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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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District of Columbia
1 review
0 helpful votes
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Perfect
June 13, 2024

Cover looks great and was exactly as advertised. The shipping and material used were great. I am hoping to order more.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jose, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Very impressed!
June 13, 2024

I was quite pleased with the professional quality of the chair cushion covers I ordered. They fit perfectly.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Couldnt be easier
June 13, 2024

I designed a cover for my center console on my boat. It is an odd size and I could not find anything aftermarket to fit. I went on the Covers site and used their design tool for center console covers and it was easy and painless. Cover arrived about 2 weeks later and I was kept informed all the time. I love to buy US but in this case the price and design tools were bar none.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product, pricing and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Best Covers
June 13, 2024

Great prices, easy to order and fantastic quality! I'll definitely order more in the future!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeremy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great price, great quality
June 13, 2024

I ordered custom covers, and they came quick and were great quality. Would recommend this place to a friend.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nicholas! We are delighted to hear that you are pleased with our product, pricing and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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It fits great
June 13, 2024

It fits really well It fits really well It fits really well..

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paris! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Covers and All is very meticulous about making sure that the customer's specs for measurements are correct and on the same page with the designer mock-ups.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kathleen, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Fast service and shipping
June 13, 2024

Just what we need and got perfectly. Super easy to get on and off by myself and now I don't have to worry about my furniture being ruined by AZ dust and sun! The ordering process was simple and the instructions to measure are very clear. Ordered and received quickly!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Carissa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
1 review
0 helpful votes
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Excellent attention to detail
June 13, 2024

The customization team was very attentive to details and after several emails/calls back and forth we got a perfect cover made for my self built Kamado Joe table.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Matt, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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Fire pit cover
June 13, 2024

Easy to order and quality product. I was looking for something much better than a previous purchase and I found it.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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Great Cushion Cover Fit
June 13, 2024

The cushion cover fit perfectly and I'm very pleased with this new outdoor cover. The navy color was a nice dark rich navy and a nice outdoor fabric. All went well and I am planning to use this company again for some other cushion covers that I need to replace.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Teresa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Great Product
June 13, 2024

Items arrived in a timely fashion, covers fit my chairs nicely. Impressed with sturdiness of material

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Byron! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Great product and easy shopping
June 13, 2024

I easily found what I needed for a custom size cushion cover and it was VERY reasonably priced. My only complaint is that I wish there were more stain resistant / waterproof fabric options and colors.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Georgia, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

District of Columbia
1 review
0 helpful votes
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Quality work and easy ordering.
June 13, 2024

Very pleased with the quality of work and the ease of ordering even with having special sizes and going through the mock up process.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
1 review
0 helpful votes
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Received product quickly
June 13, 2024

Very good great quality product material should last me longer

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Vicky, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and quality. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Fast, precise company + great product
June 13, 2024
Updated review

I will buy all my outdoor weather covers from Covers&All!

I can have an item delivered very quickly, and their design team are great at what they do. With every item I buy, Covers&All notices all the details in the dimensions, and uses my input and pictures to design perfectly fitting covers

My covers are still going strong after 3 years of heavy CA sun, rain, and power washing.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Ben, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Great service
August 24, 2021
Previous review

I had a phone call and multiple rounds of measurement confirmations with Covers & All. They went above and beyond to make sure the specs and pictures were clear. The end result was 3 covers that fit my outdoor furniture perfectly.

The material is also great. Very soft and tough with no plastic smell. Stitching, grommets, and handles are all way better than I saw on factory covers provided by furniture stores.

Date of experience: August 24, 2021
Ohio
1 review
0 helpful votes
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Good quality, a little big
June 13, 2024

The website said that they would make it a little larger than the measurements, but it ended up a little larger than I'd like and the cinch string doesn't get tight enough for a snug fit. A strong wind will blow it off. Good quality material though and I expect it to last a long while.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jeremy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Great product and company
June 13, 2024

Ordered a Sauna Cover to specific measurements. Order was processed quickly and I'm very happy with the quality and product. Thank you.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Curtis! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Excellent quality of my cover
June 13, 2024

There are many options out there, but the quality of the cover we received is exactly what we were looking for 😎

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Tim, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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New covers
June 13, 2024

The quality of the covers superseded my expectations. Family in and all asked where I got the covers from.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizebeth! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!