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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great Company and Product. Brought back a patio set that i was going to throw out, because the cushions got ripped and new cushions are too expensive. This is a very cost effective way to save a set that only has issues with cushions.
Ordering seemed a little in disarray. I was on the site several times. Sometimes it worked other times it froze up.That being said my order was incorrect, Not grommets, not logo etc..
We bought a very large outdoor sectional and wanted a cover for the entire thing, including the table and being able to send in custom measurements was a great thing. Feels durable and color blends in nicely to our house. I wish the pull strands on the corners were a little more effective, but for as big as the cover is, it is probably the best you will find.
Ordering was easy. Fit, construction, and material appear to be excellent. I'll know more in a year.
Purchased a cover for a pitching machine. The cover was better quality and cheaper than the cover which can be separately purchased for the machine. I will be using them again with anything else I need a custom cover for.
Very responsive initially, but after I received the item and it was not what I ordered, nobody has gotten back to me in over a week.
Hi, Ron. We apologize for the cover not meeting your expectations and the delay in getting a resolution. Please understand that we are currently facing higher order volumes, and we do our best to attend to each of our customers promptly. We are sorry that we were unable to assist you initially. We have reviewed your case and found that there was an error on our part. We have already responded to your complaint email with our proposed resolution and requested your feedback on how to proceed. We hope to hear back from you soon so that we can address the issue and make things right.
I ordered multiple types of covers. All of which required specific sizing. Covers and All did an excellent of creating covers that fit my pieces perfectly. The website was very clear on how to measure the items and they add a little extra room so tge covers go on and off easily. One cover was for a larger porch swing and a designer worked with me to create a cover that would accommodate cushions and have the ability to Velcro around the chain so everything is contained and protected. I've only had the covers for a month so I can't comment on the durability yet. However they seem pretty sturdy and protective. I will say they are a bit more stiff than many other furniture covers I have used in the past. But I'm hoping this material will be easier to clean and less likely to mildew.
I received a few personally written emails that your design engineers sent verbally confirming the size of my cover, as well as the layout of the cover. They even send you a blueprint type "picture" of your cover showing your name location and in my case, the placement of a "hole" in the cover to accommodate a long handle on my generator. VERY well done using high quality material too!
The wrong size was ordered because of confusion on how the measurements were with a curved couch cover. Even though I ordered a stock size I was told they are non returnable because the stock sizes are custom. I believe with the language barrier of their customer service they don't know what stock sizes are. After calling and actually talking to someone they told me to email my issue because they couldn't help. That was 7 weeks ago. I decided to just keep the first one and ordered the actual size I needed. Although they charged my credit card a second time for the second cover they claim they have no record of it and have not sent it. Once again I get the "we're looking into it" line. That has been 3 weeks.
Hi Michael, thank you so much for sharing your concern and we apologize for the hassle. We understand that you received the cover with improper size. We would like to share that we have mentioned the exact Length, Breadth and Height on the website in the image section. Also, regarding the changes, we always send a confirmation email after the order is placed and in that we have mentioned that if you want to make any changes to the product you can contact us within two hours of placing the order via call/chat. We are sorry that the customer support agent was not able to understand stock size, we want to clear that we don't have stock size in any product, we manufacture the product after receiving the order on request. So, as per the request received, we have made the cover accordingly. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
I ordered a custom cover that did not fit as well as I hoped but i am happy with the cover itself. I needed a console cover for a center console bay boat but you did not have the design I needed, which also covers a seat on the front of the console. This is a prevalent design throughout the Gulf Coast and you are missing a big market by not having a designed cover to fit this profile.
Now that I have a swatches, I am getting ready to order several products from you
Thank you for your feedback and for choosing our product. We're glad to hear that it's serving its purpose well and providing the coverage you need for your side grill. If there is anything else we can do to improve your experience with our product, please don't hesitate to let us know. We appreciate your support and hope to continue providing you with high-quality products in the future.
The price and quality of the covers cannot be beat. I am beyond happy with them and cannot wait to enjoy them!
Excellent covers with great price, used previously and covers look and work great
Packaged very well; easy to use and so sturdy! I am extremely pleased with my purchase. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Randall. We are truly sorry to hear about the unpleasant experience you had while navigating our website, as well as your disappointment with your order's lack of grommets or logo. Please know that our 24/7 chat support is always available to assist you with any challenges you may face while browsing our site. Additionally, we want to remind you that upon placing your order, you would have received an order confirmation with all the pertinent details. If you notice any inaccuracies with your order, please do not hesitate to contact our customer support team for prompt resolution. In the event that you encounter any issues with the cover you received, we kindly request that you capture some images and reach out to our escalation specialist at [email protected]. Our team will work with you to find the best possible solution.