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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,069
shipping
342
quality
21,524
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51,451 reviews

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Texas
1 review
0 helpful votes
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Very sarisdied
February 25, 2023

The end product was very good. The biggest challenge seemed to be communicating with the customer service representatives. Language seemed to be somewhat of a barrier at times.

Date of experience: February 25, 2023
California
1 review
0 helpful votes
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Fit perfectly, good quality material.
February 25, 2023

Fantastic. Answered all of my questions.
Friendly agent.
Order came quickly, exactly like they said it would.

Date of experience: February 25, 2023
Georgia
1 review
0 helpful votes
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Great experience
February 25, 2023

The website was so user friendly and the visuals made it so easy to order the correct dimensions. Overall and excellent experience with the site, shipping and the product. The price was extremely reasonable for a custom product. I highly recommend this company. I'll be back.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Outdoor Party Area
February 24, 2023

My experience with the purchasing process itself was good. The web site was very user friendly. The actual vinyl panel is beautiful but there are several panels that have what looks like tape in various spots on the panel. I am not quite sure why but I am concerned that the tape will detach as it does not look like it is securely on some of the panels. I have contacted customer service and will send photos of the areas on the panels.

Date of experience: February 24, 2023
California
1 review
0 helpful votes
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Great Quality
February 24, 2023

These dog beds are made with very durable fabric and look great in my dogs new crate.

Date of experience: February 24, 2023
Texas
1 review
0 helpful votes
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Great product
February 24, 2023

Very detailed, helped me with a weird design. Great quality.

Date of experience: February 24, 2023
Ohio
1 review
0 helpful votes
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HAND APPLIQUE
February 24, 2023

Highly satisfied. Good quality fabric and excellent customer service.

Date of experience: February 24, 2023
Virginia
1 review
0 helpful votes
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On Line chat was very helpful, I really appreciated the test look of the logo before they manufactured.

Date of experience: February 24, 2023
Michigan
1 review
0 helpful votes
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Awesome product for a great price
February 24, 2023

We've been looking for months for something that could fit our patio cushions that were torn up by a stray cat. We purchased from another site that gave us complete garbage, they didn't fit right and they would not accept returns. These were absolutely perfect. I highly recommend these products.

Date of experience: February 24, 2023
Arkansas
1 review
0 helpful votes
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100% SATISFIED!
February 23, 2023

The website is so easy to use, no extra anything; choose and measure. Very simple! Good graphics to go with the simple instructions. Excellent customer service (from a 25-year veteran of customer service management). Communication with a real human! Excellent value! I just got my covers stuffed, and I am overjoyed! It is rare that anything goes exactly right, and this whole transaction with Covers&All has been an exception! The covers are exactly right, they look perfect, and the craftsmanship is superb!

Date of experience: February 23, 2023
Texas
1 review
0 helpful votes
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Wreath Covers
February 23, 2023

They are really nice! The quality was better than expected.

Date of experience: February 22, 2023
Georgia
1 review
0 helpful votes
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Pleasantly Surprised
February 22, 2023

Easy to request swatch kit and pleased with the quality of materials. So pleased with the quality that I recently ordered a cover for my outside daybed.

Date of experience: February 22, 2023
New Jersey
1 review
0 helpful votes
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Good Product for the Price
February 22, 2023

If it was a little tighter against my seat, it would really help my dog not slipping in the back seat. Since it only is held by the head rests in the back...it shifts around more than I'd like.

Date of experience: February 22, 2023
Massachusetts
1 review
0 helpful votes
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It was a great experience.
February 22, 2023

I got exactly what I wanted. Very happy with my purchase, definitely I will be ordering more in the future.

Date of experience: February 22, 2023
California
1 review
0 helpful votes
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Perfect custom covers!
February 22, 2023

We are very pleased with the customer covers for our zero gravity vintage chairs. The Covers&all design team is excellent. Thank you!

Date of experience: February 22, 2023
Tennessee
1 review
0 helpful votes
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.
February 22, 2023

My first order and it was an impressive experience

Date of experience: February 21, 2023
California
1 review
0 helpful votes
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Custom designed built in grill cover
February 21, 2023

Design process cumbersome requiring a number of revisions. However, drawings easy to understand and updates made promptly per request. Fabrication was timely and cover fit very well once received. Was surprised when I found out cover made and shipped from India

Date of experience: February 21, 2023
Australia
1 review
0 helpful votes
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The best service
February 21, 2023

They respond quickly. They supplied the cover quickly

Date of experience: February 21, 2023
Michigan
1 review
0 helpful votes
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Great service
February 21, 2023

Received a curtain exactly as requested at a great price, with quick delivery.

Date of experience: February 21, 2023
Colorado
1 review
0 helpful votes
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Great Value
February 21, 2023

These covers were a great value and the options for the "custom covers" were numerous and well-priced. The covers fit perfectly and met all expectations. These are a worthwhile purchase to preserve lanai furniture.

Date of experience: February 21, 2023