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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Fit is good. Material appears it should last for a number of years.
The process was very easy. Using just three numbers and some choices, my needs were covered.
The covers were well made, and the price was half of what other custom covers would've cost. I've already recommended them to other friends. Once they were finished being made, I got an email saying they were being shipped with a tracking number. They arrived on time.
I am a new owner and the kit that i received for my cover was exactly what i needed.
Thorough buying process and nice cover. Looks like it will protect my furniture for many years to come and I didn't have to pay an arm and a leg.
I'm sure a great company if everything goes right but they have a quality control issue. Ordered a cover on Aug 28th and was supposed to receive it Sept 15th. Received it Sept 29th and cover had wrong size stairs. It is now Oct 10th and still no cover. Supposably to arrive around Oct 20th. Had to buy temporary cover to keep the leaves out while I waited for my cover. Almost 2 months to possibly receive it ( hope it's right this time) with nothing but I'm sorry for delay. Costumer service is poor! Lies and empty promises. Unacceptable business practices in my opinion and would not recommend purchasing from here.
No issues with order. The bbq island cover was easy to measure for and came as described.
Simple and easy to understand measuring instructions
Air Conditioning cover was very easy to order. Was delivered in a timely manner and it fits great
I entered the dimensions of a table cover online as being a 40" diameter. I also entered the discount code to get a $12 discount. When the order confirmation came through on my email, it had the wrong dimension of 37". I called the company to request a change and they said that I'd have to pay the $8.26 difference because of my error in ordering a 37" custom cover. I explained that I did not order the 37" cover and the lower price was NOT for the 37" table cover but instead reflected the amount of the first time discount applied. They insisted that I needed to pay the difference anyway despite my explaining that the wrong size was not my fault, and I promptly cancelled the order. While admitting that the website has had "issues," customer service refused to waive a fee for something that was not my fault to begin with, and not reflecting the first time order discount that I was to receive. Ridiculous to lose an almost $80 sale over a disputed $8.00!
We have a unique sectional that isn't 90 degrees. It's more of an arc and is at 155 degrees. They emailed us 5 different times to confirm the measurements and design was correct. Very thorough. The price is under high quality covers that aren't custom and nominal fixed dimensions. I'll take custom from Covers & All every time.
We wanted an unusual size, good cover for our new patio set. That's exactly what we got.
This was a great experience. The products are high quality and fit very nicely. I am satisfied
Quick, easy and convenient! There's so many odd shaped outdoor items this was a real big help! Thank you!
Many back and forth with design as they misinterpreted sketches and instructions
Website is clunky and all fields don't properly display (ie. Payment field would only display car number box. Could not input remainder of required info other than card.)
There product itself is amazing and I got exactly what I ordered. Staff was responsive and very helpful throughout the process and made sure all measurements were accurate. Highly recommend!
Hi Pat, please accept our sincerest apologies for the inconvenience this has caused you. We reviewed the details, but we did not find any problems on the website. As the first step in troubleshooting, we recommend clearing the browser's cache and cookies and trying out a new browser.
May we request you to share a short video showing the issues so we can have those check and resolved at the earliest? If you face such issues in the future, feel free to write to us at [email protected].
The custom sizing of the screening is great! Works exactly as we planned.
Good experience. The delivery of the cover was timely. It was well packed and it seems to be a sturdy product.
Very smooth process. Very easy to upload dimensions for the cover. Will use this company again in the future
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Chad, we apologize that our service did not meet your expectations. We strive to provide world-class products and perform quality checks on all items prior to shipment to ensure that our customers receive the correct product in a timely manner. We regret that we failed to meet this standard in your case. Our team has reviewed your order and has shipped a replacement item with the correct dimensions. The scheduled delivery date is October 16th, as per the tracking details. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution.