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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Loved the communication prior to fabrication. They confirmed everything and sent an image of the design for confirmation. I have a unique outdoor couch with built in side tables and the cover fits perfectly. I will absolutely use this company again.
It's exactly what we wanted and came fast. Their website is easy to use and they understood the project without a lot of back and forth. Very satisfied.
Website was easy to use for custom orders, checkout fast. Good variety of material quality, colors & prices. Fast service & shipping especially for custom work. Covers are performing well at this point. This our second order, will order again.
Excellent workmanship and all of the covers I have gotten from them are spot on.
Easy instructions and able to secure it to seats without having any difficulty. Color was as expected.
Great website, easy to navigate and order, communication was spot on with company making sure everything was perfect with regards to color and proper measurements.
Awesome product, quality made and craftsmanship!
My custom covers fit perfectly! Great options available and material is tough as nails.
I was having trouble finding a replacement cover for my cushions because they were an odd shape and I got exactly what I needed and wanted. Perfect size and fit! I'm so happy thank you!
The quality of the covers are great. They double check to make sure custom measurements seem reasonable. So glad they did as I measured part of the sectional wrong.
Purchased covers from your company three years ago and adding more now. Very pleased with the quality of these covers!
You need to work on the internet ordering. Very frustrating when trying to use a card card.
My custom covers fit beautifully. Love them. This review survey is way too long.
Did a challenging bbq U shaped with a pizza oven, sent dimensions and got back a perfect product
We ordered very complicated custom covers. We measured and Covers & All needed more information which we supplied. The covers came out great, fitting perfectly and with very substantial materials. The customer service was stellar. We could not have asked for a better experience!
I went back and forth with the design team because measurements weren't adding up exactly. But it worked out in the end and happy with the purchase
Was worried about shipping times, but a quick phone call cleared it up
Easy ordering seemed too easy. After the initial order placed, the drawings and communication to make sure we had a perfect fit were top notch!
Great covers. Customer service was a little difficult to work with but we eventually got everything worked out.
The buying experience was easy, however your Customer service needs some work. When they sent me the tracking number it showed it was going to California so when I called they told me that it wasn't going to California it was dosed to go to Illinois. After hours of research on my part I found out they sent me the wrong tracking number.
Dear Jim, we apologize that our service did not meet your expectations. After reviewing the order details, we found that only one tracking number was sent to you from our system, which was intended for the Illinois address you provided when placing your order. We regret any inconvenience this may have caused you. However, we appreciate you bringing this matter to our attention, and we will forward your concerns to the appropriate team to investigate and prevent any similar issues from occurring in the future. We are pleased to hear that you had a positive buying experience and happy with the received product.
We found this product as an alternative to one that didn't quite fit on another site & at a fraction of the cost. We highly recommend this product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Geoff, we apologize that our service did not meet your expectations. We strive to provide efficient service to all of our customers, and it is unfortunate that you experienced an issue. Your feedback is valuable to us, and we have shared it with the relevant team to improve the customer experience. We are pleased to hear that you are satisfied with the product and its quality.