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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
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Pennsylvania
1 review
0 helpful votes
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Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
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Great product
August 22, 2023

Just what we needed. The cover fits outdoor table and chairs perfectly.

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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Tailoring
September 21, 2023

The tailoring is very bad. I gave multiple times measurements still it came out very bad.

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Preeti, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.

We request you to raise a ticket and elaborate on the issue along with real-time images of the covers measured with a tape measure. Please be assured that we will look into it promptly.

Michigan
1 review
0 helpful votes
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Nice cover!
August 22, 2023

We received our cover, and we're happy with our choice of buying from Covers and All. The cover utilized quality materials, and the stitching looks like it will last for some time. Overall we are happy with our purchase, and I will recommend this company to my friends.

Date of experience: August 22, 2023
Michigan
2 reviews
0 helpful votes
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Everything went smoothly
August 22, 2023

Easily installed my custom cover by myself. Looks great!

Date of experience: August 22, 2023
West Virginia
1 review
0 helpful votes
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Very sturdy products!
August 22, 2023

Great that you can order custom sizes to exactly fit your pieces. Material is very durable. We have wasted money every few years on pre-made covers that rip due to the sun exposure making the material weak. Doubt that will happen with this product!

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Replacements
August 22, 2023

We had 2 chair covers that were within warranty that were not holding up. We contacted customer service and after submitting evidence that the covers were leaking we received 2 new covers.

Date of experience: August 22, 2023
BQ
1 review
0 helpful votes
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Arrived as ordered
August 22, 2023

The custom cover arrived as advertised. Quality exceeded expectations.

Date of experience: August 22, 2023
Wisconsin
1 review
0 helpful votes
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Very nice inexpensive cover
August 22, 2023

I ordered a small unfilled cover to add an extension to an RV futon. Arrived ahead of schedule and the quality was great.

Date of experience: August 21, 2023
California
1 review
0 helpful votes
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Outdoor Sofa Cushion Cover
August 22, 2023

Cushion covers had ripped, so ordered a replacement cover. Ordering was easy with specific measurements asked for. It arrived earlier than expected and fit like a glove! Thank you!

Date of experience: August 21, 2023
California
1 review
0 helpful votes
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Excellent custom order process with an excellent result.

Date of experience: August 21, 2023
California
1 review
0 helpful votes
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Better than expected
August 22, 2023

I had a great experience ordering and receiving my new outdoor cushion covers. Love them!

Date of experience: August 21, 2023
Illinois
1 review
0 helpful votes
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Solid cover
August 22, 2023

Easy to order. Arrived when they said it would. Fits our table fairly well. More careful measuring would help.

Date of experience: August 21, 2023
Texas
2 reviews
0 helpful votes
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The Best Covers
August 22, 2023

I have ordered many covers from Covers and All and as long as your measurements are correct, they come out perfect.

Date of experience: August 21, 2023
North Carolina
1 review
0 helpful votes
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Great
August 22, 2023

Very good experience buying and getting the order filled

Date of experience: August 21, 2023
Colorado
1 review
0 helpful votes
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Worked great!
August 22, 2023

Easy and so far great product! Fit the fire pit well.

Date of experience: August 21, 2023
South Dakota
1 review
0 helpful votes
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Great product
August 22, 2023

This is my second experience with them and i have been very happy both times! Thank you!

Date of experience: August 21, 2023
North Dakota
1 review
0 helpful votes
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Boat cushions
August 22, 2023

The canvas covers I had made for my boat are great and truly water proof fabric. Only place water can get in is at the zipper. So they work great for in the boat comfort.

Date of experience: August 21, 2023
North Carolina
1 review
0 helpful votes
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Great product from a great company.
August 22, 2023

They helped adjust my dimensions for better fitment because I was unaware of the stretchability. Great fit, easy install, proper amout of shade, easy to clean.

Date of experience: August 21, 2023
Texas
1 review
0 helpful votes
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Daybed cover
August 22, 2023

Great experience with this company. Very happy with my purchase and will be ordering more covers!

Date of experience: August 21, 2023