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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I had originally measured the item to cover with about a 2-3" excess to make sure it would be easy to put on. In speaking with your representative- he suggested I give him the exact measurements as in construction they add about 2 inches. When we received the cover and tried to put it on it was very tight- I wish I had stayed with the measurements that I originally gave. It would have been much easier to slip over. Other than that all is good. By the way what is the upside down pockets on the side for?
One of the covers had the strap sewn back into the cover
Purchased custom covers for patio furniture that fit perfectly. Cover for BBQ table was not a standard design and I couldn't be happier with the designers effort to ensure the cove fit properly. Highly recommend Covers & All
Fits perfectly! Great communication before it was delivered. Highly recommend!
This is our third purchase from Covers and All. All very high quality and arrive very quickly.
This is our second order with Covers&all - super easy process
Very happy with the covers for my outdoor furniture. They are high quality material and I really appreciate that they took the time to make sure all the custom covers matched the sizing of my furniture so the fit would be exact. I ordered a cover for my Chiminea which had very specific sizing so it was great that they do custom orders because I couldn't find a cover anywhere else that would fit. The custom cover they created fit perfectly! I would absolutely order from them again.
Quote was sent quickly and help to order was excellent.
Easy to order, too soon to determine effectiveness
Great communications throughout the transaction and a quality product at a very reasonable price
Great quality have bought four chair covers. Perfect
Great product. I have already placed another order.
I think that waiting 48 hours to respond to the messages during the custom iterations is too long. Calling the customer is much more efficient use of time.
Ordered a cover to custom fit our gas fire pit in the back yard. Very nice material and a perfect fit.
Having a custom cover made I expected it to take a while but once they verified measurements it was shipped out within a few days. It came from India. The material seems very durable out of the package. They say that they give 1-2" extra for fitment but their extra is more like 3-4". The cover is pretty long and baggy on the BBQ. Time will tell the durability.
Easygoing Navigation easy to use. Kept in touch through out the process
I had a last minute urgent order for a custom shade design for my pergola that I needed before an event and they worked with me so quickly to get it to me in time, and it turned out beautiful! I am very happy I chose Covers&all and I definitely recommend.
The product is crafted well.and made extremely well. The fit was perfect and came exactly as described...except, BOTH side pockets on the cover were sewn upside-down making them totally useless to hold or store anything.
You are sending way too many emails. Your cover is good, but in the end it's just a cover. I have what I need, so stop the relentless marketing.
Dear John, we apologize for the dissatisfaction you have expressed regarding our marketing emails. Our marketing emails serve the purpose of informing customers about new product arrivals and ongoing promotional discounts, with the aim of providing them with benefits. We understand that this may be frustrating at times. Your feedback has been shared with our marketing team, and we have taken the necessary steps to remove your registered email address from our marketing list. Moreover, we are glad to know that you are happy with the received product. Should you have any further concerns, please do not hesitate to contact our customer support team via call or chat.
I made a mistake when placing my order and everyone involved was most helpful in helping me get it fixed so the tarp was exactly want I needed!
All in all my experience has been great. Last product didn't seem as rugged and the quality was not like in previous orders.
It took months and months, numbers were changed and had to be corrected.
Dear Anita, we apologize that our service did not meet your expectations. As we are in a custom business, we always try our best to customize the cover as per your product requirements. As we can see, the order has been placed with the incorrect cover design. Considering that, our team needs to contact you to confirm the measurements. After reviewing your order details, our team has processed the order same as per the selected shipping method and provided dimensions after each comment. To avoid any further delay, we have also tried to contact you via call, but unfortunately, we were unable to connect with you. However, we can understand that there is an improvement on our end as well. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Penny, Thank you for your feedback. We are pleased to hear that you are satisfied with the quality of the product and that it was delivered in a timely manner. Our aim is always to deliver products that match the dimensions specified in the order, with the standard leeway mentioned on our website. We are sorry to hear that you have encountered an issue. However, we are unable to locate any BBQ order by the email address, name and order number that you have provided with the review comment. We have only found one order for a material sample kit. If you have any concerns, please do not hesitate to contact us at [email protected]. Our team will investigate the issue and provide you with the best possible resolution.