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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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South Carolina
1 review
0 helpful votes
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Great
August 24, 2023

Very satisfied with our purchase. Pleased with the fast delivery

Date of experience: August 24, 2023
New Hampshire
1 review
0 helpful votes
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Cover is too large.
August 24, 2023

Good experience working on the design. Fabric looks good. The fit would have been better with my measurements and without adding the two extra inches you provide. But, too large is better than too small.

Date of experience: August 24, 2023
Virginia
1 review
0 helpful votes
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Nice Table Cover
August 24, 2023

I purchased the cover tuff table cover for my oval patio table. The material is a good thickness and fits the table very well.

Date of experience: August 24, 2023
Ohio
1 review
0 helpful votes
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Just what I wanted
August 24, 2023

Exactly what I ordered its and looks great and fits perfect could not ask for more

Date of experience: August 24, 2023
Utah
1 review
0 helpful votes
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I'm so glad I found this company! I have some cushions for outdoor furniture that were tearing. It's odd shaped so I couldn't buy replacement cushions. Covers and All was very precise. They communicated with me a few times to make sure we had the right measurements. The covers fit perfect and look great.

Date of experience: August 24, 2023
Arizona
1 review
0 helpful votes
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Got It Covered
August 24, 2023

The design and order process was simple and efficient. Cover was shipped as promised, is well made, and exactly what I ordered. 10/10

Date of experience: August 24, 2023
Idaho
1 review
0 helpful votes
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Pretty Great Product
August 24, 2023

We enjoyed working with this company. Everything from ordering to receiving the product went pretty smoothly.

Date of experience: August 24, 2023
Maryland
1 review
0 helpful votes
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Great covers at an affordable price
August 24, 2023

Covers arrived on time and fit perfectly! I will definitely be using them in the future for all of my cover needs.

Date of experience: August 24, 2023
Maine
1 review
0 helpful votes
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Great cover!
August 24, 2023

Great cover! Love it, keeps weather off outdoor furniture

Date of experience: August 24, 2023
South Carolina
1 review
0 helpful votes
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Love these covers!
August 24, 2023

Perfect fit, extremely well made. I would order again without hesitation.

Date of experience: August 24, 2023
Massachusetts
1 review
0 helpful votes
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Excellent products!
August 24, 2023

Easy to design custom sizes needed with online order tool - product exceeded expectations

Date of experience: August 24, 2023
Florida
2 reviews
0 helpful votes
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Great service
August 24, 2023

There were several messages from them to make sure the measurements were correct. Very precise and responsive.

Date of experience: August 24, 2023
North Carolina
1 review
0 helpful votes
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Great communication, fast delivery, great product and great customer service.

Date of experience: August 24, 2023
North Carolina
1 review
0 helpful votes
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Responsive company
August 24, 2023

The company stayed in communication with me the entire time and since the product arrived early, I chatted with a rep and they verified the "missed" delivery notification was indeed from Covers & All. Received the package promptly.

Date of experience: August 24, 2023
Nevada
1 review
0 helpful votes
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The cover looks be a good quality material.
September 23, 2023
Updated review

The cover looks to be OK. We haven't put it on the machine yet. Also we paid extra for the grommets, which we got, but the holes are not fully punched out and each one has to be cut out by hand. The biggest problem was they picked up an email address that in not monitored, and when we called to change it we were told they can't do that. That is the main reason for the 3 * review.

Date of experience: August 24, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert, As part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.

Upon reviewing the details, we found the cover was fabricated as per our standard process. Also, we didn't receive any comments for the customization. We request you to check the cover once, and incase if you face any issues with the dimensions, we request you to raise a ticket from your Covers&all account. Please be assured that we will look into it promptly.


So far, so good!
July 17, 2023
Previous review

So far, so good!

Date of experience: July 16, 2023
Illinois
1 review
0 helpful votes
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Cover leaks at the seam!
August 24, 2023

I paid more then previous covers purchased so when I discovered it leaked I was very disappointed.

Date of experience: August 24, 2023
Texas
1 review
0 helpful votes
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This is a great cover!
August 24, 2023

I have an outdoor pool table. The cover that I customized is the perfect thing for it! IT works fantastic to keep dirt, dust and rain off

Date of experience: August 24, 2023
New York
1 review
0 helpful votes
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Great product, easy ordering process
August 24, 2023

Not only is the product great, but the customer service is too! I changed my measurements three times, and the customer service person was friendly and accommodating on every call.

Date of experience: August 24, 2023
Texas
1 review
0 helpful votes
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My recent experience was having new covers made. I had to make custom covers for chairs that were partially oval (think large bucket outdoor swivel chairs with a curved back). The team had great communication and sent me a drawing to approve. The covers I received fit perfect and were exactly what I needed. This is my third time ordering from them by the way. I highly recommend them -you won't be dissapointed!

Date of experience: August 24, 2023
Louisiana
1 review
0 helpful votes
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Round footstool cover
August 24, 2023

Nice people and good communication but the item was not what I expected as it doesn't fit tight around the outer portion of the footstool as the picture shows.

Date of experience: August 24, 2023