accessory that they marketed.
Covers& all did an exceptional job creating protection that would withstand the weather elements encountered in NYC
Covers arrived quicker than I thought and were perfect.
Covers arrived quickly and are better than expected. Material and fit are great. We love them.
Covers and All held up my order to get with me on the dimensions I had furnished. I contacted them and they sent me isometric drawings they had made with my dimensions which they felt were not correct. With the drawings, i was able to remeasure correctly. The reconfirmed and then made them. They just arrived and all six of them fit perfectly. I am appreciate the help they gave me to get them right.
Easy to measure and order. Covers fit perfectly and keep our outdoor furniture dry and clean
Product seems to be a very good strong material.
Fits patio furniture appropriately.Product seems to be a very good strong material.
Fits patio furniture appropriately.
Will need time to see how product wears with winter.
Great service to get the correct dimension. When I got the cover was beyond impressed in the quality of the custom cut and quality of the product!
I did not realize that my custom order was being made in India until after I placed it. I worried that the covers would not arrive before winter. Not only did they arrive in a timely fashion but the tracking system was wonderful. Quality is great.
Had some trouble with ordering. Must be translation issue. Ordered front US address. Product came from India.
We wanted a cover that was not only waterproof, but one that looks great since our patio sofa is in full view of the living room all year long. It looks so classy and crisp! Perfect cover that's not an eyesore!
The Customer Service folks contacted me when they received my order. The measurements and instructions I'd provided were not clear. They asked for further information which i gave them. The piece I ordered was made perfectly to my specs. Very happy with the quality and customer service and plan to order from them again.
I called and changed my order to grey and got one piece white
Covers and All does an excellent job of working with you to create the cover you need. Do not hesitate to contact them if your item doesn't seem to match their standard templates, they can help you make things work.
Overall I'm pretty pleased. I was a little surprised that tarps were blue when i thought I ordered gray.
Good... very professional and great, quality product. Great customer service too.
Great customer service in helping me plan for an accurate fit for my cover.
It's great to be able to get custom-made products to fit your needs!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Ron, we regret the inconvenience caused. We have worked hard to make the ordering process as simple as possible. We are a global business located in Georgia and the products can be manufactured outside or in the U.S. as mentioned in our Terms of use. You can always reach out to our 24 X 7 call or chat helplines in case of assistance with the order placement. If you are facing any issues with the product, you can raise a ticket from your Covers&all account. Please be assured that we will look into it promptly.