Covers & All USAReviews 25,950

Easy to purchase and came exactly as described, the material is nice and looks like good quality. Fits perfectly

This sail is heavy weight and very sturdy. We are going to purchase another one

Everything was pretty easy. The one comment I would make is that the delivery was a week later that first stated. I can understand that shipping/delivery issues can arise.

Even though it was exact measurements, it was a bit large. It really needed pull-ties on all 4 corners, not just on 2. We had to clip the other 2 corners closed with metal binder clips.

I ordered two dog kennel covers with the accurate dimensions for both. Upon submission of the order, I realized I had not requested the openings for the doors of the kennel. After attempting numerous times to use their chat service online, I immediately sent an email explaining my oversight.
I requested that the access doors to the kennel be in the 'end, not the side' of the kennel cover. When I received them, they were both in the side. It worked well with one as the kennel did have a side door, but the other could not possibly work.
After going back and forth from the original order on June 20,2023, we finally resolved the issue on receipt of a replacement cover, which was correctly done, on August 9,2023. I received a personal phone call from one individual confirming my order on June 28th, and explaining how it was to be resolved after my repeated attempts to contact someone there by phone.
The emails I received were obviously pre-written form letters and it was necessary to search through the text to find what pertained to my order.
Their online chat system never did work properly for me but when I did make contact with someone (Honey) on the phone, he was gracious, kind and very attentive.
It was requested that I send a video of the covers I had received and what the problem was. I did so on July 22nd which was just a couple days after I received them and contacted them.
When I did receive the replacement cover with the correct opening, it was apparent it was not put together with the same attention as the previous one. The long threads were not trimmed and the openings in the sides where the screens were sewn in were not cut out leaving the screen openings completely unusable.
As much as I loved the quality of the products, I would have to say they could improve their customer service. I do appreciate receiving a replacement cover at no other charge than $9 shipping, but the overall experience was rather painful. I doubt I would use their company again.

Website was very easy to use. Product was great and very inexpensive all covers fit my cushions great.

I would receive a lot more fulfillment out of having the product I ordered than I will get from writing a negative review but this is the best I have. I ordered a Sun Shade according to the specifications and directions provided by Covers & All. The Cover was sent with the wrong dimensions so I emailed and called the service team. I received no response on my email. Each time I called they told me that they would get back to me in the next 4-6 hours and each time they didn't respond. Now I have a product that is worthless and have thrown $500 down the drain. I'd think twice about saving a buck with this company.

I ordered the size the table was and it is a VERY TIGHT FIT!
I did not know when to expect it.
You charged my charge card asap.
I believe it took several weeks and then I got a notice

I expected the insert and the cover to come separately. I was very grateful that it was all put together. It looks great on my bench.

We're a motel/cabin/camping resort (lots of grills/pits/etc). Just use the measurement grid they provide and they'll send you a product that fits, looks great, and built well.

Ordered a custom cover for some non-standard shape/size outdoor lounge chairs. A customer service agent/technician contacted me soon after to inquire about additional specific dimensions so that they could get the fit just right. The cover turned out perfectly fitted.

Thi product seems great. I ordered it a little big just in case it was, as the description says, off by a few inches. Fits well and sufficient for what we are using it for. Coversandall was great to work with. Thanks

Happy with the caver material but wish we had custom ordered for better fitting

I've ordered custom outdoor furniture covers and a custom umbrella cover. There was confusion on their side with umbrella dimensions and they reached out before making it to make sure everything would be perfect! I'm impressed by the company's proactiveness to make things right the first time.
The quality is also fantastic. It stands up well to the sun, wind, and rain.

Most US businesses ask for sizes as width depth height. This business does not.
I didn't notice this when ordering so got an unusable size. Will not order from here again.

Tarp was exactly as expected. Shipping was fast. Did have an unpleasant smell after opening but I expect that to go away.

We have only had our covers for a month, however the covers fit our patio furniture perfectly. We did have to air out all of the covers for a couple of days due to a very weird (skunk like) smell. The smell must be from the material they are made from. Other than that, they are doing great so far.

Follow up was excellent! They were concerned about exact measurements.

Changed to a tan color on our deck. Covers fit and look great.

Very satisfied with the product, it was exactly what I ordered and the shipping speed was very reasonable considering each piece is custom fabricated.