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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I'm happy with the quality of construction, but the elastic cord used to tighten the bottom of the cover is way too flimsy. It needs a heavier cord. Not sure how I'll tighten it.
Packaged arrived within a week and was what I expected
Awful! The first person I spoke to was about the wrong size was very rude.
Very happy with the whole process and the end product. Thanks very much.
The ordered cover came as specified and in the time specified by Covers & all. Everything was smooth.
They were great to work with and we would definitely 100% recommend them to others needing patio furniture covers.
Two issues with order:
The covers are hard to get on chairs. I actually called the company before ordering and they told me to give exact measurements because I asked if I should add on an inch to measurements so they are easier to put on. They said they have a team that will add on the right amount so I should give exact measurements.
Disappointed that the website says there is a team that reviews order. By accident, I didn't change the covers to be the same color so it looks ridiculous on my patio. Wish someone called to ask if I really wanted covers to be two different colors.
Hi JoAnne, We sincerely apologize for any inconvenience that has been caused to you. Thank you for taking the time to reach out to us. Every product goes through a quality check before it leaves our hands to make sure you get the appropriate one. We regret to inform you that we were unaware that you are looking for entire set of same color, so, we have processed the order as per the selected color. Additionally, we understand that you are facing fitting issue and as we can check that you have contacted our escalation team and we will really appreciate it if you could reply to the email that has been sent as our team has reached out to you for the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7. We value your time and effort contacting us.
Will order again for chairs I have arriving in one month.
Really appreciate the choices available and the availability of a precisely measured cover! We've always had to order a cover that was approximate and really didn't fit.
I ordered 2 40x40 outdoor table covers. They fit perfectly over each table and are definitely waterproof and heavy duty, which is exactly what I was looking for.
Easy ordering and great quality cover for our fire pit.
Everything from purchase to delivery was very satisfying.
I really appreciated the effort to double check measurements to make sure it fits. It fits great.
Only one problem…why are the side pockets upside down?
Oops!
Thank you very much for giving us a positive rating! Your business means a lot to us, and we're really happy to hear that you're pleased with your purchase. Just so you know, those upside-down pockets are designed as air vents. They help prevent moisture from getting trapped in your cover and keep it safe from mold and mildew. We're looking forward to serving you again in the future. Thanks for choosing Covers & All!
The order took a bit longer to arrive. After initial installation, I had some of the skylight covers fly away in the wind. I had to add bungee cords to hold them in place.
We're happy with the end product, but the experience from ordering to receipt off the product was terrible.
Hi Peter, we appreciate your feedback on the product quality. We certainly understand this is not the ideal experience we want our customers to have. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.
I placed my order online first and then I called the customer service to confirm the order and inquired about the delivery date. The customer service is very polite and friendly. I received my order right on the estimated delivery date.
Gave them pictures and drawing of my custom fire table. Fit is perfect and good quality for the price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Margaret, we would like to extend our sincere appreciation for taking the time to provide us with your valuable feedback. We deeply regret any inconvenience this may have caused you and understand your dissatisfaction with our customer service team. We have shared your feedback with our customer support team and will ensure that they provide you with the necessary assistance. We would like to take this opportunity to clarify that we have clearly stated on our website that any changes to an order must be communicated within 2 hours of placing the order, and that once an order is in production, no further changes can be made. However, we have taken the liberty of making the necessary changes to your order and should you encounter any further issues, please do not hesitate to contact our escalation team at [email protected].