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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
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51,451 reviews

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Texas
1 review
0 helpful votes
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The website for determining sizes and fabric was easy to use. The covers fit perfectly.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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2 thumbs up!
June 13, 2024

Great quality cover fit like a glove holly. Recommend this company. They were fast with delivery and got everything that I needed.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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As designed - fits perfectly
June 13, 2024

The design team had several questions on the measurements. After submitting my own pictures with overlayed measurements, the cover was manufactured exactly.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Quality
June 13, 2024

These covers are quality made! Heavy zipper and fabric! I have already referred a friend

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Covers are perfect!
June 13, 2024
Updated review

These covers fit well and are made of high quality material!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


A+ Transaction
April 29, 2024
Previous review

A+ Transaction

Date of experience: April 19, 2024
North Carolina
1 review
0 helpful votes
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Great quality product!
June 13, 2024

Easy to determine how to measure custom order covers. Products were shipped quickly and had no issues with them.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bobbie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great product!
June 13, 2024

We are very satisfied with our purchase and won't hesitate to order again if needed.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Very Pleased
June 13, 2024

I do not usually write reviews, but i am beyond happy with these cushion covers. The material is very high quality and fits perfectly. Water beads up and was wiped away easily. Paw prints easily brushed off. Love the navy color. Hopefully they will not fade...too soon to tell, but I have high hopes

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great
June 13, 2024

Perfectly described. Item shipped on time as well. Thank you

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Massachusetts
1 review
0 helpful votes
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Easy experience
June 13, 2024

Easy experience of placing orders and great overall product.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karan! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Exactly what I ordered
June 13, 2024

Easy and efficient ordering process.
Price and selection is great.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product, ordering process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Even better than I hoped!
June 13, 2024

These covers fit my oddly shaped pillows perfectly. Beautiful color and very good quality.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sandy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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You get what you pay for
June 13, 2024

As with anything be sure to read the fine print. Be prepared to wait awhile for delivery. They have to make your order. The quality is good.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product. Reasonable price.
June 13, 2024

We ordered this custom-made cover to help protect our paper file cabinet in case the office sprinklers get triggered. This product was sufficient enough to provide the additional protection required by certain laws and regulations. It helped us pass inspection.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Cheryl, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Ohio
1 review
0 helpful votes
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Great quality and so happy!
June 13, 2024

Will definitely order from Covers & All again. So pleased with the quality and fit! Great value!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stacy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Measure twice, order once
June 13, 2024

The defaults when creating a custom cushion cover screwed me up; ended up with a 2" thick cushion instead of 6". My fault but error aided by bad design. Similar with the pillow covers; was not obvious that this is a 2D design (unlike the cushions which are 3D) so again received something far smaller than I need as I measured wrong, didn't account for thickness.

All my fault but better design helps reduce user errors like these

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Oskar! We sincerely apologize for any inconvenience that has been caused to you. To assist our customers in getting the perfect fit, we do send a confirmation email after an order is placed. This email includes the details of your order to give you a better idea of what to expect. Additionally, we provide a 'How to Measure' chart on our website. This chart offers a step-by-step guide to help you measure accurately. We are continually working to improve our user experience, and your feedback is invaluable in helping us identify areas where we can do better. If you need any assistance with your future orders, please don't hesitate to reach out.

Germany
1 review
0 helpful votes
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The Perfect Fit
June 13, 2024

Ordering custom can be difficult but Covers & All carefully calculated and fabricated a perfect fit.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laurence! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Excellent!
June 13, 2024

I was so hesitant about ordering, I am so glad I did! They fit perfect and look amazing!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Darlene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Satisfied
June 13, 2024

Good hggghgg hhggggg ghghhghhhh hhhhhhjhh hhhhhhhhh hhhg fffgggggggg

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey N N! Thank you for your time and patience. If you have any further questions or need any assistance, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Easy
June 13, 2024

It was very easy to order a custom cover. I wish I had asked for fabric samples but I was in a hurry to get a cover for our new couch.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Sarah, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!