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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Measuring and choosing cushion covers was straightforward, but going back and forth to my cart for different sizes was tedious. I've been happy with my previous purchases, so I'm counting on receiving a good product.
Lots of options for protecting outdoor furniture, etc. Tried one cushion cover first— it fit perfectly. So we're ordering covers for more seat cushions on our screen porch. Cover appears very sturdy and well made.
This is my second order and my first order was perfect. Great quality and workmanship.
The covers fit perfect and the quality/fabric was amazing. We followed the suggestion on how to measure the cushions. It looks great, better than the original covers. And yes, the 30% discount made my purchase a "no-brainer".
I would use them again and refer to all friends.
Love that covers can be customized at very reasonable prices. Great produce. This was my second order from Covers & All and I am very pleased with both my orders!
Looking forward to receiving my custom cover!
Was not happy at first with all the questions but that changed once I received the product.
Easy ordering process - appreciate the measurement diagram.
Easy to use website with very specific directions/images on how to measure items prior to ordering.
I like the straight forward ordering. Select shape, give measurements. The only drawback is the product came back too large even after giving measurements. Also there are very limited colors and patterns to choose. The product would have been exceptional if the sizing was correct. The fabric is thick and water resistant. The zipper and stitching looks to be of good quality.
I like the straight forward ordering. Select shape, give measurements. The only drawback is the very limited colors and patterns for coverings.
I am very impressed with the quality and color.
The heavy duty material I chose was exactly what I wanted and needed.
Thank you.
Easy process beginning to end. Contacted me numerous times to get exact fit right. End result was a perfect fit. Definitely better quality and design that the first I purchase 5 years ago.
Overall experience was positive. A lot of going back and forth to make sure the dimensions were correct. Overall, pretty quick turnaround.
AVOID AVOID AVOID THESE RIP OFF ARTISTS….
I ORDERED A COVER A MONTH AGO AND STILL NOTHING.NOW I HAVE PAYPAL INVOLVED TRYING TO GET MY MONEY BACK FROM THESE COWBOYS…
AVOID AVOID AVOID…..
Hi David, thank you for sharing your concern here. We understand your concerns here and also, we apologize for the issue as well. We would like to share that we have emailed you the information of what went wrong in the order and the resolution as well. Kindly reply to us on the email so as to help you with the best possible outcome. We always make sure that each of our customer finds our product and processes easy and fast. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service.
I spent $182 on custom outdoor patio cushion covers (seat and back). Received them but they were too big by 1-2 inches. I confirmed the measurements i provided were correct. I sent pictures showing the extra space. The customer service escalation team was unwilling to do anything - despite each email response stating, "we are determined to resolve your queries". After several emails, I requested they either reimburse me or I could return the cushions to be fixed - they were unwilling to do either. I will never deal w this company again.
Hi John, we apologize for the inconvenience caused. We understand the issue you are facing with the cover; we want to share that we have emailed you the information that we need to rectify the case. Kindly help with us the details and we will be happy to resolve this issue as soon as possible. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Easy ordering. When first ordering my cover, the Company "Covers and All" contact me to double check my measurements and followed up on the style of cover I needed for my AC Unit. This Company very Professional from the beginning to the end. I recommend " Covers and All " to everyone needing Coverings!
Website was easy to use and selections were great. Great choice
My cushion covers were in need of replacement, I stumbled across your site and decided based on pricing to give it a go. I'll be honest I was not expecting what I received. The customer service was excellent they reached out after seeing one of the pics I uploaded and asked for the dimensions again. Thankful that they did as I didn't think they could make one side smaller based on the option for dimensions I had to enter when ordering, so I was going to settle but they customized and made them to fit perfectly. The quality is fantastic, they repel water (my favorite part) my old covers were just cloth and were completely soaked when it rained...I can sit on these after rain and not get wet! The material will last for a long time! I've already recommended this company to friends and family. I will order again in the future. Thank you for going above and beyond and for selling such great quality covers at a fair price point!
Great customer service and excellent shade sail. Glad we found this website.
Hi Stephanie, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which help us to improve our rating and make the customer experience better.
It was a very easy process to order the covers and place an order. The covers came out to be exactly as they are described on the website.
Fast response and great pricing for a hard-to-find cover for my outdoor griddle!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Angie, we are sorry to note your disappointment in regard to the size. We always try our best to ship out the product same as ordered, this is very unfortunate that you have faced an issue. As you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide the best possible resolution. Furthermore, we are glad to know that you are happy with the product quality.
Moreover, we are sorry to note your disappointment with the fabric color options. We understand your issue; nevertheless, we use the best and most popular color selection for our items. Furthermore, it is influenced by a number of elements and constraints. However, we have passed it to the appropriate department to make the customer experience better. Thank you for your feedback.