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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service. Product is exactly what I wanted. Graphics printed great. I highly recommend.
Ordered the custom item on your website, on the same day to make sure the dimensions were correct and that the cover would fit my item. I was told I needed to send pictures and a drawing with specific measurements again. I sent it the next day and got a message that it was too late because the item was in production. I went back and forth with your representatives till I decided to tell my credit card company to start a dispute. I made every attempt to help correct the situation and this went on for several days until I finally received the correct mock up. Really felt as if your customer service group wanted me to accept and item that would not meet my needs. Despite the quality I will most likely not use your service again due to this frustrating experience.
I have bought from you before, impressive service...
High quality cover good price fast shipping. Thanks.
Easy online shopping. Quick delivery. Impressed with quality of material used and perfect fit.
I looked all over for covers for my custom Santa Maria grills. I could not find anything except that which was outrageously expensive. I have Covers & All a try and I was not disappointed. They kept in great communication and met everyone of my needs. They even delivered them a week ahead of schedule. I highly recommend this company!
Excellent service and quality including followup on measurements to confirm fabrication met requirements.
Awesome quality, I am very happy with my order! I ordered custom covers for my outdoor table and benches, and they fit just perfectly! The covers are made of thick long-lasting and good-quality material, the purchase process was very smooth and I had a pleasant talk with customer support. I will definitely order again!
I've purchased many tarps and covers in the past but Covers all is the best.
Pick your size and style. They're great!
They were a 3rd of the cost of everyone else, and great quality.
The cover did not properly fit my Fiat 500 backseat.
Beautiful product- very helpful customer service team!
Great products & company. Ordered a fire pit cover previously and came back for a stackable chair cover.
They made me a window seat cushion cover, it was too short, and they have yet to send me a correct one 1.5 months later.
Hi Jacquelyn, we sincerely apologize for the inconvenience caused. We have sent an email to your registered email address with an update on the order. We request you to check the same and reply to us back in the same email in case of further assistance.
While the cover is nice th is the worst company I have ever dealt with. After I was asked to confirm a few measurements I called to see where my cover was as it had been 7-8 weeks and I should have received it by then they tell me they never received my measurements. Said it must have been a "glitch". How about you guys calling me to ask about the measurements? Although I'm getting emails from them every single day before I even receive my cover for a 20% discount. And they had my phone number because after they finally get my corrected measurements they called me every day to charge me 22 more dollars. Now as i business owner myself I would have just disregarded the $22 for all the hassle if I put a customer through what I went through. Oh and you have to pay up front so there's nothing you can do about but wait it out and hope your cover comes in the same season you order it.
Hi Daniel, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client that calls, but we fell short in this case. We apologize profusely for this.
Had some issues with the chat feature. Everything else went well. The eventual product was exactly what I had ordered. I have order another.
The back and forth of measuring became tedious. The effort to make it fit every nook and cranny was too specific. It doesn't fit as well as I'd hoped. It is a disappointment. I wanted the cover to go over the entire oven and securely tie down to protect the whole oven. Instead with all the back and forth, having to give a variety of circumference measurements, I ended up with a poor fit. I was very disappointed.
Greetings, Heather! Our sincerest apologies for any mix-up and trouble caused. It seems the initial measurements were for a standard cover, but upon closer inspection of the product photo, it was revealed to be a unique dome-shaped pizza cover. This type of design can be tricky to craft, hence the back and forth in measurements. Rest assured; our team meticulously followed the final measurements as confirmed in the mock-up. If, however, the cover falls short of your expectations, please snap some photos showcasing the discrepancies and send them our way at [email protected]. Our dedicated team will then investigate the root cause and find the best resolution for you. Thank you for your understanding.
Great product, easy to order and didn't take too long to get a custom size
Ordered a TV cover for a set I was installing on my deck. After a little surfing on the website I found a stock cover that works perfectly. As a bonus, it look good too.
Although I was apprehensive at first, the ordering experience and end result product was fantastic. I did do a mis-measure of the thickness (I should have had it a 1/2 an inch shorter). The product was made to spec and really enhanced/updated my patio furniture. I have another set of slip covers I need and I am trying to figure out the right colors to complement the other covers. I am definitely a loyal customer - plan to recommend to others
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jaime, we regret the inconvenience caused. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a callback from a supervisor