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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The covers are amazing quality and fit perfectly. The measurement tool on the website is very helpful and they even followed up on one cover where they could tell my the picture I uploaded that I had measured incorrectly.
My second custom cover was as easy and fast as the first - they do a great jo
Covers came in fast and were what we expected. The pillows could be a bit bigger and firmer so they don't compress so much but overall satisfied with the products
Product description was 100% accurate and delivery of product was timely.
High quality material, very happy with the purchase
Cover fits perfectly. Looks great and seems very durable.
Entered dimensions of sandbox I needed a cover for, product was made slightly larger to ensure fit (as noted in the description). Delivery was extremely quick once shipped, I belive overall time from placing the order to receiving it was less than 2 weeks. Not bad for a custom product.
I ordered these for bench seats for our lake cottage. They shipped fast and fit perfectly, better quality than I expected.
Custom cover just in time for stormy wet weather! Works so well even with inches of rain and no stopping. Great product.
This is our second order from Covers and All. The first was a cover for our porch TV which fit perfectly and protected our TV through freezing temperatures. This time, Covers and All did an awesome job on custom covers for our grill and low height side burner. Great communication to get them right! They fit great and the material is sturdy and looks really nice. Thank you Covers and All!
The product was satisfactory once I received it, however the communication with you was vary difficult. People were hard to understand and you kept wanting me to verify my dimensions to you. Again and again.
We ordered clear vinyl curtains for our screened in deck in preparation for winter. I was skeptical so we ordered a test panel, but will be reordering 7 more to complete the project. The vinyl is thick and the sewing is very sturdy.
I ordered a cover for our picnic table. It arrived promptly. We will use your services again.
Helpful staff. Took care of all of my questions and problems.
I was delighted to find a site with reasonable prices for custom covers. I needed simple rectangular covers for my patio cushions. I ordered one and it fit reasonably well, and i was happy enough with it. So I placed a larger order for several additional covers; at a cost of over $100. These covers by constrast fit terribly! They are very baggy & sloppy. I would not have people over to my house with these covers on the cushions! The company has an inflexible return policy- they'll only return if they deem that there has been a manufacturer defect according to their own standards. And they have some small print of there being a 1-3 inch (!) seam allowance that the customer has to be aware of. Seems to me like they're granting themselves a very large margin for error. I sent pictures of the problematic covers (such as the ones here) but now they are asking for videos (!), drop box file attachments, a series of exact measurements; photos of different tags (i kid you not). I certainly feel like i'm being given the runaround. And im almost 100% sure they're going to say that they are well within the "1-3 inch" seam allowance. Who wants a cover that is 3 inches too big on their cushion? I dont get it. If this is not an issue for you and you dont mind taking the risk, then this is probably a good site for you. I also feel as if i experienced a bait and switch, as the first cover i ordered fit well, and the others fit very poorly. I admit i am concerned about posting this review as I fear some kind of retaliation from the company. Good luck.
Dear Evelyn,
Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you've encountered with your recent order, and we appreciate your patience as we work to address your concerns.
We understand your disappointment with the varying fit of the covers in your recent order. We want to clarify that we typically add 1-3 inches of leeway to ensure ease of installation, but we do not provide this leeway for cushion covers, as clearly stated on our website.
We are committed to providing a solution that meets your satisfaction. Please provide us with your order details so that we can access your specific case and honor the leeway request, as mentioned on our website. We apologize for any confusion or inconvenience caused by this discrepancy.
Regarding our return policy, we strive to ensure customer satisfaction, and we do accept returns in cases of manufacturer defects or errors on our part. We understand your concerns, and we're here to work with you to resolve this matter.
In regard to the additional documentation we've requested, such as videos and measurements, it helps us assess the issue more accurately and determine the best course of action. We aim to provide a swift resolution and ensure you receive covers that meet your expectations.
We want to assure you that we value your feedback and that we are committed to addressing your concerns promptly and fairly. Please share your order details with us at [email protected], and we will do our utmost to assist you in resolving this matter to your satisfaction.
Thank you for giving us the opportunity to make this right, and we look forward to assisting you further.
Best regards,
Covers & All
I was able to locate the exact cover I needed and customize it for a secure perfect fit. This is my third time I have purchased from covers and all and will return as I need.
I have ordered a few products from Covers & All and have been pleased with all of them. I will recommend Covers & All to any one!
Great quality and prompt service. Thank you! Great customer service as they reviewed the order before constructing. Perfect fit!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gary, Thank you for your feedback. We are pleased to hear that you are satisfied with the final product. However, we regret that we fell short in our communication with you. As a custom business, we always strive to provide covers that meet the specific requirements of the actual product. Our team reached out to you as the dimensions you provided did not match the selected product shape. Also, to reconfirm all the details, our team has sent you the working drawing so you will not face any kind of issue with the cover. However, as your feedback is valuable to us, we have shared it with the relevant team to improve the customer experience.