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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Easy to put on and great fit
April 12, 2024

We used a cover for our breakfast bench that was made by my MIL and it was great for a few years but it was very hard to take off and on and with two boys it was very hard to keep clean. I looked for custom waterproof covers and found this! Easy to create online, quick shipping and the cover looks so great in our kitchen space and was so easy to put on. Now with spills I don't have to take it off!

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Emily! We are delighted to hear that you are pleased with our ordering process, turnaround time, and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
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Outdoor funiture covers
April 12, 2024

They were a perfect and of great quality. We have ordered covers before and have been happy with the products

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tammy! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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So easy to order.
April 12, 2024

The website explained how to measure exactly. The covers arrived quickly and the quality is amazing. They all fit perfectly and the color matched.
Thank you so much.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our website, product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Quick Delivery, Great Website
April 12, 2024
Updated review

Quality is significantly better than the cushion covers that came with the outdoor furniture. Excellent customer service

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ian! We are delighted to hear that you are pleased with our website, product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great website
March 8, 2024
Previous review

Great website

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Best covers
April 12, 2024

The covers are beautiful but most importantly they are weather proof and fade resistant. Water does not penetrate them. Love them! Highly recommend

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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I chatted with a customer service agent regarding the measurements of our pool table and they were super helpful. Product arrived in no time and perfectly fits our pool table.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Love it!
April 12, 2024

I was impressed with the quality and how it fits. I love it. Highly recommended!

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Seana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Quality Work
April 12, 2024

Great product! The material is great quality and the process was easy.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rita! We are delighted to hear that you are pleased with our product, process and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great covers
April 12, 2024

The covers that I have purchased have been high quality and fit well

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brad! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
3 reviews
0 helpful votes
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Best solution for a large office.
April 12, 2024

We needed a lot of cushions recovered for a large practice. The covers a cleanable and way less expensive than paying someone to cover them with expensive materials. My boss was super happy with this alternative.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Renee! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Quick and easy. Ordered samples but None are like the previous ones I ordered in grey. You need more colors

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your feedback. We're sorry to hear that we don't currently have the fabric color you need. We understand how important it is to find the right shade. Your input regarding the color selection is valuable to us, and we'll definitely take it into consideration as we continue to expand our range. If there's anything else we can assist you with, please don't hesitate to reach out.

Florida
1 review
0 helpful votes
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Great product. Fits great.
April 12, 2024

Really good quality. I was skeptical at first due to low price but very happy I found Covers & All. I will definitely order from them again for another outdoor couch set that needs updating soon.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelle! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Repeat customer
April 12, 2024

Great products
Fast shipping
Very satisfied customer

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Bob, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Michigan
1 review
0 helpful votes
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Once I placed the order. They sent a mock up vied to authorized. And product arrive shortly after

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product, service and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
3 reviews
0 helpful votes
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Chop saw cover with stand
April 12, 2024
Updated review

I ordered the cover on the large side. But it makes removing & installation a breeze on the equipment that needs protection.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Mark, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Convenience
December 13, 2023
Previous review

Convenience

Date of experience: December 13, 2023
Hawaii
1 review
0 helpful votes
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The cover was produced and sent to my very quickly. I'm impressed with th3e service and the quality of the cover.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Fred! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Cover
April 12, 2024

Good quality and timely delivery and dimensions were easy to provide

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Oregon
1 review
0 helpful votes
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GOOD JOB
April 12, 2024

Cover for fire pit fit perfect will order covers for furniture when ordered

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brad! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Not used yet
April 12, 2024

The cover arrived on time and packaged well. I have not used it yet so I cannot comment on its quality.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Got what I expected!
April 12, 2024

The material was a little stiffer than I expected but works well fir my purposes.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!