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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The design team was very careful to follow my design requess and checked with me many time to make sure they had it looking right.
Product is very good and durable. Customer service was excellent and very responsive.
Hey Jame, thank you for acknowledging our efforts through your 5-star rating. We sincerely appreciate your recognition. Your appreciation reassures us that we are on the right track and motivates us to continue providing the best options, highest quality, and perfect fit. We take pride in ensuring that each of our customers receives products of exceptional quality. However, if you encounter any issues, our customer support team is available 24/7 to assist you. Our ultimate goal is to exceed customer expectations by delivering reliable products and exceptional customer service. We are excited to have the opportunity to delight you again with your next order!
Always good service and a great product!
Great quality and timely delivery on custom orders.
I was reorganizing my garage in advance of winter (so I could use it for its intended purpose!) and needed to move my kayak to an outdoor rack. But then I didn't want it to sit in the elements all the time. After a quick online search I found Covers & All and it was a perfect product match for my needs. Great selection of sizes and colors…and now I have more ideas for other things I have!
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Gentleman who helped me was professional and knew what he was doing. Answered all my many questions. Highl recommend. Price is high.
Hi Susang, at Covers&All, we prioritize the customer experience, and our team undergoes regular training to fulfill customer requirements and exceed their expectations. Positive feedback like yours serves as motivation for the team to continually improve. We're pleased to learn that you are satisfied with our service and product quality. Thank you for taking the time to share your feedback.
And quick shipping. I don't have anything more to say.
Hi Adriennek, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
Easy to input product sizes and if it's a complex fit someone reaches out to confirm. I have had a great experience all around
Hey Yanaf, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!
The process is very basic and the customer service for free screening was very prompt
Hi Gary, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
For something called "Custom Fit", the cover is a bit too wide and too short. It was very difficult to figure out what I was ordering. There is no explanation online about the buckle which is actually pretty nice -- fastened on one end with hidden clip on the other side of car, so you toss the piece under the car. Also did not know it came with antenna patch (4 of them) which turned out to be very handy.
First time seeing Amazon Pay. Normally I use PayPal. I Googled and Amazon Pay seems fine.
They leave very specific detailed instructions so that you order the perfect fit.
Hi Kate, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
We recently remodeled our backyard and part of the process was installing a custom firepit. The firepit is finished in smooth finish stucco and is painted white, so I knew we needed to protect it from the elements. I also didn't want a bunch of water getting into the flame ring of the firepit. I measured the firepit, input the information on Covers & All's website and within about a week I received the firepit cover. And let me just say, both the quality and the fit are AMAZING! This company puts out a great product and they really pay attention to detail. I wouldn't hesitate recommending them to anyone. It might cost a little bit more to get a custom fit cover than it would be to buy one that's already made. But to me, the perfect fit and the great quality are worth the slightly extra price tag. Easily.
Hey Phils, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!
Easy to use very happy with my product. Came very quickly.
Hi Stephanie, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
Great price, quality and shipping time. Would definitely recommend.
Hey Jessica, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Hi Scott, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
Had I known this cover was coming from India instead of the US office location I probably would have looked elsewhere...It took weeks to get here...
Hello, Jack. We apologize for any inconvenience or confusion caused. We are headquartered in the US and conduct global trade. Our products are manufactured in India and are readily accessible on the website, typically found under the FAQs section. We acknowledge that shipping from India may have led to dissatisfaction due to longer transit times. However, please be aware that we provide alternative shipping options for expedited delivery. The chosen shipping method for your order is our complimentary super saver service, and it was dispatched accordingly. We appreciate your feedback and are committed to enhancing our shipping times to ensure swifter delivery for our customers.
These covers worked perfect for our large machines and used in our tradeshow booth. We had our logo added, so they look sharp.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Communication with Covers & all went well. Designer was easy to work with.
Made to my specifications and the order form makes it for easy ordering.
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Nice to see the actual measurements being updated. Helps to see an overall visual of item being ordered to minimize errors.
Very responsive and helpful. Covers fit exact to measurements.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Ordering was suprisingly easy. Getting new cushion covers for outdoor furniture was considerably more affordable than getting new cushions. The product is very nice quality.
Hi Rick, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.