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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Florida
1 review
0 helpful votes
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Awesome fire pit cover
February 1, 2024

From live chat for help with ordering to delivery. Great experience. High quality custom cover. Super fast turnaround time. Extremely happy.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisam, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!

Tennessee
1 review
0 helpful votes
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Good Service Good Product
February 1, 2024

I would use these folks again. Good service Good Products and Selection

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

Florida
1 review
0 helpful votes
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Great cover
February 1, 2024

Took a while to get the exact dimensions for the custom sized oven cover, but worth the time bc the quality is great!

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Maine
2 reviews
0 helpful votes
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Nicely done
February 1, 2024

They made a cover to fit our outdoor sauna.
It was an excellent fit and nice heavy weight cover with nice zippers.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

California
1 review
0 helpful votes
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Griddle cover
February 1, 2024

Custom sized cover for counter top griddle fits perfectly!

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Daniel, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

New York
2 reviews
0 helpful votes
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Great company and products
February 1, 2024

The custom tarps I ordered were the exact right size and seem very well made and durable. I'll definitely be ordering from them again.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeff, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!

Florida
2 reviews
0 helpful votes
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Vox Keyboard Amp Cover
February 1, 2024

Fits perfectly! There products are always superior.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Illinois
1 review
0 helpful votes
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So pleased!
February 1, 2024

I have a giant outdoor furniture set, and when the original cover that came with it tore, I expected to pay through the nose for a new cover. But Covers & All made it very easy to order a new cover for it. The cover that came in absolutely exceeded my expectations and arrived super quickly, which was absolutely a good thing because the very next day, there was over a foot of snow on the ground. The quality of the cover and the additional features (I ordered the straps that go around the feet of the furniture) are exceptional, and I will absolutely choose this company for future purchases.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

Colorado
1 review
0 helpful votes
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Great Custom Cover
February 1, 2024

Our cover arrived quickly and fit perfectly. I appreciated the step to confirm the cover dimensions were correct.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marley, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!

Texas
1 review
0 helpful votes
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Patio curtains
February 1, 2024

Good customer service. Fast delivery. Very happy with the purchase.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

New York
1 review
0 helpful votes
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Great experience.
February 1, 2024

I was happy to find a cover that fits my air conditioner! Easy process, and made to fit!

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

California
1 review
0 helpful votes
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Great Outdoor Furniture Cover
February 1, 2024

Very impressed with the thickness and quality of our furniture covers. The fit is also spot on!

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

Louisiana
1 review
0 helpful votes
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They were extremely thoughtful throughout the process sending multiple messages and photos back and forth to ensure they got the measurements perfect. The cover came out perfect. I could not be any happier!

Date of experience: February 1, 2024
Oregon
1 review
0 helpful votes
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Great cover
February 1, 2024

Perfectly sized for ease of use and protection of my patio furniture

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

New York
1 review
0 helpful votes
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Great quality, nice fit
February 1, 2024

Product arrived fairly quickly for a custom cover. Quality is excellent and fit was exactly as ordered.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Jay, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

California
1 review
0 helpful votes
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Perfection
February 1, 2024

Outstanding quality and workmanship and experience top-notch

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!

Virginia
1 review
0 helpful votes
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Good products, v good customer service
February 1, 2024
Updated review

I mis-measured one of my tables,so had to re-order with correct dimensions. Customer service followed up 3 times before finalizing my order to be sure I had ordered correctly the second time!

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melinda, thank you for acknowledging our efforts. Your appreciation is a testament to our commitment to providing the right options, products, and services. We strive to ensure that our order process is easy for all our customers. If you encounter any issues, our 24/7 customer support is always available to assist you. Our goal is to consistently exceed customer expectations by delivering reliable products and exceptional customer service. We look forward to the opportunity to delight you once again with your next order.


Helpful and speedy customer service
January 15, 2024
Previous review

Helpful and speedy customer service

Date of experience: January 15, 2024
Georgia
1 review
0 helpful votes
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Perfect fit
February 1, 2024

Took measurements as instructed by the website. Sent in my order and received a perfect fit for my fire pit. Very happy! High-quality materials used.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

California
1 review
0 helpful votes
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Storage covers
February 1, 2024

Covers are great and Fit, I just should have ordered ones with a zipper to make it easier to put them on and remove them.

Date of experience: February 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bayleeb, thank you for acknowledging our efforts. Your appreciation is a testament to our commitment to providing the right options, products, and services. We strive to ensure that our order process is easy for all our customers. If you encounter any issues, our 24/7 customer support is always available to assist you. Our goal is to consistently exceed customer expectations by delivering reliable products and exceptional customer service. We look forward to the opportunity to delight you once again with your next order.

Utah
1 review
0 helpful votes
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Disappointed
February 27, 2024

Needed the cover prior to leaving on vacation and paid extra for expedited shipping and cover did not arrive in time. I called customer service and they would not waive the expedited shipping charge

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2024