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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I mis-measured one of my tables,so had to re-order with correct dimensions. Customer service followed up 3 times before finalizing my order to be sure I had ordered correctly the second time!
Helpful and speedy customer service
Took measurements as instructed by the website. Sent in my order and received a perfect fit for my fire pit. Very happy! High-quality materials used.
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Covers are great and Fit, I just should have ordered ones with a zipper to make it easier to put them on and remove them.
Hey Bayleeb, thank you for acknowledging our efforts. Your appreciation is a testament to our commitment to providing the right options, products, and services. We strive to ensure that our order process is easy for all our customers. If you encounter any issues, our 24/7 customer support is always available to assist you. Our goal is to consistently exceed customer expectations by delivering reliable products and exceptional customer service. We look forward to the opportunity to delight you once again with your next order.
Needed the cover prior to leaving on vacation and paid extra for expedited shipping and cover did not arrive in time. I called customer service and they would not waive the expedited shipping charge
So easy to order online and the cover is made with excellent material.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Ordering was quick, efficient and the product met my expectations.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
I paid extra for shipping based on the estimated time of receipt but it arrived a week early which made me think I should have opted for the free shipping. Can I get free shipping on my next order, please?
Hey Mony, thank you for acknowledging our efforts. Your appreciation is a testament to our commitment to providing the right options, products, and services. We strive to ensure that our order process is easy for all our customers. If you wish to have free shipping on your order, the maximum order value should be more than $99. If you encounter any issues, our 24/7 customer support is always available to assist you. Our goal is to consistently exceed customer expectations by delivering reliable products and exceptional customer service. We look forward to the opportunity to delight you once again with your next order.
Hi Steveo, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
I purchased one large custom cover to cover a rectangular table and six chairs, plus a cover for my fire pit, Customer Service reached out to confirm dimensions and the turnaround time was fast. A tad pricey but great quality.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Super product! Much better that what I could have bought in a big box store!
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
I asked for the first time buyer 15% discount. They told me since I didn't click it properly I wouldn't get it.
I expected to pay through the nose for a custom made cover, but the price was less than some similar retail priced covers.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Cover arrived as described and is made of good quality. Looks like it will last. Shipped promptly.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
These covers are the best! I've purchased several covers over the years and these are the only covers that didn't fall apart within 1 - 2 years.
Hey Susan, thank you for acknowledging our efforts through your 5-star rating. We sincerely appreciate your recognition. Your appreciation reassures us that we are on the right track and motivates us to continue providing the best options, highest quality, and perfect fit. We take pride in ensuring that each of our customers receives products of exceptional quality. However, if you encounter any issues, our customer support team is available 24/7 to assist you. Our ultimate goal is to exceed customer expectations by delivering reliable products and exceptional customer service. We are excited to have the opportunity to delight you again with your next order!
I'm a repeat customer because I love the product and the detail oriented customer service. Every order has been wonderful!.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
The design team was very careful to follow my design requess and checked with me many time to make sure they had it looking right.
Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
Product is very good and durable. Customer service was excellent and very responsive.
Hey Jame, thank you for acknowledging our efforts through your 5-star rating. We sincerely appreciate your recognition. Your appreciation reassures us that we are on the right track and motivates us to continue providing the best options, highest quality, and perfect fit. We take pride in ensuring that each of our customers receives products of exceptional quality. However, if you encounter any issues, our customer support team is available 24/7 to assist you. Our ultimate goal is to exceed customer expectations by delivering reliable products and exceptional customer service. We are excited to have the opportunity to delight you again with your next order!
Always good service and a great product!
Great quality and timely delivery on custom orders.
I was reorganizing my garage in advance of winter (so I could use it for its intended purpose!) and needed to move my kayak to an outdoor rack. But then I didn't want it to sit in the elements all the time. After a quick online search I found Covers & All and it was a perfect product match for my needs. Great selection of sizes and colors…and now I have more ideas for other things I have!
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Gentleman who helped me was professional and knew what he was doing. Answered all my many questions. Highl recommend. Price is high.
Hi Susang, at Covers&All, we prioritize the customer experience, and our team undergoes regular training to fulfill customer requirements and exceed their expectations. Positive feedback like yours serves as motivation for the team to continually improve. We're pleased to learn that you are satisfied with our service and product quality. Thank you for taking the time to share your feedback.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Melinda, thank you for acknowledging our efforts. Your appreciation is a testament to our commitment to providing the right options, products, and services. We strive to ensure that our order process is easy for all our customers. If you encounter any issues, our 24/7 customer support is always available to assist you. Our goal is to consistently exceed customer expectations by delivering reliable products and exceptional customer service. We look forward to the opportunity to delight you once again with your next order.