On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
No issues, quick and easy! All done quickly and easily on line.
The fit and the material were just fantastic, thank you.
It was ok. It is difficult to measure the old cushions to get the right size. Not the companies fault. The cushions are all large.
I did not know what to expect but when I received my cover it fitted perfectly and the color was right too. Thank you very much for the service and I definitely recommend your product.
Spectacular fit and quality. I was surprised how fast my order arrived. Very pleased!
Excellent; thank you…………………………………………………………………………………….
Cover was manufactured to my exact measurements. Fit perfect!
Was hard to measure given that the cushions are kind of mishapen so they're not a perfect fit but I made them work, they look great and they seem like they'll hold up a long time.
The cover we designed and ordered fits perfectly and is excellent, heavy duty quality. Thanks for an easy process and great product.
The product (material) is very high quality, the workmanship is excellent. We could be happier
Great choices, helpful customer service staff. Stayed on the phone with me until order was confirmed on their system...
Ordered these for three outdoor custom built tables one of which is fully exposed to the weather. Great fitting custom covers that look and perform excellent.
The quality is great but the color is not what we were expecting at all.
Hello, Katie. We're really sorry to hear that you're not completely satisfied with the color of the product. The color you picked was Cover Max Blue, and that's exactly what was both ordered and delivered to you. We totally get that buying things online can sometimes be a bit nerve-wracking, and you don't really know until you see it for yourself.
If we could suggest something, it might be helpful to check out our free sample kit on our website. This way, you can see the colors and materials in person before making a decision for your future orders. It's a great way to make sure you're getting exactly what you want.
Regarding the back-and-forth regarding measurements, we totally understand how that could be a bit frustrating. We have a team of experts who put in a lot of effort to confirm measurements so that what you receive fits your needs perfectly. Your patience and understanding during this process mean a lot to us. We're genuinely sorry for any inconvenience this may have caused.
Measured and appreciated the confirmation of my measurements prior to finishing the order. Turned out perfect.
I sent specific measurements and they sent exactly what I requested. Very good quality.
The cover fits perfectly, but it's very light compared to the original. Don't know if this light weight material will affect its lifetime and/or performance.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brett, we regret the inconvenience caused. We certainly understand this kind of error can happen anytime while ordering online. To avoid these kinds of issues in the future, we recommend contacting our 24 X 7 call or chat helplines for the best possible products that would meet your requirements.
We're here to help you with any problems or questions you may have. The quickest way to reach us is typically by chatting with us directly from our website. You may also reply to this email; we aim to respond to every email within 6 hours.