Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Betty K.
Unfollow Betty K.
Share Review
Report Review

Beautiful and well made covers
February 24, 2024

The table cover holds up in the rain very nicely, no water is getting through. I'm really happy with the table cover and cushion covers.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2024
California
1 review
0 helpful votes
Follow Harold X.
Unfollow Harold X.
Share Review
Report Review

Easy and efficient
January 31, 2024

Covers & All is of the "measure twice, cut once" school of thought so that when my covers came - so quickly! - they were perfect.

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

New York
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

Great quality
January 31, 2024

Supreme confidence in them. Quality products and timely delivery

Date of experience: January 31, 2024
District of Columbia
1 review
0 helpful votes
Follow Andrea U.
Unfollow Andrea U.
Share Review
Report Review

Highly recommend!
January 31, 2024

Needed a quality table and chair for cold wet winter weather. They make custom sized covers with good quality, price and arrived very quickly.

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John, thank you for acknowledging our efforts through your 5-star rating. We sincerely appreciate your recognition. Your appreciation reassures us that we are on the right track and motivates us to continue providing the best options, highest quality, and perfect fit. We take pride in ensuring that each of our customers receives products of exceptional quality. However, if you encounter any issues, our customer support team is available 24/7 to assist you. Our ultimate goal is to exceed customer expectations by delivering reliable products and exceptional customer service. We are excited to have the opportunity to delight you again with your next order!

Florida
1 review
0 helpful votes
Follow Alex K.
Unfollow Alex K.
Share Review
Report Review

Great Company
January 31, 2024

Our grill cover was unique in size for a very small grill. Communication with the company was efficiently handled and the result was a cover that fits and protects it.

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Connecticut
1 review
0 helpful votes
Follow Theresa E.
Unfollow Theresa E.
Share Review
Report Review

Perfect pet friendly material
January 31, 2024

The cushion cover that came was made with great quality out of an easy to clean material. Nothing a simple wet rag or dust cloth couldn't wipe clean if needed. I highly recommend covers and all!

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Keith, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

Florida
1 review
0 helpful votes
Follow Jordan H.
Unfollow Jordan H.
Share Review
Report Review

Exceptional in every way. Good material outstanding fit and craftsmanship. They double and triple checked measurements with us to ensure proper fit and options before starting.

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

Minnesota
1 review
0 helpful votes
Follow Margaret A.
Unfollow Margaret A.
Share Review
Report Review

Design quality
January 31, 2024

The interaction with design drawings was a plus in realizing a custom solution.

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Australia
1 review
2 helpful votes
Follow Victoria M.
Unfollow Victoria M.
Share Review
Report Review

Easy, Quick, Quality
February 1, 2024

I am super impressed with Covers & All. I had cushion covers custom made for my outdoor lounge setting and received them just over a week later! The website was so easy to use and the total cost was less than expected. The finished product looks and feels great and easy to put on over my cushions.
Thank you so much!

Date of experience: January 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

West Virginia
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Share Review
Report Review

Great cover to protect our outdoor gas fireplace for many years of enjoyment!

Date of experience: January 30, 2024
California
1 review
0 helpful votes
Follow Patrick J.
Unfollow Patrick J.
Share Review
Report Review

Sturdy and as described
January 30, 2024

I supplied dimensions and chair covers arrived within a short amount of time. No issues. Happy with product.

Date of experience: January 30, 2024
Illinois
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

Beautiful Work
January 30, 2024

This item as well as previous items I've ordered from Covers & All have been made beautifully and to my specifications. I will place other orders when the need arises. Thank you for such great service.

Date of experience: January 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

Hawaii
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

I like the quality and thickness of the material. The website is very to use.

Date of experience: January 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

California
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Well...
January 29, 2024

I was not expecting this. Seriously. I'm a DIY type of guy and rarely order custom stuff like this, but this process couldn't be easier so far. I will be a returning customer for sure.
I'm building up (my 5th) van! Check it out, I'll be sure to tag you guys once the covers are on: instagram.com/SanDiegoMitch

Date of experience: January 29, 2024
Illinois
1 review
0 helpful votes
Follow Patrick U.
Unfollow Patrick U.
Share Review
Report Review

Great experience
January 29, 2024

Everything couldn't have been easier from the ordering process to customer service standing up for their product. Wonderful experience

Date of experience: January 29, 2024
Missouri
1 review
0 helpful votes
Follow Susan J.
Unfollow Susan J.
Share Review
Report Review

Large L shape outdoor couch
January 29, 2024

I was a little worried about ordering a large couch cover online due to the size. After I submitted the measurements for my order online, the customer service team followed up with a couple of questions to make sure the order was correct. I liked the extra confirmation and cover fit like a glove.

Date of experience: January 28, 2024
Alabama
1 review
0 helpful votes
Follow Elizabeth M.
Unfollow Elizabeth M.
Share Review
Report Review

Curtains
January 27, 2024

They will work but not the material I thought I was getting. It's like a tarp material not curtain/blind material. Ordering process was good and simple.

Date of experience: January 27, 2024
Florida
1 review
0 helpful votes
Follow Deborah Y.
Unfollow Deborah Y.
Share Review
Report Review

Cushions Covers
January 27, 2024

Your website was easy to navigate and very helpful to make sure that your measurements were accurate

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
Follow Megan V.
Unfollow Megan V.
Share Review
Report Review

Super fast and very customized
January 29, 2024

Was able to create exactly what I needed with a minimum of work on my part- I just game dimensions and a picture

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Share Review
Report Review

Standard Size Stackable Chair Cover
January 26, 2024

Satisfactory service, good quality merchandise,and fair price

Date of experience: January 26, 2024