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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Kansas
1 review
0 helpful votes
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Triangle Pool Shade
June 23, 2024

Service was professional and delivery was fast. I am happy with the shade they manufactured to the dimensions I provided.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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The covers are perfect.
June 23, 2024

Love the fabric and quality of the covers. Very satisfied with your product.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Fit and craftsmanship
June 23, 2024

The fit and construction is very nice. Easy to put on. Made exactly as I ordered. I'm very happy.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laurie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Colorado
1 review
0 helpful votes
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Patio table covers
June 23, 2024

These covers are amazing! Great quality and perfect size! They came quickly too! I would highly recommend this company!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
2 reviews
0 helpful votes
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Good experience.
June 23, 2024

When I called to get information on the cover my questions were answered.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrea! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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I made the foolish mistake of incorrectly measuring for my custom cushion covers. As a first time client the business was kind and worked with me to ensure I got the covers that I needed and had an amazing experience overall. Couldn't be happier! And the quality is top notch!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Love this company
June 23, 2024

I like every cover we ever made it. Well done! Now we have covers for outdoor furniture to protect it from rain (heavy duty) and also outdoor covers for benches.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniela! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Quality Product
June 23, 2024

I was very pleased with the speed and ease of ordering.
Nice quality product.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jill! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Good quality
June 23, 2024

Good experience overall with purchase it was as expected. Color, size and material were as expected

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jamie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Pennsylvania
1 review
0 helpful votes
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Very pleased and ordered more
June 23, 2024

Thought we would try purchasing some simple rectangular cushion covers for our outdoor chairs. Very pleased with ease of order, relative speed of shipping with standard ship and quality. We decided to go ahead and replace all the outdoor furniture. And by the way, the communication was excellent (order confirmation, production status, shipping, expected arrival). And the shipment came 2 days earlier.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Boat Leaning Post Bag
June 23, 2024

Provide accurate measurements and photos and the end product will be nice

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Quality product, fast shipping times
June 23, 2024
Updated review

The roller shade we ordered fit perfectly, the colors on the website are off a bit.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alex! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01


Diagonal measurements on squares not necessary
April 13, 2023
Previous review

Diagonal measurements on squares not necessary.

Date of experience: April 12, 2023
Illinois
1 review
0 helpful votes
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Cushion covers
June 23, 2024

They fit well. Custom made. Took various measurements and provided various photos.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paul! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Michigan
1 review
0 helpful votes
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Exceeded expectations
June 23, 2024

We were nervous about the measurement process but we got two follow-up messages asking for more pictures and information. Everything we ordered was perfect and the fabric is nicer than what we replaced and better than we expected. Great value. Our neighbors asked us for the website after they saw our covers.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jennifer, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Wisconsin
1 review
0 helpful votes
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We sent pictures of our children's outdoor playground fort that we needed a tarp for & the measurements. They put eyelets on the sides we needed to fasten it down with & it fit perfectly! The tarp is thick & high quality. I would definitely refer this company to all my friends. They are not over priced & the quality is excellent. We had our tarp within a week of ordering.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janet! We're thrilled to hear that you're happy with our product and pricing! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Canada
1 review
0 helpful votes
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Great product
June 23, 2024

These blinds are very good quality! I would recommend them for sure!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mia! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Colorado
1 review
0 helpful votes
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Wow. Impressed.
June 23, 2024

I didn't have very high expectations for a simple cushion cover company, but wow, Covers & All really blew them out of the water. I was skeptical that a cover this reasonably priced might last more than a couple seasons, but this thing is better quality than the original cushion covers! It fits PERFECTLY from the measurements I sent, and I can see the Stanton paid to detail like perfectly equal seams, perfect stitching, and a smooth zipper. Ordering process was almost unreasonably easy for this custom product. The company checked in with me right after ordering to confirm measurements, and kept on touch with me throughout the process keeping me updated. They were able to manufacture and ship very quickly. I received my order only 3 weeks from order date! I didn't expect to be so enthusiastic about a cushion cover company, but Covers & All has affordable, quality, custom products and insane processing time. If only all internet retailers were this good!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Christina, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Indiana
2 reviews
0 helpful votes
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Pressure washer cover
June 23, 2024

Great cover that fits perfectly. Very satisfied with our new cover.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Michael, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Great! Not so great
June 23, 2024

Standard covers I have purchased have all been amazing! Outdoor cover for bar, durable, weather resistant, thick, great. Seat covers. Washable, great color, easy clean up. Difficulty came with double chaise lounge: ordering was difficult and confusing. Lots of obscure measurements (that I am sure are great for a custom build). But I just wanted a simple cover and it turned out to be pricy and didn't fit. Couldn't return and ended up throwing away :(

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Steven, thank you for your feedback. We're glad you're satisfied with your previous purchases and the cover quality. We apologize for the inconvenience with your custom chaise lounge cover. Customers can contact our support team via phone or chat for any confusion before order placement. Also, we offer options to upload product images and include special requests on the product page to ensure orders are processed as per the customer's requirements. As a customs business, we do not accept returns but will address any manufacturing errors on our end. Your order was processed according to the details and dimensions provided. If you have any further concerns, please contact our customer support team.

New York
1 review
0 helpful votes
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Good quality product at a reasonable price. I look forward to future purchases.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your feedback, Erin! We're thrilled you appreciate our pricing. To show our thanks, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01