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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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North Carolina
1 review
0 helpful votes
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Really nice quality fabric, a few more color options would be nice. Had a few questions and customer service was great. Received as order and on time. Couldn't be happier.

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Product is very nice material and workmanship. Just give your exact size and with their over size adjustment it will fit perfect. I didn't and it is a bit to big but that was my fault not theirs.

Date of experience: September 1, 2023
Washington
1 review
0 helpful votes
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Danny
September 1, 2023

Very good company to work with very nice cover thanks Danny

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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Good fit
September 1, 2023

The team helped me design the cover and it was a good girt for the fire pit. They gave me a credit that expired 2 days before when I contacted them and they could not honor the 50$.
I HS be another table to cover and would like to order. The credit would help because I have ordered MANY covers this year from you!

Date of experience: September 1, 2023
Hawaii
1 review
0 helpful votes
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Easy
September 1, 2023

Seat cover is a little big. I would order slightly smaller than actual measurements.

Date of experience: September 1, 2023
Colorado
1 review
0 helpful votes
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Perfect Fit
September 1, 2023

I have 1/3 round outdoor sectional and the product I received was a perfect fit. I've tried store/Amazon ones and they never fit right and would only make it 2 years before they were falling appart. I can not attest to the longevity yet but build quality seem to be very sturdy. Would definitely order again in the future

Date of experience: September 1, 2023
Colorado
1 review
0 helpful votes
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Excellent cover for our outdoor fan!
September 1, 2023

Ordering was easy and we received our cover pretty quickly. The quality is excellent!

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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Cover for glass case
September 1, 2023

Fit was good and tight and good site to get what you need

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Great quality
September 1, 2023

Great quality and perfect size based on the measurements I gave. Would definitely recommend!

Date of experience: September 1, 2023
Michigan
1 review
0 helpful votes
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We have a very unique shaped fire pit (large octagon shape) and we were in desperate need of a cover. I looked everywhere, lowes, home depot, walmart and there was no chance I was going to find anything. This company made a perfectly shaped cover and we absolutely love it. Had an issue with the delivery and they were super willing to help. 5 stars!

Date of experience: September 1, 2023
Illinois
1 review
0 helpful votes
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Fourth cover
September 1, 2023

This is my first cover from Covers & All. Will it hold up to the brutal AZ sun? The previous three didn't make the grade.

Date of experience: September 1, 2023
Utah
1 review
0 helpful votes
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Custom Shuffle Board Cover.
September 1, 2023

I had this cover custom made to fit my odd ball size Board. It turned out really nice. The material is heavy duty. I think it's going to out last me. I was really happy how fast they were to make it and ship it to me.
I will be ordering again from this seller.

Date of experience: September 1, 2023
Iowa
1 review
0 helpful votes
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Great Experience!
September 1, 2023

A great way to get a custom cover! Covers & All website gives excellent directions on how to measure the grill. We also needed to submit a photo of the grill. After supplying the measurements Covers & All created a visual of the cover we were wanting and asked us to verify everything was correct. We also needed to send in an additional photo. Covers & All wanted everything to be correct before they created our cover. After we gave our final approval the process of making the cover began. The cover came quickly and we were totally pleased with our grill cover.

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Fast and High Quality
September 1, 2023

Wow! What a great product with such a quick turnaround! Very pleased.

Date of experience: September 1, 2023
Ohio
1 review
0 helpful votes
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Replacement cushion covers are amazing!
September 1, 2023

Excellent experience. Great from start to finish. Product is exactly as described!

Date of experience: September 1, 2023
South Carolina
1 review
0 helpful votes
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This cover was mad exactly correct for my preferences. I got questions about the grill and about how I wanted the cover to fit. They were super conscientious about making it right and to my wishes. Thank you Covers and All.

Date of experience: September 1, 2023
Virginia
1 review
0 helpful votes
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Easy and straightforward
September 1, 2023

Site was easy to use and cover arrived quickly. No complaints; will use again

Date of experience: September 1, 2023
Washington
1 review
0 helpful votes
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Slow process
October 1, 2023

Took forever
Lots of questions that took a long time to respond to
Sent many pictures and measurements again and again

Date of experience: September 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Deb, we sincerely apologize for the inconvenience caused. Our priority is to deliver prompt and efficient service along with trustable products. We certainly understand the importance of providing courteous service to our clients and prompt assistance. Due to unforeseen circumstances and unexpectedly high volume, we were unable to get back to you promptly. Please be assured that we are working on this and resolve the issue as soon as possible.

We're here to help you with any problems or questions you may have. The quickest way to reach us is typically by chatting with us directly from our website. You may also reply to this email; we aim to respond to every email within 6 hours.

California
1 review
0 helpful votes
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So easy and it fit!
September 1, 2023

Ordering a cover for a large bolster was made so easy. I put in the measurements and choose the fabric and that was it. My cover arrived within a few days and it fit perfectly. I would not hesitate to order from them again.

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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Great Cover
September 1, 2023

Durable cover for my dog. I kept buying covers from Amazon and Chewy until someone recommended Covers & All. I liked that I could pick a color, which was a nice change to the black ones I've been getting.

Date of experience: September 1, 2023