Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,069
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Share Review
Report Review

Great Value
February 21, 2023

These covers were a great value and the options for the "custom covers" were numerous and well-priced. The covers fit perfectly and met all expectations. These are a worthwhile purchase to preserve lanai furniture.

Date of experience: February 21, 2023
GB
2 reviews
0 helpful votes
Follow Bryan U.
Unfollow Bryan U.
Share Review
Report Review

Good service
February 21, 2023

Very good and groomed me decide which fabric to choose

Date of experience: February 20, 2023
California
1 review
0 helpful votes
Follow tal L.
Unfollow tal L.
Share Review
Report Review

Better than other sites
February 21, 2023

I like that i was able to add requests at the bottom. Coverstore did not hve this option, and digitaldeckcovers that is speaker specific didnt have the option to even enter in dimensions, you have to send them a email and wait for a quote which felt like it would take too long. Would be cool if you guys had a padded material option though. It seems that all 3 materials are very thin regardles of how strong/waterprrof they are

Date of experience: February 20, 2023
Florida
3 reviews
0 helpful votes
Follow Dawn V.
Unfollow Dawn V.
Share Review
Report Review

Online
February 20, 2023

I love the online messaging help. Website easy to navigate.

Date of experience: February 20, 2023
Michigan
1 review
0 helpful votes
Follow Dylan X.
Unfollow Dylan X.
Share Review
Report Review

Perfect!
February 20, 2023

Sizes and quality were great. Sizing up my next project for another purchase!

Date of experience: February 20, 2023
New Jersey
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Share Review
Report Review

Great
February 20, 2023

Very helpful and great product, quick turnaround time

Date of experience: February 20, 2023
Florida
2 reviews
0 helpful votes
Follow June R.
Unfollow June R.
Share Review
Report Review

Great product.
February 20, 2023

Product came packaged well and of very sturdy construction. I am well pleased!

Date of experience: February 20, 2023
California
1 review
0 helpful votes
Follow Angel X.
Unfollow Angel X.
Share Review
Report Review

I am happy
February 20, 2023

Customer service was great, they reached out and sent a drawing of what my design would look like before shipping.

Date of experience: February 20, 2023
California
1 review
0 helpful votes
Follow C. U.
Unfollow C. U.
Share Review
Report Review

After all.my careful measurements they came out too big due to them adding to my numbers. Otherwise, would have been a perfect fit! Argh

Date of experience: February 20, 2023
Michigan
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

The Covers & All team made the measuring and custom ordering process easy and straightforward and we love our new covers! The premium fabric is as advertised!

Date of experience: February 20, 2023
California
2 reviews
0 helpful votes
Follow Tony N.
Unfollow Tony N.
Share Review
Report Review

Quality product
February 20, 2023

Third set I ordered. Quality product and look good.

Date of experience: February 20, 2023
Alabama
1 review
0 helpful votes
Follow Valerie B.
Unfollow Valerie B.
Share Review
Report Review

Excellent
February 20, 2023

Your site was user friendly. Very easy to manipulate.

Date of experience: February 20, 2023
Arizona
1 review
0 helpful votes
Follow Martin G.
Unfollow Martin G.
Share Review
Report Review

All good!
February 20, 2023

Quick and easy order and delivery. Why do I need to have 50 chacters in order to respond.
I like the table cover. That's it

Date of experience: February 20, 2023
New York
1 review
0 helpful votes
Follow Fiona W.
Unfollow Fiona W.
Share Review
Report Review

Customized clear panel
February 20, 2023

Love the ability to customize! Love the sale! Arrived well packaged.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
Follow Ammi P.
Unfollow Ammi P.
Share Review
Report Review

Repeat Satisfaction
February 19, 2023

Second time using Covers & All. Simple to follow website ordering

Date of experience: February 18, 2023
Rhode Island
1 review
0 helpful votes
Follow Jeannette Y.
Unfollow Jeannette Y.
Share Review
Report Review

Great Co!
February 18, 2023

I couldn't find the size I needed anywhere on line, and then I saw your site!
Keeping my fingers crossed that it fits!

Date of experience: February 18, 2023
Michigan
2 reviews
0 helpful votes
Follow Kathleen G.
Unfollow Kathleen G.
Share Review
Report Review

Table covers
February 18, 2023

Great customer service. Product is exactly what I wanted. Graphics printed great. I highly recommend.

Date of experience: February 18, 2023
Florida
2 reviews
0 helpful votes
Follow Jaime N.
Unfollow Jaime N.
Share Review
Report Review

Frustrating experience
March 20, 2023

Ordered the custom item on your website, on the same day to make sure the dimensions were correct and that the cover would fit my item. I was told I needed to send pictures and a drawing with specific measurements again. I sent it the next day and got a message that it was too late because the item was in production. I went back and forth with your representatives till I decided to tell my credit card company to start a dispute. I made every attempt to help correct the situation and this went on for several days until I finally received the correct mock up. Really felt as if your customer service group wanted me to accept and item that would not meet my needs. Despite the quality I will most likely not use your service again due to this frustrating experience.

Date of experience: February 18, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Jaime, we regret the inconvenience caused. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.

Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a callback from a supervisor

Florida
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Removable window
February 18, 2023
Updated review

I have bought from you before, impressive service...

Date of experience: February 18, 2023

So far so good...
March 7, 2022
Previous review

So far so good...

Date of experience: March 7, 2022
Missouri
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

Umbrella cover
February 18, 2023

High quality cover good price fast shipping. Thanks.

Date of experience: February 17, 2023