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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,077
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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New York
1 review
0 helpful votes
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Can't bet the ease of ordering
June 23, 2024
Updated review

Just measure how they show you. So simple to do. Very easy to navigate through the site.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your kind words about our website, Dianne! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website: https://tinyurl.com/RRev01


Really liked the drawing
May 29, 2023
Previous review

Really liked the drawing. Was able to measure and not worry about the wrong numbers going in.

Date of experience: May 29, 2023
Massachusetts
1 review
0 helpful votes
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Great
June 23, 2024

Covers are excellent worth every penny. Fit perfect and are very thick. Protect expensive furniture with cushions on. Love them

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Minnesota
1 review
0 helpful votes
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Excellent Product
June 23, 2024

High quality, easy process, perfect execution. Priced right and speed! 10/10

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lindsay, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Massachusetts
1 review
0 helpful votes
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I am extremely happy with the four covers I ordered for chaise lounge chairs. They fit perfectly, look great (which I was surprised that a furniture cover would look good at all), and were a surprisingly good price. I'll definitely order from this company again.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We're thrilled to hear that you had a positive experience with us. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Illinois
1 review
0 helpful votes
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Even with placing orders, the quality of the product came as anticipated

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Stephen, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Florida
1 review
0 helpful votes
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I placed an order on the website for custom grill and burner covers for my outdoor kitchen. The price was very good. The order arrived in a bit over a week. The custom covers are of high quality and they fit perfectly. Definately the way to go.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steveb! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

India
2 reviews
0 helpful votes
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Great Service
June 23, 2024

Great Service, Easy to use website and ordered. Nice Quality Product and fast delivery services. Thank you for the prompt delivery and the attention to detail.

Date of experience: June 13, 2024
California
2 reviews
0 helpful votes
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Covers ate $$$$$. For price this is as good as it gets. Glad I bought

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Betsy! We're thrilled to hear that you're happy with our product and pricing! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Washington
1 review
0 helpful votes
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Excellent quality!
June 23, 2024

Very good quality, did not have to wait long and better than expected

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jolene! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Over All Great Product
June 23, 2024

I measured, they suggested another form of measuring and they ended up larger than I'd prefer, but they work.

They don't notify you that they need more info. They email you. Some people only see their email once a day. I expected these by the original expectation date and that date changed because they needed more info but I did not realize for a day or so.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Michelle, thank you for sharing your feedback. We're sorry to hear about your experience. We apologize for any inconvenience caused by the delay and the lack of immediate notification. Your feedback is valuable, and we'll work on improving our communication process to ensure our customers receive timely updates. We're glad to hear that the product works for you, despite being larger than preferred. If you have any further concerns or need assistance, please feel free to reach out to our customer service team.

Colorado
1 review
0 helpful votes
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Another Awesome Cover
June 23, 2024

This is the 5th cover we have ordered and it's just as amazing as all the others. Great fit, top quality and fast production and shipping.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Michael, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Washington
1 review
0 helpful votes
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Great product!
June 23, 2024

I ordered 3 outdoor furniture covers. I was worried whether I measured correctly or if the covers would fit. They fit perfectly and I was extremely happy with the quality of the material.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diane! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Perfect cover
June 23, 2024

Easy to customize what I needed. Came perfect and earlier than I expected

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Positive Experience
June 23, 2024

Semi circular sofa. Cover is very high quality, fits perfectly and looks great too.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Great company!
June 23, 2024

Fantastic team who created a perfect cover for my outside water filtration system. Can't say enough good things about them

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Renee! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Illinois
1 review
0 helpful votes
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Great customer service
June 23, 2024

The merchandise arrived super fast. The fact that it was shipped from India did not seem to delay the shipping.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

We're thrilled to hear that you had a positive experience with us! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Utah
1 review
0 helpful votes
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Perfect fit
June 23, 2024

I needed a custom cover for an ice cream maker. The fit is perfect and it looks very nice. I can tell it's a durable product.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gil! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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I got a mix of covers for an outdoor patio set and with the table covers I chose to get a simple elastic bottom. If I was to reorder them, I would avoid that. The elastic is challenging to put on and basically it takes two people to get the tables covered whereas I can cover my chair and sofa by myself.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Colorado
1 review
0 helpful votes
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U shaped outdoor sectional
June 23, 2024

Cover fit great I sent in wrong measurements initially but they cought it and brought it to my attention I remeasured and it fit great!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Germany
1 review
0 helpful votes
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Super responsive and thorough
June 23, 2024

Your design team followed up frequently with requests for additional measurements. Every change was communicated back to me for confirmation that it was correct. The result was a custom cover that fits my grill perfectly.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!