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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Great fit
May 1, 2023

It was a great fit, thank you so much, I just wish I didn't have to remove the smoker pipe cover so it can fit

Date of experience: May 1, 2023
Georgia
1 review
0 helpful votes
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Great specialty cover
May 1, 2023

I needed to order a custom sized cover for an outdoor speaker / to make the speaker water proof. The cover was easy to order and came with exactly the features I needed and was a perfect fit.

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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Free Swatch kit
May 1, 2023

Nice to get some free swatches to look at and feel! Much thanks!

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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Excellent product
May 31, 2023

Easy to order. Customer service was great w some sizing issues. Love the cover

Date of experience: May 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Gary, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected]. Which help us to improve our rating and make the customer experience better.

New York
1 review
0 helpful votes
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Exceeding Expectations
May 1, 2023

Easy measuring with instructions provide. Well made product, exceeded expectations and made with sturdy materials. Turn around time also exceeded expectations and the cost was very reasonable.

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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Grill cover.
May 1, 2023

Covers and all reached out multiple times after my initial submission to make sure everything was perfect regarding all measurements. Exceptional comment to detail.

Date of experience: May 1, 2023
Washington
1 review
0 helpful votes
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Inconsistent size
May 1, 2023

I ordered two sets of covers in exactly the same dimensions. One set fits well. The other set is not even close.

Date of experience: May 1, 2023
Missouri
1 review
0 helpful votes
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Great Product
May 1, 2023

I am so happy with these covers. They're PERFECT. Great material, great quality, exactly what I needed.

Date of experience: May 1, 2023
Florida
1 review
0 helpful votes
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Custom Covers
May 1, 2023

Great experience, great product! Products are shipped in a timely manner and great follow-up from a customer perspective.

Date of experience: May 1, 2023
Washington
2 reviews
0 helpful votes
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Great!
May 1, 2023

I am very happy with the covers, and they came so much more quickly than I anticipated. Thank you!

Date of experience: May 1, 2023
California
3 reviews
0 helpful votes
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Cushion cover Replacement
May 1, 2023

I was able to replace all my Brown Jordan outdoor lounge, chairs, and ottoman covers easily with precise measurements.
My original covers lasted for 20 years and hope these would last a couple of years.
My only wish is they have a better selection of fabric colors.

Date of experience: May 1, 2023
Georgia
1 review
0 helpful votes
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1st time buyer
May 1, 2023

We bought these replacement covers without any idea what to expect. I have to say we were truly impressed. The quality of the covers is way beyond any expectations. We'll definitely buy more in the future.

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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Easy order process
May 1, 2023

The instructions for measuring and ordering were easy to follow

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Good product
May 1, 2023

Love the product, came quickly, price right, very helpful

Date of experience: May 1, 2023
Colorado
3 reviews
0 helpful votes
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Patio Covers
May 1, 2023

Easy to order, but I was hoping the covers were a little snugger than they were.

Date of experience: May 1, 2023
Michigan
1 review
0 helpful votes
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Excellent quality-perfect!
May 1, 2023

Exactly as I ordered and quality was wonderful! Will be using in the future!

Date of experience: May 1, 2023
Texas
2 reviews
0 helpful votes
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I'M COVERED...
May 1, 2023

I found Covers & All during an online search for patio furniture replacement covers. I used their web site to build my order. Their design rep contacted me about a few different options and over 3 or 4 emails we had my order down.

My old cushions were 8-9 years old and starting to get thin along some edges. I ordered my new covers to accommodate the old cushion and cover which I worked into the new cover. Everything fits as planned.

The only advise I have is make sure your new slip cover has the zipper on the correct side. Mine are on the side instead of along the rear of the cushion. This leaves a 2 inch vertical seam on the face of the cushion. Only you will ever see it. It looks fine. Just make sure you note where you want your zipper. I guess I did not. Does not matter, I love the quality and price of the Covers & All product.

M E.

Date of experience: May 1, 2023
Missouri
1 review
0 helpful votes
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Covers fit perfectly, looked like high quality. Highly recommend. Way cheaper than re-ordering from RH.

Date of experience: May 1, 2023
Georgia
1 review
0 helpful votes
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Very good experience
May 1, 2023

Ordering both custom and standard sized products on the same order, getting everything right and having the product perform better than expected is a positive surprise.

Date of experience: May 1, 2023
Washington
1 review
0 helpful votes
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Great experience.
May 1, 2023

Great product. Excellent customer service experience. Dedicated to fulfilling order with precision. Appreciate the commitment to getting dimensions correct.

Date of experience: May 1, 2023