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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Just what I wanted
February 12, 2023

Ordered a TV cover for a set I was installing on my deck. After a little surfing on the website I found a stock cover that works perfectly. As a bonus, it look good too.

Date of experience: February 12, 2023
Florida
1 review
0 helpful votes
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Great product, easy order
February 12, 2023

Although I was apprehensive at first, the ordering experience and end result product was fantastic. I did do a mis-measure of the thickness (I should have had it a 1/2 an inch shorter). The product was made to spec and really enhanced/updated my patio furniture. I have another set of slip covers I need and I am trying to figure out the right colors to complement the other covers. I am definitely a loyal customer - plan to recommend to others

Date of experience: February 12, 2023
California
1 review
0 helpful votes
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Great experience!
February 12, 2023

I would highly recommend this company! The covers fit perfectly, and easy to put them on!

Date of experience: February 11, 2023
New York
1 review
0 helpful votes
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Cover 4 buffet table
February 11, 2023

Nice quality at a competative price. Came within expected time frame. Perfect fit. Will be placing future orders.

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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5 Star Customer Service
February 11, 2023

I'm re- writing my review to give Covers & All a BIG thumbs up for appling my extra discount that didn't happen at the time of placing my order. That is great customer service which I wanted to pass on to the world. Thank you so much for taking care of this. Job well done.

Date of experience: February 11, 2023
Illinois
1 review
0 helpful votes
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Strong Cover wrong Size
February 13, 2023

Covers are very nice and strong but measurement where off. I was able to fit both of my 60inch wreaths in one bag. So I know have an extra bag I don't need. :(

Date of experience: February 11, 2023
California
1 review
0 helpful votes
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Satisfied
February 11, 2023

Material is a good thickness not sure why I need to enter 50 characters.

Date of experience: February 11, 2023
Louisiana
1 review
0 helpful votes
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Solid construction. Poor monogram.
February 11, 2023

The construction of the cover is solid enough. A little snug but workable. Main issue is the monogram that is painted on. The note said the proportion would be automatically adjusted to suite the size. I ended up with three huge letters. Looks so silly I won't be able to use it. It will bug me every time I see it outside my kitchen window. My bad for ordering when I wasn't clear. My advice is to not select the option to add text or a logo.

Date of experience: February 11, 2023
Arizona
1 review
0 helpful votes
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Good company
February 11, 2023

We made an error and this honest company help us out. Very much appreciated. The canvas curtain is perfect.

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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Traeger cover
February 10, 2023

Good feedback from designer but design failed to allow extra room to avoid tight fit as requested. Cover was difficult to install and remove so now leave it off most of the time.

Date of experience: February 10, 2023
Washington
1 review
0 helpful votes
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The website was very easy to use with regards to ordering what I wanted. I was contacted before the pillow covers were produced to confirm that they were what I wanted. The order arrived quickly and the product was exactly as I hoped it would be.

Date of experience: February 10, 2023
Massachusetts
1 review
0 helpful votes
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Great service
February 10, 2023

The shipping was from India and I was confused about that. Some more communication about the shipping would have been nice.

Date of experience: February 10, 2023
Florida
1 review
0 helpful votes
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Totally Pleased
February 10, 2023

The staff was friendly, courteous, knowledgeable and helpful. They asked multiple questions to get the product perfect.

Date of experience: February 10, 2023
Texas
1 review
0 helpful votes
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I finally found an answer
February 10, 2023

We have a gorgeous outdoor couch with white (don't buy white) cushions. They've looked terrible for a while and are an odd shape so I was not bale to replace. When I submitted my pictures, they immediately reached out for more info to make sure my new covers are perfect. I'm thrilled and they look great!

Date of experience: February 10, 2023
Mississippi
1 review
0 helpful votes
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Fits perfectly
February 10, 2023

Thanks so much! Ordering was easy, finding the right size was a breeze and it arrived just as described.

Date of experience: February 10, 2023
Illinois
1 review
0 helpful votes
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Fantastic!
February 10, 2023

Easy to order! Two weeks to arrive! Window cushion fit perfectly!

Date of experience: February 10, 2023
Florida
1 review
0 helpful votes
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Patio cushion covers
February 10, 2023

My experience was great. The cushion covers are beautiful with a very sturdy thick covering in a sturdy zipper. They are perfect.

Date of experience: February 10, 2023
South Carolina
4 reviews
0 helpful votes
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Ease of use
February 9, 2023

Easy to use to the website, and they had what I needed!

Date of experience: February 9, 2023
Florida
1 review
0 helpful votes
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Costume cover was perfect!
February 9, 2023

I order 2 cushion covers, they were perfect! Seams, zippers, very well sewn. Very good quality.

Date of experience: February 9, 2023
Kentucky
1 review
0 helpful votes
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Agape
February 9, 2023

Ordering was easy. Delivery was before expected. Customer service call was quick and accurate.

Date of experience: February 9, 2023