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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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Service was professional and delivery was fast. I am happy with the shade they manufactured to the dimensions I provided.
Love the fabric and quality of the covers. Very satisfied with your product.
Hey Christine! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The fit and construction is very nice. Easy to put on. Made exactly as I ordered. I'm very happy.
Hey Laurie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
These covers are amazing! Great quality and perfect size! They came quickly too! I would highly recommend this company!
Hey Debbie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
When I called to get information on the cover my questions were answered.
Hey Andrea! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I made the foolish mistake of incorrectly measuring for my custom cushion covers. As a first time client the business was kind and worked with me to ensure I got the covers that I needed and had an amazing experience overall. Couldn't be happier! And the quality is top notch!
Hey Erin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I like every cover we ever made it. Well done! Now we have covers for outdoor furniture to protect it from rain (heavy duty) and also outdoor covers for benches.
Hey Daniela! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was very pleased with the speed and ease of ordering.
Nice quality product.
Hey Jill! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good experience overall with purchase it was as expected. Color, size and material were as expected
Hey Jamie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Thought we would try purchasing some simple rectangular cushion covers for our outdoor chairs. Very pleased with ease of order, relative speed of shipping with standard ship and quality. We decided to go ahead and replace all the outdoor furniture. And by the way, the communication was excellent (order confirmation, production status, shipping, expected arrival). And the shipment came 2 days earlier.
Hey Mark! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Provide accurate measurements and photos and the end product will be nice
Hey Stephen! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The roller shade we ordered fit perfectly, the colors on the website are off a bit.
Hey Alex! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Diagonal measurements on squares not necessary.
They fit well. Custom made. Took various measurements and provided various photos.
Hey Paul! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
We were nervous about the measurement process but we got two follow-up messages asking for more pictures and information. Everything we ordered was perfect and the fabric is nicer than what we replaced and better than we expected. Great value. Our neighbors asked us for the website after they saw our covers.
Thank you, Jennifer, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
We sent pictures of our children's outdoor playground fort that we needed a tarp for & the measurements. They put eyelets on the sides we needed to fasten it down with & it fit perfectly! The tarp is thick & high quality. I would definitely refer this company to all my friends. They are not over priced & the quality is excellent. We had our tarp within a week of ordering.
Hey Janet! We're thrilled to hear that you're happy with our product and pricing! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Hey Mia! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I didn't have very high expectations for a simple cushion cover company, but wow, Covers & All really blew them out of the water. I was skeptical that a cover this reasonably priced might last more than a couple seasons, but this thing is better quality than the original cushion covers! It fits PERFECTLY from the measurements I sent, and I can see the Stanton paid to detail like perfectly equal seams, perfect stitching, and a smooth zipper. Ordering process was almost unreasonably easy for this custom product. The company checked in with me right after ordering to confirm measurements, and kept on touch with me throughout the process keeping me updated. They were able to manufacture and ship very quickly. I received my order only 3 weeks from order date! I didn't expect to be so enthusiastic about a cushion cover company, but Covers & All has affordable, quality, custom products and insane processing time. If only all internet retailers were this good!
Thank you, Christina, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Great cover that fits perfectly. Very satisfied with our new cover.
Thank you, Michael, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Standard covers I have purchased have all been amazing! Outdoor cover for bar, durable, weather resistant, thick, great. Seat covers. Washable, great color, easy clean up. Difficulty came with double chaise lounge: ordering was difficult and confusing. Lots of obscure measurements (that I am sure are great for a custom build). But I just wanted a simple cover and it turned out to be pricy and didn't fit. Couldn't return and ended up throwing away :(
Hello Steven, thank you for your feedback. We're glad you're satisfied with your previous purchases and the cover quality. We apologize for the inconvenience with your custom chaise lounge cover. Customers can contact our support team via phone or chat for any confusion before order placement. Also, we offer options to upload product images and include special requests on the product page to ensure orders are processed as per the customer's requirements. As a customs business, we do not accept returns but will address any manufacturing errors on our end. Your order was processed according to the details and dimensions provided. If you have any further concerns, please contact our customer support team.
Good quality product at a reasonable price. I look forward to future purchases.
Thank you for your feedback, Erin! We're thrilled you appreciate our pricing. To show our thanks, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Donald! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!