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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Outdoor Rocking chair pillow covers good fit and fabric great workmanship
I thought the process worked well and when we had a question the team answered promptly
Quick and easy. I went online, found what I needed from their vast selection and ordered it. Within a short time it arrived. I couldn't be happier.
Took measurements, picked colors, good to go! A quick and easy experience and my second time using this company. The firepit cover I ordered 4 years ago still looks like I bought it yesterday, that's why I came back!
Our second skylight order was supposed to be identical to our first order. But it is not identical - the corner ties are too short and we cannot tighten the covers. We have sent photographs of the problem to you but that is apparently not adequate. You are asking my 70 year old husband to go up on the roof - again - and take photos of the first order, which was satisfactory and which we installed on our roof skylight. Then we have to take pictures of the new order so you can see that it is different from order #1. This process is drawn out - husband cannot get up on roof right now to take your requested photo. So we are stuck having spent money on something that does not work, and you are not making this easy for us.
Kathy Farrell
Ordered mesh netting to use as door for camper bunk to substitute as dog crate. Arrived at correct size and better quality than I expected for the price. It's super solid and for 20$ I was suspect but it holds way more weight than I expected when the pup is excited in the morning
Great quality, great look, great feel and incredible customer service. I cannot recommend this company highly enough. And best of all? Fair prices! The patio furniture market is out of control with pricing. But these are custom made to fit and are absolutely perfect! I've had them over a month now and get endless compliments.
I looked all over for a place who could make new custom cushion covers for our outdoor furniture. The furniture was expensive but looked very shabby. For a very low price, we got made-to-fit covers in a nice fabric that seems it will hold up very well. The time from order to delivery was very quick as well. We'll be using them again!
It was very easy to order. The communication was good with the individual making it. This is the second cover we have ordered from them.
Had a custom grill cover made, gave pics and dimensions, It arrived after about 3 weeks. It was WAY too long. Not happy...
Ordering was easy, shipping was fast and the product is great.
Very easy to order. Had know idea it was being made in a foteign country. Sent picture of of the actual measurements. Cover fits perfect. How do Inget all the wrinkles out?
It was easy to order and the covers fit perfectly.
I'm a mechanical engineer, sent a fully detailed drawing of a custom cover I designed. The design team at covers & all changed my dimensions and didn't follow directions on attaching Velcro to my cover resulting in having to have the cover remade. The second time around after multiple emails explaining which side of the Velcro I wanted attached and where it was supposed to get attached covers & all sent my replacement. Received the replacement and the dimensions were spot on but the wrong side of the Velcro was used and it was attached to the same "wrong side" of the cover. Was issued a partial refund by the company so I could have it fixed locally.
Hi Steve, We truly regret the inconvenience you have experienced and we are sorry to note your disappointment. We appreciate you taking the time to get in touch with us. To ensure that you receive the right product, we conduct quality check on every product but sometimes the error may remain unnoticed. We have shared your feedback with the appropriate team in order to provide a better experience in the future. We are aware that you have contacted our escalation team and we are glad to check that your concern has been resolved. We value your time and effort contacting us. We look forward to gratify you again with the next order.
Easy to order and reasonable shipping time and a great price.
Measuring instructions were very clear and covers fit like a glove. Come out with some new, cute fabrics for next year!
Excellent product so far! Product was as expected. Fast shipping. Thank you!
With the heat this summer I wanted to cover my skylights on days over 90. I purchased two and was pleased with the fit and quality. I was a total block of sun and greatly reduce heat in my skylights. This was the first year my air conditioner could keep up when it was over 90 and near 100 degrees.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kathy,
We deeply regret the inconvenience you experienced due to the delayed arrival of your order and the challenges you encountered with the measurements, despite providing us with pictures and dimensions. We take these matters seriously and sincerely apologize for any frustration they may have caused.
We have an impressive history of timely product deliveries, but we acknowledge that we fell short in meeting our commitment for your order. This was primarily due to limitations in our production capacity. Nonetheless, please be assured that we made every possible effort to expedite the shipping process as soon as we could.
Our records indicate that the order was crafted precisely in accordance with the approved mockup. However, if there are discrepancies in measurements or fitting issues, we recommend that you document these concerns by capturing photographs and raising a ticket through your Covers & All Account. Our dedicated team will thoroughly assess your situation and propose the most suitable resolution available.
We sincerely apologize once again for any inconvenience you may have encountered. Your satisfaction is of utmost importance to us, and we are committed to rectifying this situation to the best of our abilities.
Thank you for your understanding and patience.
Best regards,