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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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New York
1 review
0 helpful votes
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None
September 21, 2023

The cover turned out nice but the process could be a little easier if the designer would call to discuss any questions versus just emailing back and forth through their portal.

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi June, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.

Florida
2 reviews
0 helpful votes
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I ordered dog seat covers for my new car and I love them! Fast service and they are made very well and the material is so durable and they wash up great!

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Nancy, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected]. Which helps us to improve our rating and make the customer experience better.

Washington
1 review
0 helpful votes
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Needs strap on bottom
August 22, 2023

It makes no sense why these covers don't have the same strap & buckle on the bottom to wrap around the seat. As soon as my dog gets on the seat, the cover bunches up & she's on the leather. My bad for not reading the description more thoroughly but a serious design flaw.

Date of experience: August 22, 2023
Florida
1 review
0 helpful votes
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Great product, very pleased
August 22, 2023

Over all I am very happy with my custom firepit cover from Covers & All. Ordering the cover was easy, delivery was fast and it fits perfectly. I highly recommend Covers & All.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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OUTDOOR CHAIR CARE
August 22, 2023

I ordered outdoor chair covers for 6 patio chairs. It took a while to get them but I was in no hurry. Very good quality, fit was slightly oversized but makes it easier to get them on and off. Very satisfied.

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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Easy, great fit
August 22, 2023

Easy to order, quick shipping, great fit. We had to get a deck box to store the cover when not in use, which really works out well.

Date of experience: August 22, 2023
Oregon
1 review
0 helpful votes
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Easy to order
August 22, 2023

The canvas covers were easy to order. Easy to measure

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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ALWAYS GREAT!
August 22, 2023

Design your own! Always a great experience i've covered almost everything in the yard! Lol

Date of experience: August 22, 2023
New Mexico
3 reviews
0 helpful votes
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Allow for shrinkage
September 21, 2023

I ordered two tan curtains for my outdoor shower. I received one tan curtain and one black curtain. Also, the measurements were either off or the product shrinks. They serve the purpose, but would not order again.

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

​Dear Cindy, we sincerely appreciate you taking the time to provide us with your valuable feedback. We are sorry to hear that the cover did not meet your expectations. Upon reviewing your order, we noticed that you had selected the black color for one of the covers, which is why you received the black cover. Additionally, we would like to clarify that we do add 1" to 2" leeway on the given width/depth to ensure easy pull-in, pull-out, and this information is clearly stated on our website. Therefore, it is not possible for the cover to shrink. We have thoroughly reviewed your concern and unfortunately, we were unable to identify any additional information that could lead to a more favorable resolution. We regret that we cannot provide further assistance in this matter, but please know that we understand your situation and appreciate your feedback.

Illinois
1 review
0 helpful votes
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Wonderful
August 22, 2023

Ordered new cushion inserts and covers for my outdoor furniture and couldn't be happier. The quality is superb and it was fast and very reasonably priced. Well done covers & all - I will order again from this company without hesitation.

Date of experience: August 22, 2023
Maryland
1 review
0 helpful votes
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You get what you order! Nice quality and does a good job. We are happy we got 2 inches bigger on all measurements to give some breathing room. We like it!

Date of experience: August 22, 2023
North Carolina
1 review
0 helpful votes
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Great product
August 22, 2023

The covers that I ordered for my porch furniture are of high quality. The designers make sure that every measurement is correct before the order goes into production, so you can rest assured that they will contact you first if there is any ambiguity in the specifications. I am pleased with my order and I would recommend this company.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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My third cover
August 22, 2023

This was the third cover that I've purchased for my outdoor furniture. (Chairs & table) I couldn't be happier with this product. Great quality, reasonable price, and fast delivery.

Date of experience: August 22, 2023
North Dakota
1 review
0 helpful votes
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Pleased
August 22, 2023

Arrived in a timely manner. Have not installed yet, but they seem to be as described.

Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
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This has been a great experience.
August 22, 2023

This has been very easy shopping online. Great fit, material and protection from the sun as well as the rain. Everything I've been looking for.

Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
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Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
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Great product
August 22, 2023

Just what we needed. The cover fits outdoor table and chairs perfectly.

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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Tailoring
September 21, 2023

The tailoring is very bad. I gave multiple times measurements still it came out very bad.

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Preeti, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.

We request you to raise a ticket and elaborate on the issue along with real-time images of the covers measured with a tape measure. Please be assured that we will look into it promptly.

Michigan
1 review
0 helpful votes
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Nice cover!
August 22, 2023

We received our cover, and we're happy with our choice of buying from Covers and All. The cover utilized quality materials, and the stitching looks like it will last for some time. Overall we are happy with our purchase, and I will recommend this company to my friends.

Date of experience: August 22, 2023
Michigan
2 reviews
0 helpful votes
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Everything went smoothly
August 22, 2023

Easily installed my custom cover by myself. Looks great!

Date of experience: August 22, 2023